住宿方回覆: Dear 卓奕忠 Thank you so much for choosing us as your place in Nha Trang and taking the time to review our property. We are pleased to learn that you have enjoyed your stay with us and all things seem be good to you. We will share your comments with the team as we know they will appreciate it. We hope to see you soon again in near future Best Regards PANORAMA NHA TRANG BEACHFRONT CONDOTEL
Панорама — Это отель, у которого несколько владельцев, именно этот владелец топ. Номер немного потрепан, однако он чистый, кондиционер холодит отлично, постельное белье меняют каждый день, уборка каждый день, 24/7 на связи консьерж по вотсапу, ответит на любые вопросы
翻譯
住宿方回覆: Dear Guest UserThank you so much for choosing us as your place in Nha Trang and taking the time to review our property.We are pleased to learn that you have enjoyed your stay with us and all things seem be good to you.We will share your comments with the team as we know they will appreciate it.We hope to see you soon again in near futureBest RegardsPANORAMA NHA TRANG BEACHFRONT CONDOTEL
Travelerrus
家庭一室一廳套房
入住於 2025 年 4 月
家庭出遊
2 則評論
2.5/10
發布於 2025 年 5 月 20 日
My wife and I only found out the following after we arrived:
There is a Condotel Panorama. There is no hotel Panorama. The condotel rents out many rooms to a businessman. The businessman rents out these rooms to me. Condotel Panorama disclaims responsibility for the businessman's actions and their only function is to register you.
The businessman who rented us this family room had ONLY ONE family room on the 11th floor. And the photo of someone else's room is from the 30+ floor.
This is a scam, like most ads from Condotel Panorama.
Businessmen take other people's photos, you arrive, and it turns out that you have the wrong room at all and nothing can be done about it, because Panorama bears no responsibility for this.
Now about the hotel itself:
Soundproofing: 1/10. You can hear what they are saying on the street, there is a concert stage nearby, the central street of the city,
Reception, lobby: 1/10 1 point, because they checked us in quickly. The elevators are terrible, the ceilings drip, 10+ people get into the elevator. There is also no automatic elevator call switch and you stop at almost every floor when you go. The hotel service is completely absent.
Rooms: 3/10. We saw a cockroach, mold, the sofa smelled of cigarettes (smoking is not allowed in the hotel), the bed linen was washed poorly. Also at this time in Vietnam the air is humid. And when we arrived, the windows in the room were open, because of this the bed was very damp. Good view from the room, but probably from the 20th+ floor. No one will replace a bad room, the answer is: "you booked it yourself"
The worst experience of staying in my life. I booked a high room in a 3-star hotel based on a photo, but got a low one with cockroaches, mold and a wet bed. The hotel service did not help in any way, answering that "we have nothing to do with the rooms".
We immediately checked out to another hotel. Panorama and this particular owner of the rooms is a dump and a scam on the level of a cheap hostel for $ 5. It just looks like a hotel.
Never stay here. When moving from here, I went to more than 10 hotels nearby in the center, everything is much better.
翻譯
住宿方回覆: Dear TravelerrusWe want to clarify your issue so that future guests do not misunderstand, we also do not ask Trip to delete your review so that all other guests can read and understand your nature1. You booked a family room, we delivered the correct room type to you. We did not deliver the wrong room type, we confirm that2. Your room is on the 11th floor with a direct view of the sea, you requested to change to a higher floor and you really made things difficult and showed an uncooperative attitude towards us. I would like to say that it is not our fault that we delivered the room type on the 11th floor, otherwise they were on a higher floor before you, we cannot ask them to check out and give you a room on a higher floor because you booked last minute. We value our customers, however, the way you behaved is too much and extremely rude, making unreasonable demands. We refuse to serve guests like youRegards
Вид на море с 17 этажа потрясающий, особенно рассвет. Номер довольно просторный. Есть стол для работы, кухня. Туалет с окном тоже очень понравился. Из минусов приходится ждать лифт несколько минут.
翻譯
住宿方回覆: Dear our lovely guestThank you so much for choosing us as your place in Nha Trang and taking the time to review our property.We are pleased to learn that you have enjoyed your stay with us and all things seem be good to you.We will share your comments with the team as we know they will appreciate it.We hope to see you soon again in near futureBest RegardsPANORAMA NHA TRANG BEACHFRONT CONDOTEL
住宿方回覆: Dear Guest UserThank you so much for choosing us as your place in Nha Trang and taking the time to review our property.We are pleased to learn that you have enjoyed your stay with us and all things seem be good to you.We will share your comments with the team as we know they will appreciate it.We hope to see you soon again in near futureBest RegardsPANORAMA NHA TRANG BEACHFRONT CONDOTEL
訪客用戶
家庭套房
入住於 2025 年 1 月
與好友旅遊
1 則評論
9.5/10
極佳
發布於 2025 年 5 月 16 日
가격이 싸서 기대를 안했는데 정말 만족스러웠어요
방도 넓어서 4인이 이용했는데 충분하고 통으로 오션뷰라서 최고였어요 추천!
翻譯
住宿方回覆: Dear JEONG HUISEONThank you so much for choosing us as your place in Nha Trang and taking the time to review our property.We are pleased to learn that you have enjoyed your stay with us and all things seem be good to you.We will share your comments with the team as we know they will appreciate it.We hope to see you soon again in near futureBest RegardsPANORAMA NHA TRANG BEACHFRONT CONDOTEL