新德里玫瑰園飯店

Terrible mould smell from old ventilation system, was obliged to cancel booking for return staying on 8th Aug because of that.  Amazing window view ;)

Clean and comfortable. Feels luxurious n received great service from the staff.

I reached the hotel and was told there was no room available even after having a confirmed reservation. After waiting the receptionist said “ok i will give you a room” as if doing a favor. Not expected from a $500 reservation.

I stayed there for 31st night with my two kids and parents - excited to ring in the new year! But everything went south! Well not sure it should be a five star property Check-in : they couldn’t find my bookings of two rooms even when I had already emailed them the details and we were communicating from a week Prior. Room: extra bed provided (on charge) was hard plywood folding type, the mattress provided with that was as hard as a rock. We couldn’t sleep obviously- imagine this being 1st of Jan - first day of new year Service: the overall hospitality was amiss. At 2 am the bed would only be provided if i pay first!! The duty manager will not be available to speak or address the issues! At time of check-out no mention of all the hassles of previous night and they charged twice the price for that horrendous bed!! Please help yourself - book somewhere else.