If there were another Hilton’s in Johannesburg, that is where I’d be staying. But there is no other option for a loyal Hilton guy like me, so I spent 10 nights at the Hilton Sandton. I will readily admit that from day-to-day, the staff and the facilities were absolutely wonderful. Staff were friendly and accommodating, the Executive Lounge was very well serviced, the restaurant was excellent, the hotel grounds superb, the Business Centre efficient. I had pre-arranged airport pickup and daily business rides through the hotel and our driver MORGAN proved himself many times over to be reliable and flexible thoughout my stay. However, both the checkin and checkout process with the Front Desk were distasteful, disturbed my entire stay, and made me wish I was somewhere else. I had reserved and prepaid for a King room; as a long time Diamond member, I naturally expected some sort of upgrade, especially since I was staying for 10 nights. After 18 hours of flights, and a further 24 hours of layover, all I wanted to do was sleep. I had checked in online and knew my room assignment. At the Front Desk, I handed over my American Express Hilton card, and passports for my wife and I to HOWARD (“an experienced Front Office team member” according to hotel General Manager JOHN MCAREE). At first, HOWARD could not find my reservation and, next, once found thought it had been cancelled and, next, thought the reservation was in my wife’s name (it was not), and finally when he found the reservation, took a copy of my wife’s passport (but not my own for some unknown reason). I then had the temerity to ask if there any possibility of an upgrade. “Oh no no no” said Howard. “Why not” I asked. “Because you checked in online. Once the room is assigned, there is no changing it” said HOWARD. I knew from experience this was rubbish and not in compliance with Hilton policy or procedures. Indeed, when I checkedin online, the Hilton website said that an upgrade would be made available if possible. So I gently persisted in my questioning, and Howard gently insisted that no upgrade was possible since I had checked in online. I believe it was only when I asked for the business card of the General Manager that HOWARD checked with a colleague and, indeed, an upgrade was magically offered. It was the lowest level of upgrade possible, but something is better than nothing. I thanked him for the upgrade, and again asked for the GM’s business card. They had none. Indeed, they wrote down his name for me (three times with three different spellings) but did not know his phone # or email address. (I later googled him and got both). Perhaps due to this little interaction, HOWARD forgot to tell me about the Business Centre, the gift shop, the free shuttle to the local mall, hotel restaurant hours, the WIFI code, the hotel spa, or any of the other hotel services. He did mention the Executive Lounge several times in a tone approaching reverence. Never in my 20 years of experience with Hilton
I am a fairly frequent business traveller and stay in many hotels- most I don’t review as they just don’t stand out! This one however, I had to review!! I arrived a little earlier than check in and was greeted by Itumelemg on reception who was very helpful! My room was on the 18th floor and really lovely and well appointed! I was even treated to an AMAZING biltong platter - thank you!! 😊 Room amenities were great (nespresso coffee and Charlotte Rhys products!) I then had a few meetings close to the hotel (within 5km) and was offered a complimentary transfer and pick up by their drivers. Siphwe really looked after me and was a great ambassador for the hotel. The hotel itself is very well managed but what sets them above their comp set is the team who represent the hotel! Well done to everyone for exceptional service! A fantastic visit- I’ll certainly be back!
