歐洲飯店的評論

住宿方回覆: Dear Guest,Thank you for your lovely review and for sharing the photos of our lobby, we truly appreciate it. We are glad to hear the location worked well for you, with easy access from the train station and plenty of food and shopping options nearby. Our heritage building with its original timber floors and staircase is something many guests enjoy, and we’re pleased to hear it added to your experience.We hope to have the pleasure of welcoming you back again.Kind regards,European Hotel

住宿方回覆: Dear Alan,Wow thank you so much for the perfect score 10/10 and for sharing photos from your stay. We’re really glad to hear you enjoyed our central CBD location and the spacious room.While we don’t operate a breakfast service on-site, we’re happy you found the café downstairs a good alternative. We truly appreciate your kind words and hope to welcome you back again.Kind regards,European Hotel

住宿方回覆: Hello,Thank you so much for sharing your lovely review and the beautiful photo of our hotel exterior, we really appreciate it! We are very happy to hear that you enjoyed the hotel’s classic style and cleanliness, and that our front desk team made a positive impression. Our Staff will be pleased to know their friendly service helped make your stay so enjoyable.It’s wonderful that your first visit to Perth was a great experience, and we hope to welcome you back again soon for another comfortable stay.Kind regards,European Hotel

住宿方回覆: 您好 MightyM，非常感謝您的精彩評價以及與我們分享的照片。我們很高興得知您喜歡我們便利的地理位置，方便前往交通、餐飲和購物場所，並且我們為您提供了您所期望的安靜客房。我們也很高興得知您覺得床很舒適，每日清潔服務無可挑剔。我們會將您的讚美轉達給我們的客房服務團隊。 Laura 和 Tina 聽到您的特別提及一定會非常開心。我們很高興您入住愉快，期待您的再次光臨。此致，歐洲飯店

住宿方回覆: Hello,Thank you for sharing your feedback with us. We are very sorry to hear about the condition of the kettle in your room. This certainly does not reflect the standards we aim to provide. If you had let us know during your stay, we would have gladly replaced it immediately.To ensure this is addressed without delay, we kindly ask if you could let us know your room number by emailing us directly. We will replace the kettle right away and review our checks to prevent this happening again.We appreciate your comments and hope we may have the opportunity to provide you with a much more positive experience in the future.Kind regards,European Hotel

住宿方回覆: Hello コウかしわ,Thank you very much for your wonderful review and for sharing a photo of your room. We are happy to hear that you enjoyed our convenient location close to both Perth and McIver stations. It sounds like you made the most of your time exploring the city.We truly appreciate your kind words and hope to welcome you back for another enjoyable stay on your next visit to Perth.Kind regards,European Hotel

住宿方回覆: Hello Tow Jong Chiam,Thank you for taking the time to share your feedback and for including the lovely photos of your room, we really appreciate that. We’re sorry to hear that the street noise affected your rest. Being in the heart of the city can sometimes come with a bit of nightlife activity, but we understand how that can be inconvenient. Please feel free to request a quieter room at the back of the building next time, and we’ll do our best to make your stay more peaceful.We truly appreciate your kind words and hope to welcome you back for another comfortable stay in Perth.Kind regards,European Hotel

住宿方回覆: Hi Adnil,Thanks so much for your lovely review. We're really glad you liked the classic charm of the building and found the location so convenient. It’s great to hear the upgrade worked well for you, and I’ll be sure to pass on your kind words to Mark and the team, they’ll appreciate it.We would like to welcome you back again.Kind regards,European Hotel

住宿方回覆: Hi there,Thank you for sharing your feedback. We're thrilled to hear you enjoyed our prime location and found our hotel ideal for travellers.We appreciate your comments regarding the noise levels. While our central location offers easy access to Perth's attractions, we understand that street noise can be a concern for our guests. We would love to welcome you again.Kind regards,European Hotel

住宿方回覆: Hello Riekelt,Thank you very much for your thoughtful review and for sharing a photo of the hotel front. While our building carries a more traditional style, we are very glad to hear that you found the interior clean, well maintained, and the service excellent. Your high recommendation means a great deal to us and to our team.We would be delighted to welcome you back on your next visit to Perth.Kind regards,European Hotel

住宿方回覆: Hello Guest,Wow a perfect 10 across the board! We are thrilled to hear that you enjoyed the elegant and comfortable atmosphere, along with the cleanliness of your room. It is wonderful to know that your stay with us was so pleasant.We truly appreciate your kind words and would be delighted to welcome you back on your next visit to Perth.Kind regardsEuropean Hotel

住宿方回覆: Hi FancyTravel,Thank you for your kind review and for sharing your photos with us. It is always a treat to see the hotel from a guest’s perspective. We are pleased to hear that you found the location convenient and enjoyed being close to public transport, shopping, and dining.Your recommendation means a great deal to us, and we would be very happy to welcome you back again whenever you return to Perth.Kind regardsEuropean Hotel

住宿方回覆: Hello,Thank you for sharing your review. We are pleased to hear that you enjoyed our convenient location, easy access to transportation, and the thoughtful service provided by our team. It is wonderful to know that these aspects helped make your stay enjoyable.We hope to welcome you back to Perth again soon for another pleasant experience.Kind regards,European Hotel

住宿方回覆: Dear Guest,Thank you for taking the time to share your feedback. We’re glad to hear you appreciated our central location and the warm service from our front desk team — your kind words will certainly be passed on.We’re sorry to hear that some aspects of your stay did not meet your expectations. Your comments about the mattress comfort, room size, and amenities have been noted. While we do aim to provide a clean and comfortable stay at an affordable rate, we understand that some guests may prefer additional conveniences, and we’ll take your suggestions into consideration as we continue to make improvements.We appreciate your honest feedback and hope to have the opportunity to better serve you in the future.Warm regards,European Hotel