貝蒂尼克拉斯雷米斯北普瑞米爾經典飯店的評論

住宿方回覆: 尊敬的顧客，我們感謝您的評論。我們很高興您喜歡您的住宿，特別是飯店的位置、安全的停車場以及我們物超所值的服務。我們已記錄下您關於枕頭的回饋，並將就此通知我們的客房服務部。我們把客戶的滿意度放在第一位。

住宿方回覆: 您好！感謝您的回饋，我們理解您的不滿。但是，您上次入住時所選的促銷價的預訂條款並未包含取消或退款條款。為了公平起見，我們的團隊將此類預訂條款適用於所有顧客。感謝您的理解，我們希望再次歡迎您光臨。此致，Isabelle R. 主管

住宿方回覆: 尊敬的顧客，感謝您的回饋。我們很高興您喜歡我們的自助早餐、酒店位置和進入客房的時間。我們已記錄您對房間清潔度的所有評價，以便改善我們的服務品質。我希望很快能再見到你。

住宿方回覆: 尊敬的賓客，感謝您的好評。我們很高興聽到您入住愉快，尤其欣賞我們團隊的服務。此致，Isabelle R.，主管

住宿方回覆: 尊敬的顧客，感謝您對入住體驗的評價。我們很高興您喜歡飯店地理位置優越，搭乘電車僅需10分鐘即可抵達蘭斯市中心，而且附近還有商店。希望很快能再見到您。此致，Isabelle R. 主管

住宿方回覆: Dear Customer,We thank you for your comment. We are sorry that the layout of our rooms did not fully meet your expectations and we apologize for this. Our staff, in addition to welcoming our customers, carries out other tasks necessary for the proper functioning of the establishment. A telephone to contact him is available at reception. Thus, we are always available for all requests from our customers. Hoping that these few details meet your expectations.Sincerely,Isabelle R. Director

住宿方回覆: Dear Customer,We thank you for your feedback. Providing quality service to all of our customers is a priority. We have taken note of your remark concerning the malfunction of the toilets, our maintainer has intervened. Our secure parking lot is monitored 24 hours a day, we charge €3.50 per vehicle for this service. Free parking is also available right in front of the hotel.Sincerely,Isabelle R. Director

住宿方回覆: 尊敬的顧客，感謝您的回饋。我們很高興您特別喜歡客房的空調。我們已記錄您對客房門鎖的回饋，並已處理。我們也告知了我們的團隊「歡迎」的含義，以便進一步改進。期待很快能再見到您。此致，Isabelle R. 主管

住宿方回覆: Dear Customer,We thank you for your comment and are delighted to have met your expectations.Sincerely,Isabelle R. Director

住宿方回覆: Cher Client,Nous vous remercions pour votre commentaire. Nous sommes heureux de vous avoir permis de passer un agréable moment et espérons vous revoir très bientôt.Cordialement,Isabelle R. Directrice

住宿方回覆: Dear Customer,We thank you for your return. We are happy that you enjoyed your stay and particularly our secure paid parking. We hope to have the pleasure of seeing you again on your next visit to Reims.Cordially,Isabelle R. Director