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米拉克飯店  高級
4.3/569 評價

米拉克飯店 高級

Center District|距離盧布爾雅那城市博物館0.17km
Great hotel - it’s a shame that the staff let it down. Prior to our arrival, we contacted the hotel to let them know that we would be arriving after check-in had closed (at 10pm). They were very helpful and provided us with instructions to enter the property by ourselves using an app. When we arrived, we managed to get into the lobby (using the app), but the room key we were given was different than the one we were told on the phone and email. As a result, we were unable to enter our assigned room. Assuming that our room number had been changed, we tried the key in the door that matched the new number (as there were no staff or guests around, and no one was answering the phone or emails). It opened and revealed a couple, asleep, inside. Obviously, we were mortified that we had disturbed the hotel guests, and also terrified that we would have to sleep in the hotel lobby until check-in opened at 6am. After about an hour of searching around the lobby for clues about who to contact, we knocked on some private doors. Thankfully, a man came out and used a master key to let us in. It was clear that we had woken him up (by this point it was 2am). Again, we were sorry to have done so, but were left with no choice. After we had successfully entered our room, I sent an email to the front desk letting them know what had just happened and that we would like them to apologise (on our behalf) to the guests and staff we woke up. They never replied. In fact, every time we mentioned it, the staff member made excuses like “I wasn’t there so I don’t have anything to do with it” and “the guy who organised the late check-in was training so he made a mistake”. There was absolutely nothing in the way of an apology or compensation for the mix-up until we checked out and it was already too late. We would like the hotel to know that mistakes are bound to happen, so it is imperative that they have a back-up (emergency number or night staff) for guests who have been given the wrong room key. In addition, since we had been travelling for a while, we were running out of clothes and needed to do a load of laundry. We followed the instructions for the housekeeping staff to collect our laundry but found that when we had returned to the hotel, the laundry had not been done and the room had not been made up. When we went downstairs to inform the staff of this, we were told “housekeeping doesn’t go back to rooms to clean them after you took off the do not disturb sign, I’ve worked in lots of hotels and this is always the policy”. This member of staff eventually helped us find an laundromat, but the contempt with which we were spoken to was unacceptable and uncaring of the fact that we, too, have plenty of experience in the hotel industry as customers. An apology would have sufficed. Overall, it was a great hotel in a fantastic location. Just make sure you’re okay with passive aggressive communication before you book.

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瀏覽用戶對盧布爾雅那飯店的評價

正在尋找盧布爾雅那城市博物館附近的飯店嗎?比較房價及評論,找到自己的理想住宿。
萬達都會度假村 - 設計飯店系列
4.2/575 評價
簡直就是我能想象到的最好的酒店體驗。不僅地理位置完美,房間舒適,很乾淨,而且樓下有華麗的屋頂游泳池和甲板,還有一家很棒的餐廳。在房間的價格是超值早餐(至少美國標準)。我們不敢相信我們得到了一個服務員坐下來的早餐,與房間的價格。這真是相當的享受。除了便利設施,我們處於一個有點粘性的情況,前台工作人員幫助我們克服了一切。他們是如此的善良和友好,我們感到完全被照顧。我對這家旅館和在那裏工作的人說不出足夠的好話。一流的!
伊莫尼克飯店
4/562 評價
這是一家位於盧布爾雅那歷史悠久的中心中心的非常好的小酒店。我們位於後面附件的房間寬敞,設備齊全,適合三星級酒店。工作人員幫助我們組織了負擔得起的停車位(盧布爾雅那不容易!),併爲我們找到了一家餐廳(許多人因爲 Covid 危機而關閉)。一個非常愉快的住宿
薩克斯旅館
4.7/52 評價
這是我第一次在旅館的經歷,但我真的很喜歡它,我有私人房間,有共用浴室,非常舒適,位置非常好,我必須向前台提及,前台非常友善,樂於助人,也熱情好客。這對我來說完全沒問題
麗居飯店
4.4/551 評價
L'hotel si presenta bene, per qualità materiali e struttura (letto e doccia da 10 e lode) peraltro in posizione fantastica direttamente sul canale. Il bagno è molto confortevole Ma ... sia il bagno che la camera sono ciechi (in tutto non più di 15 mq) e se aggiungiamo che la camera , doppia , è più piccola della camera di un traghetto, questa soluzione può andar bene se di transito e per non più di una notte. Aggiungo l'aspetto più IMPORTANTE. La struttura è stata selezionata con filtro ”colazione inclusa” , e l'applucazione lo estrae e propone ma direi ... in modo fuorviante, in quanto prevista come servizio a pagamento al ”modico” prezzo di €20,00 a persona (eravamo in 6!). A mio avviso trattandosi di un H4stelle il fatto che esista possibilità di colazione sarebbe scontato e non dovrebbe comparire tra le offerte ”colazione inclusa” Ultima segnalazione. Non esiste DEPOSITO BAGAGLI, lasciati nella hall praticamente all'ingresso. Personale gentile e accogliente. Hotel pretenzioso, che crea aspettative ... in parte ”deluse”
佐伊斯公寓
4.3/511 評價
Awesome stay here for 4 nights. Our group occupied 3 of the apartments on the 2nd floor and were all very happy. Receptionist Nina extremely friendly and helpful. Beds a bit hard but great pillows. Great showers. Decor gloriously old. Bakery and mini mart just over the bridge. Easy walk to everywhere in the city. Restaurants all around.
盧布爾雅那斯隆貝斯特韋斯特精品飯店
4.4/5120 評價
一家位於市中心的古老酒店,但房間整理得相當整潔, 床單乾淨, 工作人員也很友好。早餐十分豐富,有多樣的選擇。酒店左邊超市spar裏有好喝的白啤酒Pittinger Hefeweissbier,0,79 歐元一罐(0,50升),用上酒店提供的L'occitane沐浴露泡澡,喝着啤酒一解疲倦。走10分鐘路距離酒店900米有一家 `´新上海飯店 `` (Novi Šanghai)可享用非常正宗的中餐,價格便宜. 另外酒店與機場有SHUTTLE BUS來回接送,22歐元一個人。 Een oud hotel in het stadscentrum, maar de kamers zijn heel netjes, het beddengoed is schoon en het personeel is vriendelijk. Het ontbijt is zeer uitgebreid en heeft een verscheidenheid aan keuzes. Er is een heerlijk witbier Pittinger Hefeweissbier in de supermarkt-spar aan de linkerkant van het hotel, 0,79 euro per blikje (0,50 liter), een bad nemen met de L'occitane douchegel die door het hotel wordt verstrekt en drinken bier om vermoeidheid te verlichten. Op 10 minuten lopen van het hotel en op 900 meter afstand van het hotel, is er een `´New Shanghai Restaurant`` (Novi Šanghai) waar u kunt genieten van zeer authentiek Chinees eten tegen een goedkope prijs. Daarnaast is er een SHUTTLE BUS retourtransfer tussen het hotel en de luchthaven, 22 euro per persoon.

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