Excellent hotel with excellent location . Upon arrival we were warmly welcomed by the friendly reception staff ,she makes our trip more interesting with her advices & tips . Would definetely recommend this hotel to everybody! It's a true sample of excellent hospitality. Thank you again lalit hotel for going just that little step extra for the guests!!!
This was my first time in India/New Delhi, and I am glad I selected this hotel (I booked via expedia, but had studied reviews on tripadvisor as well). Stayed five nights in a club room, which includes evening buffet dinner from 7pm. This place delivers value for money! I has five stars in Indian category, which is maybe 4 stars in Western categories, but the price is also only 4 stars! The food is the highlight of the hotel, a variety of mostly Indian (but also Western/Chinese) dishes cooked to the highest quality! And they rotate dishes every day. Admittedly, adding a beer to your evening dinner is quite expensive (for India), but you don't have to do this, right? I used the Gym every morning, which is rather small but sufficient, since not ***y guests seem to go there. I also went to the pool almost every afternoon to do a little swim. The pool was mostly quite deserted when I was there - it is larger than it appeared on the photos I had reviewed. I walked to the Blue Line Metro station almost every day, which is only about 10min from the hotel up the Bangla Sahib Rd. The hotel made my stay in Delhi very enjoyable and I can only recommend it!
Cons- 1. The reception staff is rude and blunt. They are expert at arguing and do not respect customers point of view. It was disgusting talking to them. 2. They are a bunch of liars. They don't admit and stand by what they speak. I had problems with my check out time extension request at the reception and also when i requested to refill drinking water in the room. 3. They don't provide pair of towels, soaps, complimentary water upfront until one requests. I had a cheap experience when I asked to refill regular water in my room. Room service replied that I need to buy water as their RO plant is not working. When i insisted to supply complimentary bottles they returned with regular water stating that they made some arrangements. So be prepared for such incidents. Mind that the staff can reply anything and later they don't agree to what they said. 4. The food cost is on the higher side. 5. Window AC which was noisy, old fittings in the bathroom, low water pressure. Pros- 1. The hotel location is very near to T1 terminal and busses are available for T1 and T2 terminals at walking distance on the opposite side of the hotel. 2. The rooms and bathroom were spick and span. 3. The food quality is good. Overall only the location and room was good but the behavior of people doesn't match the quality. My experience was very poor. I will not recommend the hotel to anyone unless one wants to stay too close from the airport. They charged 5600 for a deluxe room. There are ***y more hotels available at less cost and better reviews than this one. It would be better to avoid this!
不錯
43 評價