Nazuna京都御所旅館的評論

住宿方回覆: この度はご宿泊いただき、またご感想をお寄せいただきありがとうございます。当館の温泉は客室内や共用の温泉施設は宿泊料金に含まれておりますが、蔵風呂のご利用にはお一人様3,000円の追加料金を頂戴しております。また、掲載写真につきまして、トップの写真は「柏餅」というお部屋のものです。当館には7つの個性豊かな客室がございますので、次回ご利用の際はぜひ「柏餅」をご指定くださいませ。今後も、お客様に料金以上の価値を感じていただけるよう、サービスの向上に努めてまいります。またのご来館を心よりお待ちしております。

住宿方回覆: Thank you very much for your stay and your valuable feedback.We apologize for not being able to meet your expectations regarding the location and facilities.We are located in a residential area, so we would appreciate it if you could look out for the curtain with the name "Nazuna" on it.We are currently reviewing our facilities and equipment one by one to make them even better.We are currently reviewing our facilities and equipment to ensure that we can provide you with the best.We will continue to make every effort to improve the quality of our facilities and equipment.Thank you very much for your valuable feedback.Nazuna Kyoto GoshoFront staff

住宿方回覆: Thank you very much for staying with us on this special occasion and for your valuable feedback. We apologize for the many inconveniences caused by the facilities.We will review every aspect of the wooden townhouse to ensure everyone's comfort while making the most of it. We will also make every effort to educate our staff so that they can make full use of all the facilities and equipment.We will make every effort to improve the hotel by taking your kind words into consideration.Thank you very much for your valuable feedback.Nazuna Kyoto GoshoFront staff

住宿方回覆: Thank you so much for staying with us and sharing such a wonderful comment and review on our hotel.We are delighted to have you as our guests.We are delighted that you have praised our hotel's location, which is close to the Gosho and other famous places of interest, as well as taverns and restaurants.If you have a chance to visit Kyoto again, we would appreciate it if you could use Nazuna Kyoto Gosho once again as a destination and place to relax.Nazuna Kyoto Gosho

住宿方回覆: Thank you for choosing our hotel and for your review.We are delighted that you liked our breakfast served in our recommended Irori kitchen.If you have a chance to visit Kyoto again, we would appreciate it if you could use Nazuna once again as a destination and place to relax.Nazuna Kyoto Gosho

住宿方回覆: Thank you for your stay and your valuable feedback.We are glad to hear that you liked our service and the welcome gift.However, we are very sorry for the discomfort you experienced with the air conditioning.We are very sorry for the discomfort you experienced with the air conditioning. We will share this information with our staff as soon as possible so that we can better check the operation and noise of the air conditioner.We will take your kind words to heart and strive to improve our facility management from now on.Thank you very much for your valuable feedback. Nazuna Kyoto GoshoFront staff

住宿方回覆: Thank you so much for staying with us and sharing such a wonderful comment and review on our hotel.We are delighted to have you as our guests and hear that you were staisfied with our room and breakfast through your stay in Nazuna.A stroll away from the Kyoto Imperial Palace, Nazuna Kyoto Gosho is a 7 room “Wagashi” (traditional Japanese confections) themed luxury Ryokan spanning across two, large scale “Kyomachiya” (traditional Kyoto-style townhouse). Each room is designed differently with their very own Wagashi theme. Every room has a different design, so if you change rooms, you can enjoy a different stay.Our mission is not only to provide a comfortable stay, but also to provide our guests with an unforgettable and special experience through interaction with our staff.It would be a great honor if we could have offerred you such an experience this time.If you have a chance to visit Kyoto again, we would appreciate it if you could use Nazuna once again as a destination and place to relax.Sincerely yoursNazuna Kyoto Gosho

住宿方回覆: Thank you so much for staying with us and sharing such a wonderful comment and review on our hotel.We are delighted to have you as our guests.And, we are happy to hear that you enjoyed our hotel as well.If you have a chance to visit Kyoto again, we would appreciate it if you could use Nazuna once again as a destination and place to relax.Sincerely yours,Nazuna Kyoto GoshoReception staff

住宿方回覆: Thank you for your wonderful review.We are glad you enjoyed our historic building.Thank you also for your compliments on the service of our reception staff.There are many places of interest in Kyoto in different seasons, so please come and visit us again!Nazuna Kyoto Gosho

住宿方回覆: Thank you so much for staying with us and sharing such a wonderful comment and review on our hotel.We are delighted to have you as our guests and hear that you were staisfied with our service through your stay in NazunaOur mission is not only to provide a comfortable stay, but also to provide our guests with an unforgettable and special experience through interaction with our staff.It would be a great honor if we could have offerred you such an experience this time.If you have a chance to visit Kyoto again, we would appreciate it if you could use Nazuna once again as a destination and place to relax.Sincerely yoursNazuna Kyoto GoshoReception staff

住宿方回覆: Dear Dutch TravelerThank you so much for staying with us and sharing such a wonderful comment and review on our hotel.We are delighted to have you as our guests and hear that you were staisfied with our room, berakfast and staff through your stay in Nazuna.Our mission is not only to provide a comfortable stay, but also to provide our guests with an unforgettable and special experience through interaction with our staff.It would be a great honor if we could have offerred you such an experience this time.We renovated the Kyomachiya which was used as a lumber shop at that time.You can enjoy Japanese old style house. Also when we offer breakfast, we cook everything by Irori.Irori is a traditional Japanese style of cooking around a sunken hearth.The seasonable vegetable and main dish that grilled with charcoal is so delicious.If you have a chance to visit Kyoto again, we would appreciate it if you could use Nazuna once again as a destination and place to relax.Sincerely yoursNazuna Kyoto GoshoReception staff Akiko

住宿方回覆: Thank you for choosing Nazuna Kyoto Gosho. Thank you also for your wonderful review.We are very pleased that you liked our services.We look forward to welcoming you back again.Nazuna Kyoto Gosho

住宿方回覆: Thank you for staying at our hotel and for your review.We are glad that you liked our staff and the many services we offer.We hope you will stay with us again when you come to Kyoto.Nazuna Kyoto Gosho

住宿方回覆: Thank you so much for staying with us and sharing such a wonderful comment and review on our hotel.We are delighted to have you as our guests.As for the drawback you mentioned, we are sorry for your inconvenience.We will review our services and facilities from various angles and will make every effort to deliver satisfaction beyond price.Thank you very much.If you have a chance to visit Kyoto again, we would appreciate it if you could use Nazuna once again as a destination and place to relax.Sincerely yoursNazuna Kyoto Gosho