宮門度假飯店的評論

住宿方回覆: Dear Valued Guest,Warm greetings from Palace Gate Hotel & Resort by EHM!Thank you very much for sharing such detailed feedback about your recent stay. We are delighted to hear that you found our staff friendly and helpful, enjoyed breakfast by the pool, and appreciated the gym facilities and convenient access to the Grand Palace. It’s also wonderful to know you had a memorable city tour with our tuk-tuk service.We truly appreciate your constructive comment regarding the laundry facilities. Please accept our apologies for any confusion caused by the hotel guide. Your feedback helps us improve and provide a more seamless experience for all guests.We hope to welcome you back soon for another comfortable and enjoyable stay in Phnom Penh.Warm regards,Panha SINCluster General ManagerPalace Gate Hotel & Resort by EHM

住宿方回覆: 尊敬的賓客：您好！來自EHM旗下Palace Gate Hotel & Resort的誠摯問候！感謝您給予我們如此精彩的評價。我們很高興得知您對寬敞的宮殿套房、豐盛的早餐以及優質的服務感到滿意。同時，我們也欣慰得知，我們能說法語的員工和清真食品的選擇讓您的入住體驗更加舒適愉快。我們衷心感謝您的推薦，並期待您下次柬埔寨之旅再次光臨。此致，敬禮！ Panha SINC，EHM旗下Palace Gate Hotel & Resort集團總經理

住宿方回覆: Dear Valued Guest,Thank you for your wonderful review and perfect rating!We’re truly delighted to know that you enjoyed our central location near the Royal Palace, the lively local atmosphere, and the comfort and cleanliness of the hotel. It's great to hear that our artistic hallways, swimming pool, and overall ambiance left such a positive impression on you.Your kind words inspire our team to continue providing a memorable experience for all our guests. We look forward to welcoming you back again soon!Warm regards,Panha SinCluster General ManagerPalace Gate Hotel & Resort by EHM

住宿方回覆: 親愛的LanaPerl，非常感謝您的好評，並感謝您與我們分享您的美好體驗！我們很高興您喜歡我們毗鄰皇宮的絕佳位置、舒適的客房以及我們豐富的早餐選擇。聽到您對我們熱情周到的員工給予正面評價，我們倍感榮幸。我們衷心感謝您的推薦，並期待您下次光臨。此致，敬禮！ Panha Sin，EHM旗下Palace Gate Hotel & Resort飯店集團總經理

住宿方回覆: 親愛的貴賓，祝您生日快樂！得知我們的團隊為您的生日慶祝活動增添了難忘的回憶，我們倍感榮幸。我們期待明年以及未來的每一天都能再次與您共慶生日。此致，敬禮！ Devid Sophornprak 區域總監 皇宮門酒店及度假村

住宿方回覆: Dear shirleyshirley0,Warm Greetings from Palace Gate Hotel & Resort by EHM!Thank you for your perfect rating and wonderful feedback. We’re delighted that you appreciated our elegant ambiance and the variety of our breakfast buffet. Your high recommendation truly means a lot to our team.We look forward to welcoming you back for another elegant and memorable stay.Warm regards,Panha SinCluster General ManagerPalace Gate Hotel & Resort by EHM

住宿方回覆: Dear vampire by monkey,Thank you so much for your glowing review! We’re delighted to hear that you had such a wonderful experience during your stay with us and that our team could help create a memorable birthday surprise for your boyfriend.We’re especially pleased that you enjoyed the upgraded room, relaxing pool, delicious breakfast, and peaceful atmosphere. Your kind words about our team’s service truly mean a lot to us.We look forward to welcoming you both back on your next trip—and thank you in advance for recommending us to your friends!Warm regards,Panha SinCluster General ManagerPalace Gate Hotel & Resort by EHM

住宿方回覆: Dear Cozy33,Warm Greetings from Palace Gate Hotel & Resort by EHM!Thank you for your perfect rating and your kind words. We’re delighted to know you enjoyed our breakfast and the warm hospitality of our team. Your appreciation means a lot to us and truly motivates everyone to continue delivering memorable experiences.We look forward to welcoming you back for another wonderful stay soon!Warm regards,Panha SinCluster General ManagerPalace Gate Hotel & Resort by EHM

住宿方回覆: Dear Valued Guest,Warmest greetings from Palace Gate Hotel & Resort by EHM!Thank you so much for your wonderful review and perfect scores. We’re delighted to hear that you found your room comfortable, enjoyed our friendly staff, and appreciated the delicious breakfast. Your recommendation means a lot to us!We look forward to welcoming you back soon for another memorable stay.Warm regards,Panha SINCluster General ManagerPalace Gate Hotel & Resort by EHM

住宿方回覆: Dear Shangchuansanmu,Warm greetings from Palace Gate Hotel & Resort by EHM!Thank you for your perfect score and thoughtful feedback. We’re delighted you enjoyed our elegant environment, rich breakfast selection, spacious swimming pool, and convenient location near the Royal Palace. Your kind words mean a lot to us and encourage our team to keep delivering the best experiences.We look forward to welcoming you back for another memorable stay in Phnom Penh.Warm regards,Panha SINCluster General ManagerPalace Gate Hotel & Resort by EHM

住宿方回覆: Dear Valued Guest,Thank you for taking the time to share your experience. We’re pleased to hear you enjoyed our convenient location near the Royal Palace, the rooftop view, swimming pool, and breakfast selection.I appreciate your honest feedback regarding the humidity and smell in the room, and I apologize for any discomfort this may have caused. Please rest assured I am addressing this with the housekeeping and maintenance teams to improve the in-room experience for future guests.We hope to welcome you back for an even better stay next time.Warm regards,Panha SinCluster General ManagerPalace Gate Hotel & Resort by EHM

住宿方回覆: Dear Valued Guest,Warm greetings from Palace Gate Hotel & Resort by EHM!Thank you for your kind words about our location, surroundings, breakfast, and service. We’re delighted you enjoyed the atmosphere and greenery of our property. We also appreciate your feedback regarding mosquitoes during outdoor dining at night, and we will continue to enhance preventive measures to ensure a more comfortable experience.We look forward to welcoming you back soon.Warm regards,Panha SINCluster General ManagerPalace Gate Hotel & Resort by EHM

住宿方回覆: Dear Valued Guest,Warm greetings from Palace Gate Hotel & Resort by EHM!Thank you for taking the time to share your feedback. We're glad you enjoyed our prime location near the Grand Palace, as well as the relaxing ambiance of our pool area.We appreciate your honest comments regarding the room layout and facilities. Please rest assured that we continuously review guest feedback to improve both comfort and design, and your observations will be shared with our management team.We hope to have the opportunity to welcome you back for an even more enjoyable stay.Warm regards,Panha SINCluster General ManagerPalace Gate Hotel & Resort by EHM

住宿方回覆: Dear Mea,Thank you for taking the time to share such a lovely review of your stay at Palace Gate Hotel & Resort by EHM.We are truly pleased to know you enjoyed our excellent location, complete facilities, and especially the warm and thoughtful service from our team. It’s also wonderful to hear that you appreciated the variety and quality of our breakfast offerings.Your recommendation means a great deal to us, and we look forward to welcoming you back again soon.Warm regards,Panha SinCluster General ManagerPalace Gate Hotel & Resort by EHM