在阿爾巴尼亞地拉那州，設有游泳池的飯店

Feedback Following Our Recent Stay Dear Management team, I tried to enjoy the stay but there were items that were very unprofessionally done. In our toom the TV was on NO signal were i reported it 3 times and then i gave up. Bathroom mirror light was not working with wires coming out from behind the mirror which were dangers. In the room there was no rack were you put the luggage we have to put it on the floor and we need to neel on the floor get out our items from my luggage (a person of 62 year old). We were at the 2 second floor and smell of rubbish was coming from the lifts shafts and from the stairs mostly all 6 days in the hotel. Food was Good but it need to get better with better training. I could see in a particular days the team was driven well and in order other days everything with the flow. At the entrance there is a pool on the left side but when you swim or walk in it pool bed tiles come out and missing this is very unprofessional work of upkeep. THe main pool which is the most centre of attraction which is nice and good they never hover the pool floor, when move in it you can feel the dust gravel under your feet. Waiters in the bars in some days were so exposited working for long hours in the hot environment staff cant stay for long time in such conditions. Pool floor deck needs high attention in the main whole they got tiles broken and not leveled you can easily get an accident. Wifi in the pool areas were not all supported and in the areas that were reached the banquet of internet was low. I work in hospitality and to improved your standards the management team need to go to the table and start working in the areas to get better and more profenialy. Serving the clients is not an easy job but there this that can make you all better and in higher standard. I'm not saying that everything was wrong but to get high level the management team need to work on several areas as i mentioned. I am not write this to make you feel bad but you have a wonderful place but with the new competitions around you can lose the market and the clients so start making yourself better and all staff work in teams with good strategy and results. At the end I don't need any compensation but its can help you be better. Regards, Grech (CEO in hospitality) I will not upload photos I don't want any harm. But I you need to seen on what i was referring I will send these to the management only.

我們通過Trip.com一共訂了5晚,可惜其中3晚因房間嚴重問題不適合適當休息。 衛生間裏傳來一股極其濃烈難聞的氣味,持續了很長時間。我們多次向前台報告問題,並通過電子郵件與酒店聯繫,但不幸的是,這個問題沒有得到充分的解決。 氣味太濃了,當我們離開酒店時,我們的衣服和個人物品吸收了難聞的氣味,以及用來試圖掩蓋的空氣清新劑的強烈氣味。 我們完全理解,技術問題或難聞的氣味不一定是酒店直接造成的,但我們認爲,妥善、及時處理這樣的問題是酒店的責任。 我們訂了這家酒店是爲了放鬆和享受假期,但不幸的是這是不可能的。這特別困難,因爲我們和8-year-old孩子一起旅行,我們的睡眠嚴重打擾了3晚。 儘管多次報告問題,但我們在入住期間沒有得到酒店的任何補償或適當的解決方案。 早餐我們也失望,我們發現選擇非常有限,重複,我們認爲不符合我們合理期望的5-star酒店的標準。 總體來說,我們覺得入住期間的服務質量和條件與5-star酒店宣傳的標準不符。

當我們辦理入住時，酒店顯然沒有關於我們房間要求的信息，但當同事辦理入住時，房間要求就在那裡，他們試圖為我們找到合適的房間。一切順利。房間佈置精美且現代，床非常舒適而且很大，但我發現浴室過時而且不是最新的。早餐很一般，培根是冷的，蛋是溫的。 飯店離外面有點遠，步行進城大約需要 20 分鐘（到斯坎德培廣場）。 總而言之，這次住宿還不錯，但並不出色。

缺點有很多，讓我們從主要的開始：如果您是金髮女郎，請在去游泳池時戴上帽子。我有一個灰金發，多年來我一直在努力實現這一目標，但在他們的泳池之後，我的頭髮變成了綠色。我不知道他們往泳池裡加了什麼！ 在辦理入住手續時，當我支付現金時，我被告知我們接受當地貨幣或歐元。我決定用卡片支付，但酒店又多收了 30 美元，我沒有立即註意到，但我一注意到就寫信給技術支援。當技術支援聯繫酒店時，酒店否認向我收取了 30 美元的費用。儘管我有 30 美元以上的付款收據以及銀行對帳單。儘管我有所有證據，他們還是否認拿走了我的 30 美元。當我親自去接待處弄清楚時，他們告訴我，不是他們收取了 30 美元，而是他們應該收取 30 美元，因為他們正在從美元轉換為歐元，從歐元轉換為當地貨幣，這種轉換將花費30 美元。但據說這筆金額是由銀行而不是飯店本身向我收取的，儘管發票本身是代表飯店開立的。我一點也不喜歡它。房間裡沒有拖鞋，順便說一句他們也不否認沒有拖鞋。工作人員的行為非常奇怪。他們的早餐只持續2小時，花費10歐元，但由於某種原因，早餐盡可能少，在附近的咖啡館吃等量的早餐更容易。

優秀的酒店。在市中心外一點。但靠近汽車站和5B城市巴士將帶您到中心40LEK。不過,即使機場也提前安排文本,否則您將支付20美元才能到達您的酒店或城市。酒店對於你得到的來說是一個很棒的價格,雖然我相信早餐價格過高。很乾淨,牀很舒服,淋浴很棒,強烈推薦酒店。位置有點奇怪,但是是不錯的酒店,如果坐公交車去海邊很方便。

至尊酒店真的超出了我的期望。從房間到工作人員的溫暖的每一個細節都反映了卓越的款待。海景令人歎爲觀止,設施一塵不染,早餐的傳播提供了當地和國際選擇的完美平衡,測試絕對令人驚歎。 讓我的住宿脫穎而出的是團隊的專業精神和友好。他們總是準備好幫助,無論是當地推薦還是安排小接觸,讓我感覺作爲客人的價值。我會毫不猶豫地推薦這家酒店給任何訪問杜勒斯的人,無論是休閒還是商務。這是舒適,質量和地道的阿爾巴尼亞熱情好客的理想融合。如果我能增加更多的星星,我會😀

很幸運,工作人員很,很有用,因爲在入住期間不太好。特別提到那些室女人,她們總是很微笑,而且還在小心。酒吧裏的女孩也很,入住時間只有下午5點才行,因爲電流失效,我們無法知道哪間房間。同樣的,顯然,我們不可以到第二天晚上有功能的所。我們幾乎沒有冷水,不得不洗個很熱的,外面40度以上時不太好。天氣不太好,但可以忍受。3天起,電就不好了。我們沒有打開房間窗戶,因爲香味不受歡迎,高速公路的音也一樣。早餐簡單但不錯,足夠。游泳池老了,照片是很久以前的。總體而言,這對價格是正確的,而且主要是由於非常和可用的工作人員。

It was a lovely place in a private road. There was a pool and garden area that was well maintained with sun beds, table and chairs. You could walk through a path through trees close by where there was a beach. You can swim here and there are sun beds and some shade. There are a number of cafes on the seafront and it felt safe and contained. It’s not far to Durrës or more places in Golem main resort and we walked down there once. The Vila is well maintained and we had a friendly welcome. Thank you.

Walking distance from the city centre where u can take the bus to airport is 30min There is a Nice park behind the hostel The bed is comfortable and staff are so nice Just the bathroom is a bit too small and só times many ppl