金色鬱金香石鎮精品飯店的評論

住宿方回覆: Thank you so much for sharing your experience and for choosing Golden Tulip Stone Town Boutique for your stay. We’re delighted to hear that you enjoyed our convenient location near the beach and the historic heart of Stone Town, as well as our clean and comfortable rooms.It’s great to know you found our breakfast buffet generous and satisfying, and that our front desk team made you feel welcome throughout your stay. We also appreciate your feedback regarding the humidity and hot water — such insights help us ensure an even better experience for future guests.We truly value your recommendation and look forward to welcoming you again on your next visit to Zanzibar.Warm regards,Shaikh Hasham Ul HaqGeneral ManagerGolden Tulip Stone Town Boutique Hotel

住宿方回覆: Dear Guest,Thank you so much for your wonderful review and for choosing to stay with us during such a special occasion — your honeymoon! We’re thrilled to know you loved our location, comfortable rooms, and the rooftop breakfast with its beautiful views.It truly warms our hearts to hear that everything was perfect for your stay. We hope your time in Stone Town created memories you’ll cherish forever, and we’d be delighted to welcome you back again for another unforgettable visit.Warm regards,Shaikh Hasham Ul HaqGeneral ManagerGolden Tulip Stone Town Boutique Hotel

住宿方回覆: Dear ЕВА Л.,Thank you for taking the time to share your feedback and for giving us perfect scores across all categories!We are glad you appreciated the African-style rooms and our unique ambiance. We note your comments regarding the bed firmness and pool size, and we will keep these in mind as we continually strive to enhance our guest experience.It was a pleasure having you stay with us, and we look forward to welcoming you back to Golden Tulip Stone Town Boutique for another memorable visit to Zanzibar.Warm regards,Shaikh Hasham Ul HaqGeneral ManagerGolden Tulip Stone Town Boutique Hotel

住宿方回覆: Dear Guest,Thank you for taking the time to share your detailed feedback with us.We’re pleased to hear that you found our location convenient and that your first stay was enjoyable. It’s also encouraging to know that you appreciated the friendliness and respectfulness of our team.We sincerely regret that your second stay did not meet expectations. Your comments regarding the maintenance needs in Room 301, including the bathroom, soundproofing, and furniture, have been noted and shared with our maintenance and housekeeping teams for immediate attention. We're also actively engaging with local authorities regarding the condition of the access road to the hotel.Your feedback is truly valuable as it helps us improve. We hope to have another opportunity to welcome you back and offer you a much-improved experience.Warm regards,Hasham Ul HaqGeneral ManagerGolden Tulip Stone Town Boutique

住宿方回覆: Dear Valued Guest,Thank you for sharing your feedback and for choosing to stay with us. We're delighted you enjoyed our great location and cleanliness. Being near the ferry terminal indeed keeps us close to the heart of Stone Town’s vibrant life — though it can bring a bit of early morning activity at times.We truly appreciate your understanding and hope to have the pleasure of welcoming you back soon for another memorable stay.Warm regards,Shaikh Hasham Ul HaqGeneral ManagerGolden Tulip Stone Town Boutique Hotel

住宿方回覆: Dear Guest,Thank you so much for your wonderful review. We’re delighted to know you enjoyed your stay with us and especially appreciated our swimming pool, spacious rooms, and overall cleanliness.Your kind words mean a lot to our team, and we hope to welcome you again soon for another relaxing stay in the heart of Stone Town.Warm regards,Shaikh Hasham Ul HaqGeneral ManagerGolden Tulip Stone Town Boutique Hotel

住宿方回覆: Dear Fabio,Thank you for taking the time to share your feedback. We’re pleased to hear you appreciated our hotel’s location and charm. However, we’re truly sorry to learn about your disappointment regarding the breakfast and the refund issue.Please note that all refunds for double bookings must be processed directly through the platform you used for your reservation, as per their payment and cancellation policies. We completely understand your concern and are happy to assist in communicating with them if needed.Your comments on breakfast organization are well noted, and we’ll ensure improvements are made to enhance our guests’ experience. We truly value your input and hope to have another opportunity to welcome you back for a smoother and more enjoyable stay.Warm regards,Shaikh Hasham Ul HaqGeneral ManagerGolden Tulip Stone Town Boutique Hotel

住宿方回覆: Dear Guest,Thank you for sharing your experience with us and for highlighting the positives, including our ideal location, lovely pool, and the rooftop breakfast view. We’re glad that these aspects made your stay enjoyable.We sincerely apologize for the disappointment with the suite upgrade and the condition of the bathtub. This is certainly not the standard we aim to provide. Your feedback is valuable, and we will address this issue with our housekeeping and maintenance teams to ensure all of our rooms meet the highest cleanliness standards.We truly appreciate your understanding, and we hope to have the opportunity to welcome you back for a better experience.Warm regards, Hasham Ul Haq General Manager Golden Tulip Stone Town Boutique

住宿方回覆: Dear Guest,Thank you for your wonderful review and for giving us a perfect rating! We’re thrilled to know that you enjoyed the convenience of our location, the scenic views from our rooftop breakfast area, and our outdoor garden pool.It’s always a pleasure to hear that our guests had such a positive experience, and we truly appreciate your kind words.We hope to welcome you back to Golden Tulip Stone Town Boutique for another memorable stay.Warm regards,Hasham Ul HaqGeneral ManagerGolden Tulip Stone Town Boutique

住宿方回覆: Dear Guest,Thank you very much for your kind feedback. We are delighted to hear that you enjoyed our prime location by the beach and opposite the ferry terminal, and that it added convenience to your stay.We truly appreciate your positive comments and look forward to welcoming you back to Golden Tulip Stone Town Boutique for another memorable stay in Zanzibar.Warm regards,Shaikh Hasham Ul HaqGeneral ManagerGolden Tulip Stone Town Boutique Hotel

住宿方回覆: Dear Xiaoxuan,Thank you very much for taking the time to share your feedback and for your kind ratings across all categories!We are delighted to hear that you found our Deluxe Room comfortable and enjoyed the overall experience at Golden Tulip Stone Town Boutique. Your positive comments truly motivate our team to continue delivering outstanding service.We look forward to welcoming you back on your next visit to Stone Town!Warm regards,HashamGeneral ManagerGolden Tulip Stone Town Boutique

住宿方回覆: Dear JuxiaFENTY,Thank you for sharing your feedback. While I’m glad to hear you appreciated our service, I’m truly sorry to learn that certain aspects of your stay didn’t meet expectations.Being close to the pier, the area can sometimes be lively, but we understand the importance of a peaceful stay. We’re also addressing the internet connectivity to ensure a smoother experience for our guests. Your comments on cleanliness and amenities have been noted, and we’re working with our team to improve these areas.We hope you’ll consider giving us another chance to provide a better experience in the future.Best regards, Shaikh Hasham Ul Haq General Manager Golden Tulip Stone Town Boutique

住宿方回覆: Dear Guest,Thank you for your perfect rating and kind words.We’re delighted to hear that you enjoyed the cleanliness of our rooms and the quality of our service. Knowing you'd choose to stay with us again is the best compliment we could receive.We look forward to welcoming you back to Golden Tulip Stone Town Boutique in the near future.Warm regards,Hasham Ul HaqGeneral ManagerGolden Tulip Stone Town Boutique