JAM Hotel Ghent was a wonderful experience throughout. The entire venue is just magical, and the renovated former army barracks are a big architectural success.
The location is excellent, halfway between the St Pieters Station and the city centre (it is a pity that tram T1 is temporarily rerouted for several years, meaning that your best option is to walk (along or through the splendid Citadelpark) or take a Bolt/Uber/Taxi. It is merely a 15-20 minute walk to the station, which is certainly doable.
The frontend staff at check-in was adorable. Totally professional, warm, friendly, and courteous. They provided extensive information about the hotel and its facilities. I loved the decorations, the furniture and all the amenities. I stayed there for 5 days, and I wish I could have stayed longer!
I also loved the rooftop bar ”Neko”, with a cosy interior and a wonderful outdoor terrace (although when I visited it was freezing, so nobody was sitting there). The small pool is also wonderful, but obviously more for cooling off on a hot day, and less for swimming lanes. Finally, I totally enjoyed the excellent breakfast buffet in yet another nicely decorated area, and enjoyed the professional and friendly staff there!
DDr. ErikJAM Hotel Ghent was a wonderful experience throughout. The entire venue is just magical, and the renovated former army barracks are a big architectural success.
The location is excellent, halfway between the St Pieters Station and the city centre (it is a pity that tram T1 is temporarily rerouted for several years, meaning that your best option is to walk (along or through the splendid Citadelpark) or take a Bolt/Uber/Taxi. It is merely a 15-20 minute walk to the station, which is certainly doable.
The frontend staff at check-in was adorable. Totally professional, warm, friendly, and courteous. They provided extensive information about the hotel and its facilities. I loved the decorations, the furniture and all the amenities. I stayed there for 5 days, and I wish I could have stayed longer!
I also loved the rooftop bar ”Neko”, with a cosy interior and a wonderful outdoor terrace (although when I visited it was freezing, so nobody was sitting there). The small pool is also wonderful, but obviously more for cooling off on a hot day, and less for swimming lanes. Finally, I totally enjoyed the excellent breakfast buffet in yet another nicely decorated area, and enjoyed the professional and friendly staff there!
GGiles LawrenceThe room was fine. We needed extra bedding and 2 nice staff came immediately and made the extra bed for us. However! We arrived with a reservation confirmation of 2 adults 1 child. Their confirmation had 2 people therefore the room they had was too small. They did have another room for 3 they said we could have but it would be 30 euros extra. At the time we simply agreed and paid as there was a big queue behind us and the amount was small. Buttons seemed like a con to extract more money from us, it wasn't our mistake as we had confirmation for 3 people at the designated price. It's a shame as I really liked Ghent and will certainly return but there are other hotels to choose from.