Pros:
-This hotel has nice room, clean and neat
-The shower was really good with high pressure
-The garden is the room is just beautiful and nice to walk in (attached images)
Cons:
-GYM is old and not maintained well, however does the job
- Pastries at breakfast is not up to Sheraton standard
翻譯
訪客用戶
標準特大床房
入住於 2025 年 8 月
商務出差
3 則評論
6.5/10
發布於 2025 年 9 月 13 日
Ms Hope is very helpful and friendly, she makes me feel welcome. Overall the amenities is huge gap toward modernity. Carpet need to overhaul and bathrooms is equivalent to 3-star hotel.
翻譯
Pidoskiy
標準特大床房
入住於 2025 年 8 月
商務出差
44 則評論
8.5/10
很好
發布於 2025 年 9 月 13 日
I truly enjoyed my stay at this hotel. The staff were very kind and helpful, and they handled everything with great professionalism. Special thanks to Ms. Hope for making our trip and stay such a pleasant experience. We will definitely return.
住宿方回覆: Dear our esteemed Guest,Thank you choosing Sheraton Kampala Hotel and for taking time to rate your stay. We are delighted to hear of the positive appreciation of the cleanliness and good staff. Guest satisfaction is our top priority, and we are glad we achieved this with you hence the higher chances of recommending us to your friends. We look forward to hosting you and your friends very soon, ensuring excellent stay once again. Best Regards. Reservations Team