在沙特阿拉伯麥加省，設有停車場的飯店

I recently had the pleasure of staying at Swissotel Makkah, and overall, it was a truly comfortable and memorable experience. Check-in Experience: The check-in process was smooth and the staff was warm and welcoming. However, due to the standard 4 PM check-in time, there were long queues at the reception. To avoid this congestion, I recommend contacting the hotel in advance to arrange for early check-in, especially during peak seasons. If you’re an Accor member, the experience is even more seamless and rewarding. Ambiance & Cleanliness: From the moment you step into the hotel lobby, you’re greeted with a signature scent that flows throughout the lobby, corridors, and even into the guestroom — creating a consistent sense of calm and cleanliness. The ambiance is elegant and tranquil, offering a relaxing contrast to the bustling surroundings outside. Guestroom Experience: The room was spacious, well-maintained, and the highlight was definitely the breathtaking Kaaba view, which added a deeply spiritual and unique element to the stay. The bed linens were soft and luxurious, ensuring restful sleep. The air conditioning was perfectly calibrated, providing a refreshing escape from the intense heat outside. It made re-entering the room after a long day feel rejuvenating. The room also came equipped with everything needed for a comfortable stay: coffee and tea facilities, quality toiletries, and other thoughtful amenities. Hotel Accessibility: A significant advantage of Swissotel Makkah is its location in the Abraj Clock Tower. Unlike many other hotels in the same complex, the lobby is on the ground floor, which means guests can access the rooms directly without switching elevators — a huge plus in terms of convenience. Service & Flexibility: The staff went above and beyond by offering us a late check-out while we waited for our continued stay at Swissotel Al Maqam. This thoughtful gesture truly elevated the experience and showed their commitment to guest comfort. Final Thoughts: Swissotel Makkah combines comfort, excellent service, and unmatched convenience, particularly for pilgrims and visitors seeking proximity to the Haram. Whether it’s the luxurious bed, the iconic view, or the little details that enhance your stay, this hotel delivers on all fronts. I would not hesitate to recommend it and look forward to staying here again.

自從2022年第一次住這裏以來,DoubleTree一直是我的選擇。這是我第三次入住,熱情好客和服務水平是如此美妙。2025年1月上次訪問時,我嘗試了其他酒店,但不是很好,所以我回到了DoubleTree。麥加大清真寺的位置相當合理 - 一個人可以步行(通過希爾頓會議酒店) - 坡面,或乘坐在Jabal Omar希爾頓康拉德站的免費班車。穿好步行鞋。 餐廳的Ahmed Elsayed先生是一位一流的經理。我只向他提到一些事情,他的同事特別爲我做了。這完全出乎意料,他們都竭盡全力確保這是個問題。第二天他們又做了。兩位先生和在DoubleTree Makkah的其他人都提供瞭如此個性化的服務。 房間寬敞,乾淨,浴室有Crabtree & Evelyn洗浴用品。牀超級舒服,我睡得很好,這是罕見的!當然還有我喜歡的簽名餅乾。謝謝!!

我享受我的住宿,房間很大,有幾張沙發可以放鬆,一張桌子和一張舒適的椅子。 房間內有水、水壺、茶/咖啡免費提供。浴室也很大,乾淨,有沐浴露和洗髮水分配器。  有6部電梯,所以幾乎沒有任何等待它來。工作人員包容,樂於助人,靈活。他們加倍努力,以確保您對自己的服務感到滿意。任何要求都得到及時處理。愉快的住宿,感謝所有工作人員。

Terrible customer service. Being Hilton Honors Gold member I found the customer service at reception to be extremely rude and uncomfortable. They act like hotel owners with extreme pride and arrogance. Blamed us for not paying for our room service when we definitely did . We paid over 15000 SAR to stay here and they blamed us for 100 Riyal room service. Won't let us check out because of that. Worst service ever.

水龍頭上有棕色和紅色的污漬??除此之外,位置不錯,很漂亮,可能有你想要或需要的一切,簡單的旅行。晚上有聚會的噪音,可能從酒店底部?但幸運的是,這不是整個晚上。

酒店的房間比較寬敞、乾淨，酒店的服務周到，酒店離紅海濱江大道的世界第一高噴泉，不行大概15分鐘左右。

房間環境不錯，但是很遺憾早上退房的時候有個碗放在房間忘記拿了，然後下午去問前台告知找不到，這麼大的碗正常來説不應該找不到的，也不知道是什麼原因

房間很大,但是Toilette有點維護不起來,因爲天花板幾乎要掉下來了,我說的是416房間,如果酒店想要zo檢查,也Toilette門把手幾乎要掉下來了,接待人員還可以,但我期望他們更歡迎你

我隨ACL旅行團去了吉達，房間寬敞舒適，入住體驗很棒。餐廳的早餐也很美味，選擇豐富。

積極因素: - 也許是新的?裏面看起來不錯! - 非常熱情 - 方便訪問 - 停車方便 - 從窗戶或游泳池區域的後方景色相當不錯 可以改進的: - 可以升級窗戶,這樣噪音就無了。這是睡個好覺的關鍵。