古典皇宮溫泉飯店(Antiq Palace - Historic Hotels of Europe)

We wish we had paid more attention to the reviews before booking the Antiq Palace. Our room wasn't made up and the tea/coffee station was not replenished before we took the room on. Reception told us that due to a bit of a panic by the cleaning company over covid, rooms were only serviced at the specific request of the guest! We were not told this and anyway, are covid restrictions not a thing of the past? The silicone around the bath showed signs of mould as did the grout in the tiles in the shower. The toilet bowl looked like it had not been cleaned. There was no soap in the dispensers. Staff eventually left bars of hand soap and tiny bottles of shower gel. The tap dripped, as did the bidet. The plug in the sink doesn't stay in place had we wanted to fill the sink. The shower head in the main shower was pretty useless. Blinds on the window were broken or didn't work properly. There was 3 hangers in the wardrobe. There was a huge TV on a sideboard - the screen had a distracting crackly fault line right across the screen. Having said all of this, the staff at reception were very nice and very helpful.

Bon rapport qualité prix, nous avons eu la chambre en Rez de chaussée qui était grande et rénovée mais sombre, et équipée d’un sanibroyeur . Il y avait des travaux le matin vers 9h mais le bruit commençait plus tôt! Le personnel a été sympa et à l’écoute de ces sujets.

Perfettamente in centro palazzo storico bagni vecchiotti da rifare però non indispensabile mentre le posizione ottima

Enormous rooms, extremely comfortable beds and warm comfy duvet. Hot strong shower- new towels a bit challenging to get dry with but not a significant problem. Amazing central location and friendly, helpful staff. Our second visit.

Room still bad wine bottle from previous occupant and also cleaning material from the cleaners in it when I checked in.

I see on TripAdvisor that this hotel is now closed until April. I hope it is closed for renovations. It is very tired and threadbare. My towels literally had holes in them. It was not particularly clean (cobwebs in chandelier, spare pillow in closet was too filthy to use). Since I was traveling from the US I didn't bring a lot of liquids with me, assuming there would be body lotion in the room. No. The breakfast was very sp****. The people, however, were very nice. And when I asked for something they immediately provided it. The location is fantastic, so I hope that they renovate!