住宿方回覆: Thank you for your visit, very nice review and especially for your photos. We look forward to having you visit us again in the future.King Charles Hotel team
Eu e o meu marido tivemos COVID, pedi para o hotel que pelo menos me desse um crédito para usar no futuro já que o médico nos proibiu de viajar. Além disso não seria correto viajar e passa COVID para os outros. Entrei em contato diretamente, envie e-mail mas só tive uma resposta padrão via Trip.
翻譯
住宿方回覆: Thank you for your review. We are sorry to hear that you had to cancel your stay due to health issues. We understand your frustration, especially in a situation where your doctor did not recommend you to travel due to COVID-19. However, the stay was booked through Trip.com and therefore it is standard procedure to address this situation with the tour operator (Trip.com) who must contact us to offer a proposed solution.King Charles Hotel team
匿名用戶
豪華房
入住於 2024 年 6 月
夫妻/情侶出遊
12 則評論
6.0/10
發布於 2024 年 8 月 5 日
The hotel was not as listed. They didn’t have the private parking the website said they had and we had to park in a public car park 20 minutes away from the hotel. We then asked about the laundry services listed on their page and they said they didn’t have any, so they sent us 15 minutes away to a laundrette which was closed when we got there.
The hotel is ideally located next to Prague castle and lots of nice restaurants and pubs, and is a 10 minute downhill walk from the nearest tram stop.
翻譯
訪客用戶
高級房
入住於 2025 年 4 月
夫妻/情侶出遊
2 則評論
10/10
超棒
發布於 2025 年 6 月 21 日
Amazing aura of the room. The staff is very friendly offered to keep our luggage even after checkout. The location is very easy in the centre. The rooms are very aesthetic and clean
翻譯
住宿方回覆: Dear Guest User, Thank you for this fabulous review. We are so glad you enjoyed your stay with us. It was a pleasure to have you as guest. We hope to welcome you back the next time. Warm regards, The King Charles Hotel Team