若想要遊覽蘭德堡,小森林旅館將會是一個不錯的的住宿之選。包括Jozi Real Food Market、Adventure Anywhere和Jan van Riebeeck Park都在短距離內,入住飯店的旅客在該地區遊覽會很方便。飯店鄰近多個熱門旅遊景點,包括約翰內斯堡植物園、露絲班克和The Linden Market,旅客可以將行程安排的更加緊湊。所有極具特色的客房都配備有熨衣設備和房內保險箱,讓您感受到更加貼心細緻的入住體驗。電熱水壺可供使用,便捷的客房設施定能讓您倍感舒適。浴室內提供吹風機,讓您感受到賓至如歸的享受。旅客可以在閒暇時間去飯店的休閒區,提升健康幸福感。外國旅客可以通過多國語言工作人員瞭解當地風土人情的相關訊息。
若想要遊覽蘭德堡,伯爾克萊之家飯店將會是一個不錯的的住宿之選。旅客們會發現Chirp Parties、Touch Of Genius Gallery和The Barnyard Theatre Cresta距離飯店都不遠。飯店佔盡地理之宜,Barbus Haven Fly Fishing、Sandton Aquatic和Delta Park, Johannesburg離此都很近。所有極具特色的客房都配備有空調和衣櫃/衣櫥,讓您感受到更加貼心細緻的入住體驗。電熱水壺可供使用,便捷的客房設施定能讓您倍感舒適。浴室內提供吹風機,讓您感受到賓至如歸的享受。大廳吧旨在為旅客和您的朋友提供一處消遣的場所。如果旅客想在自己的房間舒適的用餐,飯店可提供客房服務。除此之外,我們還為您精心蒐集了周邊的餐飲訊息,La Mama Restaurant(披薩)、Portobello(咖啡店)和Lbv(西餐)期待著您的光顧。優美的環境,再搭配上細緻周到的服務,飯店的休閒區定能滿足您的品質需求。多國語言工作人員的服務,將為您消除在異國的語言障礙。
HHlumela S2024.08.29
I had an event at the venue, the staff was very organized and friendly throughout the planning. The place is very clean and quiet. They are very accommodating. The food was the best!! I highly recommend this venue and would use it again Hlumela
I cannot recommend Agterplaas highly enough. Our room was cool and comfortable with antique furniture and accoutrements a stylish touch. Elroy and Annemie are such gracious hosts, and incredible cooks too! (Filet on the braai for dinner with chili-chocolate sauce, then fresh vetkoek, bacon and eggs for breakfast – what a treat!) The dining room was our favourite place to hang out at the guesthouse, where stories of its twenty-five year history could be heard over malva pudding and glasses of wine. Sitting on the balcony that overlooks the koppies in the late afternoon winter sun was an added pleasure. Can't wait to return!
I stayed I the holiday inn Johannesburg for about 5 weeks for business, the rooms were comfortable and quiet considering the amount of air traffic overhead , the rooms were clean and well kept , the staff were great , and breakfast was varied and good selection , the hotel is kept secure by the gate staff . Special thanks to the bar staff who tried their best to keep the bar stocked for 8 people sitting drinking by the pool most days ( Linda and William can’t remember the other names ) but they all done a great job Would certainly return again on next visit well done guys and girls
CCN.TorlageI had the most incredible stay at The Ashford Guesthouse. All my needs were taken care of by the professional staff and owner, Megan really attends to all guests needs to ensure a pleasant stay. The aesthetics of the guesthouse gave me a sense of homely comfort like I was visiting my grandparents. And with delicious breakfasts each morning that catered to my vegan lifestyle, I was pleasantly surprised by the lovely spread they provided. The location is also very convenient with Rosebank mall and the zone and the Rosebank market within a 10 minute walking distance. I truly enjoyed my time here and look forward to a future visit.
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We absolutely loved our stay at Melville Guesthouse. The guesthouse is well located in a safe area within walking distance from restaurants and shops. Prisca, the hotel manager, is wonderful and makes you feel welcome and at home. would definitely recommended the place to anyone looking for a good quality/price accommodation.
訪訪客Stayed here numerous times on business and the experience has always been positive Tip is to ask for a room away from the pool deck to avoid the corporate parties from those renting the boardrooms for conferences Otherwise very good, book with confidence
Excellent hôtel bien équipé et très cosy , buffet et piscines parfaites mais un vrai problème de management et de service avec des employés désagréables, c'est bien dommage. Il faut préciser le fonctionnement de l'hôtel afin d'éviter les malentendus.
VVIMBAYI GWATAThe hotel was very convenient and the staff especially Eunice , was exceptional she made sure when we went for breakfast all was in order and in time
The room was great considering I would need it only at night as I was busy with the mall
I will definitely be back again !