住宿方回覆: Dear Jintianyaoqunaerwan,Thank you for taking the time to share your experience with us. We are very sorry to hear that your stay did not meet your expectations.We sincerely apologize for the issues during check-in, including the confusion about your breakfast inclusion and the room assignment. Please be assured that your comments have been shared with our team to improve our communication and efficiency at the front desk, as well as to ensure that room allocations match guests’ bookings accurately.We truly appreciate your feedback as it helps us to improve. We hope you might consider giving us another chance to provide you with a better experience in the future.Kind regards,ibis Styles Zurich City Center Team
住宿方回覆: Dear guestThank you for returning to stay with us again! We’re happy to hear you found the hotel quiet and clean as before, and that our location remains convenient for your travels. We appreciate your feedback about the breakfast and will share it with our team to help improve. We look forward to welcoming you back on your next visit!Team ibis Styles Zurich City Center
住宿方回覆: Dear XiaoqiqibushidafenqiThank you so much for your detailed and thoughtful review! We’re delighted to hear that you enjoyed our newly renovated hotel, especially our breakfast room and restaurant ambiance. It’s great to know that our location was convenient for you and that you appreciated the cleanliness and brightness of our rooms, even with Zurich’s compact spaces.We’re also happy that our team provided a friendly service, and we’ll be sure to share your kind words with them. Your compliments on our breakfast mean a lot to us! We hope to welcome you back again soon for another wonderful stay in Zurich. Safe travels! 😊Team ibis Styles Zurich City Center
住宿方回覆: Dear guest,Thank you for your feedback! We understand that space can feel a bit tight, especially in a city like Zurich where room sizes can be more compact. We aim to offer great value, and we truly appreciate your perspective on the price and space. If you’re planning another stay, please don’t hesitate to reach out to us, and we’ll be happy to assist with room options that may suit your needs better. Thank you again for staying with us! 😊Team ibis Styles Zurich City Center