住宿方回覆: Dear Value Guest, Thank you for taking the time to share your valuable feedback with us, and for choosing to stay at our hotel again. We sincerely apologize that your recent experience did not meet your expectations.Please be assured that we take your comments seriously. Your concerns regarding staff training and service handling have been shared with our management team, and we are reinforcing additional training to improve our operational efficiency and guest experience.We truly appreciate your constructive input—it helps us serve our guests better. We hope to have the opportunity to welcome you back and provide you with a more seamless and enjoyable stay in the future.
Erik_12
豪華特大床房
入住於 2025 年 8 月
家庭出遊
4 則評論
10/10
超棒
發布於 2025 年 9 月 25 日
I had a wonderful stay at this beachfront hotel! The location is unbeatable—just steps away from the ocean, with stunning views of the sunrise and sunset. The room was clean, comfortable, and well-maintained, with all the amenities I needed.
The staff were incredibly friendly and attentive, always ready to help with a smile. I especially appreciated their warm hospitality, which made me feel welcome from the moment I arrived. The restaurant served fresh and delicious food, and dining while overlooking the sea was a highlight of my trip.
Whether you’re looking for a relaxing escape or a base for beach activities, this hotel is a perfect choice. I’m already looking forward to my next visit!
翻譯
住宿方回覆: Thank you so much for your wonderful feedback! We’re truly delighted to hear that you enjoyed the location, service, and overall experience. Your kind words mean a lot to our team, and we can’t wait to welcome you back for another memorable stay!
muy_feliz
豪華特大床房
入住於 2025 年 8 月
夫妻/情侶出遊
20 則評論
9.5/10
極佳
發布於 2025 年 9 月 13 日
All in all, I can’t complain. The hotel is nice well equipped. The staff is friendly and responsible.
Nevertheless, there’s a room for improvement. For example kitchen personnel most certainly requires some training. In the middle of our stay we had a severe food poisoning from breakfast buffet (there’s no doubt), which leads me to thinking a hygiene issue took place, not the food quality. Furthermore, Sunset restaurant has served me mashed potatoes with side vegetables instead of ordered ratatouille with chicken breast without any explanation or warning. Not crucial but disappointing.
翻譯
住宿方回覆: Dear Valued Guest, thank you for your feedback. We’re glad you enjoyed our hotel and staff service, and we sincerely apologize for the issues you faced with food safety and service. Your comments have been shared with our team for immediate improvement, and we hope to welcome you back for a better experience.
訪客用戶
Maxi Pod特大床
入住於 2025 年 9 月
家庭出遊
1 則評論
8.5/10
很好
發布於 2025 年 10 月 5 日
It is always a good place for a holiday because of both the green and the sea. One of my most interesting is a swimming pool next to the sea.
翻譯
住宿方回覆: Dear Menghuy, Thank you so much for your amazing fedback, and for always coming back to stay wiith us again and again. Have a nice day!
住宿方回覆: Dear ho oscar, Thank you so much for your feedback. Have a nice day!
訪客用戶
豪華特大床房
入住於 2025 年 8 月
夫妻/情侶出遊
1 則評論
7.5/10
發布於 2025 年 10 月 9 日
The scenery is good. They also have a spa.
翻譯
住宿方回覆: Dear Value Guest, Thank you so much for your kind feedback! we are looking forward to welcoming you soon! Best regards.
Maytui@9
豪華特大床房
入住於 2025 年 8 月
商務出差
3 則評論
8.0/10
很好
發布於 2025 年 9 月 13 日
Đẹp, nhiều view chụp ảnh, dịch vụ tốt 100₫
翻譯
住宿方回覆: Dear Valued Guest, Thank you so much for your amazing feedback. We are truly happy that our hard work meets your expectations. We are looking forward to welcoming you back again soon. Best regards.