東京17dixsept Daikan-yama ADDRESS附近住宿

I reseved/paid for a king premium room at IHG Hotel Indigo Shibuya several months in advance of my Jan 2024 Tokyo trip. After enduring a snowstorm in Vancouver, finally arrived in Tokyo. My initial hotel stay at Sequence hotel turned out to be a wonderful unexpected surprise. Anticipating a similar experience at my second hotel, Hotel Indigo, due to its higher rate and global brand reputation, it was a profound letdown. Despite enduring a 5-hr wait at YVR and compunded by the inevitable jetlag, I was determined to make the most of my day in Shibuya to compensate for the lost time. Regrettably, amid fatigue I overlooked checking the bathroom (who does it anyway since this is no ordinary hotel to make this mistake). I only used the toilet. It was only late at night, after shopping at Don Quixote, that I discovered the hotel has no bathtub thus the conclusion of front desk failure to communicate and assign the right room type. I called and reported this to Front Desk which comes next turn for the worst when the MOD in-charge the time I called regrettably lacking empathy and willingness to listen to the facts, exacerbated the situation. This is the first time in my life to cry while explanaining over and over the fact. A thorough review of my emails and website revealed glaring inconsistencies of the MOD's shallow explanation. Given my background in working a hotel, I am well- acquianted with various aspects in the hotel compared to other guests. Consequently, I am not easily swayed by shallow explanations, and the hotel's epic failure to address the issue with diligence only deepened my belief that this high-rate hotel is not worth your stay in all sense of the word. Next day at the front desk, I wasn't surprised overhearing foreign guests stating to complain through a lot of reasons as well for this hotel. Next month when I come back home, I will have to send a formail complaint to their management. There are a lot of hotels at Shibuya, take note of the other guests unsavory experience at this hotel.

住址很好，在鬧市區的後街，一點也不吵，距離地鐵站挺近的，距離空中塔也近，這就是選擇這家酒店的原因，而且價錢也合適！

酒店位置稍微有些偏走到地鐵白金台站需要十分鐘吧，走到目黑站需要二十分鐘左右，那邊餐廳能多一些還有shopping mall

酒店地理位置好，在高大上的六本木地區，離地鐵站走路十來分鐘的距離，很方便。周邊很熱鬧，有很多飯店，碰巧吃了附近的九州拉麪，很火很好吃。酒店的早餐豐富，最愛牛肉飯。酒店樓下有家711，東西真的多，買東西超方便。房間小而精，廁所三分離，床品舒適，有洗衣房，意思意思收點錢，所以也沒排隊就能洗到衣服，20分鐘衣服就基本能烘乾了。提議一點：被子能套在被套裏，這家酒店就搞了一層床單鋪在被子下面，睡覺睡着睡着就跑了，皮膚就直接貼着被子感覺不太衞生。

我們剛剛從我們2周訪問日本回來!!我迫不及待地想寫這篇文章,以紀念在我們出發探索日本和使用金普頓作爲我們基地的所有工作人員。我們在高樓層有一個很棒的房間,我會推薦它,因爲它可以欣賞城市。房間很乾淨,現代,舒適,有我們需要的一切和更多。淋浴和浴缸也只是一次很棒的體驗。雖然我們喜歡我們的房間,但我們最喜歡員工。在每天認識一些員工後,我們很難過離開這家酒店。它始於我在抵達前聯繫的禮賓部,她指導我們從成田機場到酒店的最佳方式,並給我們提供了非常需要的信息,使我們的旅行順利。我們依靠他們推薦餐廳,還有承運人服務,將我們的行李送到京都酒店和洗衣服務。一切都很完美,工作人員非常專業。湯子和梅格感謝您的所有親切和耐心的幫助!YASA和2樓餐廳的工作人員讓我們的住宿感覺像和家人在一起。我們真的很傷心,離開我們的朋友,他們每天爲我們提供最棒的早餐,微笑和喜悅。餐飲經理安託萬非常棒!我們看着他每天與衆多客人不知疲倦地接觸,他讓我們感到非常歡迎,他還把我們送到他最喜歡的地方,他喜歡在休息日去。我們喜歡他的建議,在最美麗的週末參觀倉海灘和橫濱。感謝我們沒有提到的所有工作人員,誰使這次旅行成爲令人難以置信的旅行。我們會回來並向所有朋友推薦。值得每一分錢!

We’re a family of 4, staying 9 nights at the Pullman Tamachi in 2 adjoining rooms. Our experience of the hotel and in particular staff was exceptional. We were generously granted early check in and a very late check out (possibly helped by my Diamond All.Accor status) which made our day of arrival and departure that more easy to manage. Thank you Jakapun (Director of rooms) The rooms were generous in size, very well appointed and laid out. The breakfast in the main restaurant was great with a nice variety of options. Staff were attentive and food was replenished as needed. The location was perfect for us, metres from the main train line linking the busiest stations, yet far way from the hustle to offer a much-needed sanctuary, highlighted by the roof top garden, terrace and executive lounge. Biggest praise goes to the staff of the executive lounge, led by Jordan and Masa and their great support staff. I have yet to see staff anywhere in the world offer the levels of service they all provided during our stay. From asking questions about what we like and had in mind, to offering options, making reservations and sending frequent emails with listed itinerary and instructions, they made our experience in Tokyo a memorable one for my family. Their attention to detail, enthusiasm and pleasure in hearing we had a great day based on their recommendations, made the difference. The hotel is very fortunate to have staff like you all. My family and I truly thank you for your exceptional service and memorable holiday experience. Looking forward to returning in the near future.

去東京基本住在港區赤阪附近，這次10天全程入住此酒店，感覺非常棒，房間可以，衞生搞得不錯，泳池和健身房風景特別好。早餐也很豐富，就是早餐時間如果可以到10:30個人覺得會更好。下次還會入住。

離開車站很近，到達的那天，選了2號口出，沒有電梯，提着行李箱爬樓梯，實在太沉了。回程那天，選擇了另外一個出口（1號還是4號，不記得了），有升降電梯，這次省力多了。兩個出口，相距並不遠。 酒店門口就有711和一些小餐館，過一條馬路，就有一個大超市York food，離開bic camera等免税商店也是步行可達。 酒店房間相對來説比較寬敞（最好選擇靠馬路的房間，有大的窗户，光線比較好），衞生間實在太小了，個子高大一點，轉身都容易磕碰，好在盥洗水盆安裝在衞生間外面。房間最大的亮點就是有一個開放式的簡易廚房，廚具刀具一應俱全，鍋碗瓢盆抹布、洗潔精等等都配備齊全，而且都非常乾淨。我們每天晚上去York food購買食物，然後回房間烹飪，非常便捷。 服務員都非常專業，普遍英語水平高，溝通便捷。 下次去東京，仍然會選擇入住這裏。

房間實在是有點小，箱子打開後根本不用想着可以走人。服務一般般，入住辦理了很久的時間，房間內燒水壺沒有找到，問酒店有沒有熱水，他只是單純説了沒有，並沒有提醒房間內有燒水壺或者會客廳裏有飲水機。地理位置還不錯，無論是機場到市區或者坐大巴都很便利。

整體還是不錯的，硬件新，裝修風格挺獨特，服務員英語水平高，也有幾個中文服務，床1米8，距離jr和地鐵200米，可以步行到銀座，對面有不少居酒屋，要説硬傷就是房間太小，價格不算便宜