對於想要捕捉坎帕拉城市風采的旅客來說,坎培拉塞雷娜飯店是一個理想的選擇。通過公路交通到達恩德培國際機場大約34km遠。著名的景點Independence Monument、Waterfall Cruises - Murchison Falls和Kidepo Valley National Park均可步行很短距離到達。從飯店到GoExplore Safaris遊覽很方便,Umoja和Destreet Art Gallery也均在附近。客房內的所有設施都是經過精心的考慮和安排,包括熨衣設備、房內保險箱和空調,滿足您入住需求的同時又能增添家的溫馨感。服務人員會提前為您準備好瓶裝水,以滿足您的飲水需求。除此之外,配備有拖鞋、24小時熱水和浴缸的浴室是您消除一天疲勞的好地方。酒吧給旅客提供了一個舒適的環境,可供休憩。旅客想要在自己的房間邊聽音樂邊享受美食,只需呼叫送餐服務。飯店種類繁多的休閒設施能為每一位下榻於此的您創造多元化的休閒空間,這其中包括按摩室和室外泳池。飯店配備有會議廳和商務中心,可供旅客使用。如果時間充裕,旅客可以在禮品廊給好友挑選精緻的禮物。
對於選擇飛機出行的旅客恩德培國際機場是最近的選擇,距離大約35km。旅客們會發現Waterfall Cruises - Murchison Falls、Bulago Island和Uganda National Museum距離飯店都不遠。飯店佔盡地理之宜,StarMount Safaris、GoExplore Safaris和KYEMPAPU離此都很近。客房內的所有設施都是經過精心的考慮和安排,包括房內保險箱和空調,滿足您入住需求的同時又能增添家的溫馨感。倘若您在忙碌的一天後想在自己的客房內放鬆,提供吹風機的客房浴室是不錯的選擇。飯店提供的健身室對於那些想要健身的旅客來說是一個好去處。飯店的會議廳和商務中心將熱情的服務與專業的素質完美地結合在一起。飯店設有24小時櫃檯諮詢服務,為下榻至此的您提供最貼心的行程安排。
訪訪客用戶2023.06.04
There were many other hotels we could have chosen to stay in Kampala but having had such a great experience 4 months ago, we decided to return to the Protea Hotel by Marriott in Kampala. Joan and Charlotte were very good at checking us in quickly. Thank you so much as we were very tired having travelled nearly 20 hours by plane! Maurice, Noah and Rehema were excellent with their customer service by ensuring my mother and I had everything needed for a nice evening. Our room did not have a mini fridge so Maurice suggested he will go and check for a spare one. Maurice brought us one, given the fact that the hotel was almost full. Noah, thank you for all your help in making the tasks I needed completing easier and quick. Maurice, Noah and Rehema thank you for your great hospitality. You were all so kind. Jasper, Sampson and Issac looked after us when we were having diner in our room and made sure we had what we needed by being so quick with their service. They had to run to the kitchen back and forth and were very efficient although they were all very busy that night. In the morning, the breakfast buffet was great with a big variety of food choices. The chef on the night duty made some Poha upon our request, thank you for doing that for us. The Poha was delicious and so were the Indian pakoras. Chef Godfrey made beautiful omelettes as we wanted and went beyond his time to fulfil my mother's need with the chillies. Derrick made us teas the way we liked and the teas were perfect. Cissy and Aisha thank you for your kindness and service. Sharon it was lovely to see you and wish you all the best. The buffet was a mixture of continental and cooked breakfast with a couple of ”chef's speciality of the day” which were delicious! Well worth the money. Samuel, thank you for your speedy checkout and your advice. Thank you all again for your kindness and making another stay wonderful. We will miss you all but promise to return again in the near future. Each one of you have contributed to another great stay and made it even more special, you were all very friendly, courteous and very accommodating. The quality of each of you was very impressive. With regards to the hotel, it was great to see some improvements to the room. The bed was very comfortable it felt like sleeping on a cloud :) The room was very clean, spacious and the new decor was superb. However the shower gel needs to be changed back to the old style one as the new gel is so runny like water and not soapy at all! Also, the WiFi was a bit slow this time and got cut a few times. Still giving 5 out of 5 stars as each member of the staff were amazing and professional with their duties. Can not wait to see the refurbished version of the hotel in months to come :)
TTwinamatsiko JVery conformable and amazing among the hotels i know in Uganda, I do appreciate the work of Kabira County Club, I request all my friends to visit Kabira County club for better meals and care as well if you happen to be in Kampala, its so nice as am telling here
訪訪客Best restaurant in Uganda. But my word! Bring your ear plugs. The hotel is located perfectly in the city and hidden away from the noise and traffic. They just happen to host 10 events on the same day that go until 11pm in the evening and they are loud. I’m saying that. The staff is sweet and accommodating and remembered us by name. The rooms were decent. However the food was superb. That lemon coriander soup was a highlight of my whole trip for me. Stunning stunning stunning. The hotel itself is well maintained and pretty. What was super special was the fact that we had to leave the hotel at 5:30 and would only be back at 6pm that evening. They made us a snack bag so that we wouldn’t get hungry during the day. That was lovely. Thank you.
SSapphirekoWe booked a one bedroom apartment. It was agreed in writing by email. On arrival on the agreed date we were told there were no one bedroom apartments available until the next day. So we were given a studio for the night. It was agreed there was no charge for that first night. The next day we went into a one bedroom apartment. It was reasonably OK but nothing in the kitchen actually worked. The cooker didn’t work. A cupboard door fell off. The oven didn’t work and so on. We were given a two ring gas hob as a temporary solution but it took up what little available space we had on the worktop. Despite being promised the cooker would be sorted the next day we were stuck with the “temporary” solution till we left. 13 days before our month was up, we asked to move to a two bedroom apartment. Staff were happy to arrange that but I was asked to pay $700 for the upgrade. I pointed out that $700 was the difference between a one bedroom and two bedroom apartment for the whole month. Surely as there were only 13 days left in our stay it would be fairer to pay, say, $350, instead of a full month’s difference of $700. This was out of the question, apparently. So, I told them we would leave at the end of the month instead of extending it to two months. We picked a two bedroom apartment with a washing machine. Big mistake. Not only did the washing machine not work but neither did both ovens nor the toaster etc. the “washing machine specialist” who came round was a 16 year old girl armed with just a screwdriver. She confirmed the washing machine was faulty - something we already knew. Next day two men came round to fix it. When we got back there was a note to say it had all been sorted. It hadn’t. It was still broken. So we complained again. The following morning, SEVEN people turned up with another washing machine. This one worked but, unfortunately the entire control panel was in Chinese with no English at all. The fridges in our original apartment and this later one had touch screen control panels but they were entirely in Chinese. I discovered they were also counterfeit LG fridges but that’s another story. We were given the temporary gas rings we had in the last apartment as the hobs didn’t work here either. So, when our month was up they were very surprised we were leaving. “What about your second month?” I was asked. Hmmm I thought I’d made it quite clear we weren’t staying when charged $700 for 13 days’ upgrade. So, nice location. But, we won’t be back any time soon.