用四個字來形容這家酒店，絕對是——“有求必應”！
入住後，酒店會安排一對一微信服務，無論有什麼請求或疑問，都可以直接聯繫酒店。客服經理處理事情的速度非常快，而且十分重視住客的體驗感與舒適度。房間裏大大小小的問題都能迅速得到解決，讓人有一種“顧客至上”的感覺，可以非常安心地入住。
酒店設有免費洗衣烘衣房、健身房（Gym），整體設計風格也非常前衞時尚。我們剛抵達酒店時，就有工作人員幫忙提行李；辦理入住後，行李還會免費送到房間，服務非常貼心。
早餐方面，以中式餐點為主，特別的是還有蘇式麪可以品嚐。我最滿意的一點，是入住期間可以免費體驗漢服！選擇很多，每套漢服都可以穿着兩個小時，而且還可以直接穿出門逛街、拍照打卡。我和媽媽一共換了兩套漢服，整個體驗非常棒！
特別感謝客服經理的照顧，謝謝你送來的水果盤，以及幫我們升級到浴缸房。房間真的非常非常大，我們住得很舒服。電視還可以自由調整方向，向左向右旋轉觀看都沒問題。
這裏也非常注重衞生，廁所馬桶和浴缸都備有一次性衞生隔離套供住客更換使用，讓人更加安心。整家酒店充滿文藝氣息，就連洗衣房旁邊也設有閲讀角，可以靜靜看書、放鬆休息。
酒店地點也十分方便，樓下有很多餐廳和美食選擇，周邊非常熱鬧。前往大部分景點車程衹需約10分鐘，滴滴打車費用大約8至10元人民幣，非常划算。前往高鐵站也衹需15分鐘以內，總之交通十分便利。
如果還沒規劃行程也不用擔心，酒店還提供各種旅遊行程配套與建議。淘寶包裹也會幫忙妥善代收，衹需要報上姓名和手機號碼，工作人員就會幫你整理好並交給你。
“安渡”真正把顧客體驗放在第一位！👍
強烈推薦！
If I had to describe this hotel in four words, it would be: “Always Ready to Help.”
After checking in, guests are assigned a dedicated WeChat contact, making it easy to communicate any requests or questions directly with the hotel. The customer service manager responds very quickly and genuinely cares about guests’ comfort and overall experience. Any issues, big or small, are handled efficiently, giving you a true sense that guest satisfaction is their top priority.
The hotel offers complimentary laundry and drying facilities, a gym, and a modern, stylish design throughout the property. Upon arrival, the staff helped us with our luggage, and after check-in, our bags were delivered directly to our room free of charge. Such thoughtful service made us feel very welcomed.
Breakfast mainly consists of Chinese-style dishes, with Suzhou-style noodles being a special highlight. My favorite part of the stay was the complimentary Hanfu experience! There were many beautiful outfits to choose from, and each set could be worn for up to two hours. Guests are even allowed to wear them outside for sightseeing and photos. My mother and I changed into two different Hanfu outfits during our stay, and it was a wonderful experience.
A special thank you to the customer service manager for taking such great care of us, for the fruit platter, and for upgrading us to a room with a bathtub. The room was incredibly spacious and very comfortable. Even the television could be adjusted and rotated for better viewing from different angles.
Cleanliness is clearly a priority here. The hotel provides disposable hygiene covers for both the toilet seat and bathtub, giving guests extra peace of mind. The entire property has a charming artistic atmosphere, and there is even a cozy reading corner near the laundry room where guests can relax with a book.
The location is another major advantage. There are plenty of restaurants and food options right downstairs, making the area lively and convenient. Most attractions are only about 10 minutes away by car, with Didi rides typically costing just RMB 8–10. The high-speed rail station is also within a 15-minute drive.
If you have not planned your itinerary yet, the hotel can recommend local tours and travel packages as well. They also provide parcel collection services, carefully storing your deliveries until you arrive to collect them.
ANDU Hotel truly puts guest experience first.
Highly recommended! 👍
