拉薩拉廣場飯店

ホテルのスタッフは親切で明るく、適切なサービスを提供していただけました。花火はルーフトップのプールサイドから、ゆったり鑑賞できますので、花火コンクールのシーズンは最高です。バルの食べ歩きにサン・セバスチャンへへ来ている人にとっては最高のロケーションで、徒歩1分でバル集積地にたどり着きます。というか、ここが、その場所です。

**"BAD: Beware of the 'Upgrade'"** Our priority when booking was the room size and budget, so we reserved a 32m² City View room. At check-in, the hotel staff offered us an "upgrade." He said that for an additional €25 per day, we could "upgrade," so we agreed. However, while the room did have a Sea View, the size was downgraded to just 21m². I told them that paying €25 to have a smaller room was a downgrade, but they insisted that the view had been upgraded. I asked to be moved back to the room we originally booked, but the staff ignored my request for an entire day. Let me ask you this: if you went to see a new landscape, and the view changed, how would you describe it? You wouldn’t say the landscape itself was "upgraded," would you? You’d say the view was different or better. The following day, I finally got a response from the staff. They told me I’d need to pay an additional €70 per day if I wanted a 32m² Sea View room. While the hotel facilities and scenery are excellent, the staff are focused entirely on business and seem to aim to squeeze every extra euro from their guests. In the end, we ended up paying the €25. **Beware of the 'Upgrade.'"**

總的來說， 飯店維護得很好，不僅維護得當，窗戶等設施也非常堅固，即使我們正處於大型節日期間，也能隔絕所有噪音！ 工作人員很樂於助人，但沒有主動分享節日資訊。 屋頂是加分項！ 便利設施齊全，如果不問，就不會有潤膚露。 總的來說！酒店很精緻，地理位置優越，靠近海灘和不錯的餐廳。 享受！

Romantic luxury hotel for adults only. Fabulous location on the fringes of San Sebastian's Parte Vieja (Old Town), hence within walking distance of many famous bars and restaurants and shopping areas. Has a rooftop with a panoramic view of La Concha Bay and the city - this was where we watched the Copa del Rey celebrations and enjoyed spectacular sunsets. Fabulous rooms, posh and luxurious, healthy breakfasts. So happy we made a last minute switch to this hotel.

快適なホテルでした♪

最高の滞在でした。 ホテルロビーに入った瞬間のあの特別感、忘れ難いです。 心地よい香りと、にこやかなスタッフの「Hola!」という挨拶。そしてウェルカムドリンクでスパークリングのサービス！ワクワクが最高潮でした。 ステイしている間も、あらゆる細部にまでホスピタリティが行き届いていて、朝食も最高。ルーフトップバーも最高。 次の旅行でも必ず利用します！

We went for my friends 50th birthday and I did inform the hotel and tried to get them to engage but that was not happening. Breakfast staff did provide a candle

o hotel tem rooftop com piscina! numa cidade de praia! quando fui usar piscina, estava proibido pq nao era limpa tinha mto tempo! sujissima! jamais tinha visto hotel c piscina suja e impropria! primeira vez! nao sei se foi economia ou falta de pagamento de funcionario! ou os dois! toalhas hoteis duras e ruins! quarto era quente! colchao tb me deu dor na coluna! banheiro alagava todo! mandei uma caixa pelos correios a caixa voltou e avisei hotel q disse q ia recebe la de volta p mim! no dia que a caixa chegou advinhe? mandaram coltar pros correios pq nao ia pagar 18 euros de taxa de devolucao- que eu nao sabia q tjnha! gente! ERA so pegar telefone e me avisar! eu mandava o dobro pra eles! mas as pessoas nao pensam! nao se importam com as outras! uma coisa horrenda! jamais vi tanta falta de profissionalismo e inteligencia na vida! custava avisar? eu mandava o dinheiro na hora! gentileza gentileza! eficiencia gere eficiencia! Meu Deus! to em choque ate hj com isso tudo!