We received a free upgrade from the kind hotel concierge lady upon checking in, we were so surprised and pleased by this upgrade.
From city view to partial haram view, it was amazing masha Allah!
The room was so big! The musollah was gorgeous despite the unexpected size, as I thought it would be bigger. I love the set up of the restaurant buffet, so during breakfast it feels cozy and homey but I wish there would be more variety of food like the other jabal omar hotels that we have stayed before. It could be due to their sustainability efforts so that could contribute to less food waste, I guess?
As for the location wise, walking down was easy to the haram however going back by walking up the hill after completion of umrah was quite painful. We would appreciate if the hotel provide a thorough video explanation of the shuttle bus access during check ins. But other than that, we managed to figure out the shuttle bus service and indeed they are very fast *************!
We were given late check out as requested ************* so we can maximise our prayers in the masjid as we have a late night flight.
Do take note that uber taxis does not pick up from the hotel except for Careem.
Hopefully they will open up a mall within the Address Hotel itself so that it will be easy to find lunch and dinner for our meals. We ordered dinner through room service for our first night and despite the food came an hour later, the portion size and the taste was so scrumptious and yummy! Definitely worth more to pay for the room service rather than paying for the meals at the buffet restaurant!
The hotel offers excellent customer service, making guests feel welcomed and valued. The complimentary breakfast is a delightful start to the day, featuring a variety of tasty options. Additionally, the location is prime, providing easy access to local attractions and amenities. Overall, a fantastic stay!
枕頭是臟的,上面還有血。還好我是一個人住雙床房,我就沒有找前台,自己換了個枕頭。
感覺當地人不喜歡中國人,我整個人穿了niqab,和當地人沒有兩樣,但是前台一看護照臉色就變了。我要退房也是很不耐煩。我本來小費都拿出來了,但是那個員工就趕緊説了Have a good day. 小費就攥在手裡沒給她。我後面都沒有人在排隊的,不知道為什麼吧。
餐廳還可以吧,中規中矩。畢竟來的人都是來umrah,如果抱着享受的心態來Mecca,建議丟掉幻想,面對現實
小心巴基斯坦taxi司機,打Uber,不要坐綠色的出租車
訪訪客用戶Dekat sekali dengan masjidil haram tempat nyaman bersih ada bin dawood dan food court staf stafnya sangat ramah , semoga bisa kembali lagi kesini terima kasih Hilton suites mekah