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為您推薦約翰內斯堡的飯店

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5星級

桑頓希爾頓飯店
4.5/553 評價

桑頓希爾頓飯店

桑頓|距離Pan Africa Shopping Centre.2.89km

最新預訂:8小時前

If there were another Hilton’s in Johannesburg, that is where I’d be staying. But there is no other option for a loyal Hilton guy like me, so I spent 10 nights at the Hilton Sandton. I will readily admit that from day-to-day, the staff and the facilities were absolutely wonderful. Staff were friendly and accommodating, the Executive Lounge was very well serviced, the restaurant was excellent, the hotel grounds superb, the Business Centre efficient. I had pre-arranged airport pickup and daily business rides through the hotel and our driver MORGAN proved himself many times over to be reliable and flexible thoughout my stay. However, both the checkin and checkout process with the Front Desk were distasteful, disturbed my entire stay, and made me wish I was somewhere else. I had reserved and prepaid for a King room; as a long time Diamond member, I naturally expected some sort of upgrade, especially since I was staying for 10 nights. After 18 hours of flights, and a further 24 hours of layover, all I wanted to do was sleep. I had checked in online and knew my room assignment. At the Front Desk, I handed over my American Express Hilton card, and passports for my wife and I to HOWARD (“an experienced Front Office team member” according to hotel General Manager JOHN MCAREE). At first, HOWARD could not find my reservation and, next, once found thought it had been cancelled and, next, thought the reservation was in my wife’s name (it was not), and finally when he found the reservation, took a copy of my wife’s passport (but not my own for some unknown reason). I then had the temerity to ask if there any possibility of an upgrade. “Oh no no no” said Howard. “Why not” I asked. “Because you checked in online. Once the room is assigned, there is no changing it” said HOWARD. I knew from experience this was rubbish and not in compliance with Hilton policy or procedures. Indeed, when I checkedin online, the Hilton website said that an upgrade would be made available if possible. So I gently persisted in my questioning, and Howard gently insisted that no upgrade was possible since I had checked in online. I believe it was only when I asked for the business card of the General Manager that HOWARD checked with a colleague and, indeed, an upgrade was magically offered. It was the lowest level of upgrade possible, but something is better than nothing. I thanked him for the upgrade, and again asked for the GM’s business card. They had none. Indeed, they wrote down his name for me (three times with three different spellings) but did not know his phone # or email address. (I later googled him and got both). Perhaps due to this little interaction, HOWARD forgot to tell me about the Business Centre, the gift shop, the free shuttle to the local mall, hotel restaurant hours, the WIFI code, the hotel spa, or any of the other hotel services. He did mention the Executive Lounge several times in a tone approaching reverence. Never in my 20 years of experience with Hilton

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瀏覽用戶對約翰內斯堡飯店的評價

正在尋找Pan Africa Shopping Centre.附近的飯店嗎?比較房價及評論,找到自己的理想住宿。
桑頓時代廣場服務公寓
3.8/59 評價
不喜歡:我真心覺得Bookings.Com上貼的圖片完全是對走進去的曲解,我們走進了一個看上去空蕩蕩的公寓。確切地說,休息區看起來就像我們的傢俱被收回了,或者我們成了新房客,等待傢俱的送到。它看起來冷冷的,不受歡迎。另一方面圖片顯示的是一間傢俱齊全的公寓,裏面有地毯和休息室中間的桌子,90%的電視頻道都出錯48-32,沒有問題的播放頻道都是兒童頻道。顯然,這個地區有信號問題。餐具和陶器是一個笑話,1個吃叉,1個勺子,2個牛排叉,2個茶匙,3把黃油刀,沒有麪包刀或切碎刀。4個鍋,只有2個鍋有蓋。只有一盤小菜, 另一盤沒有蓋子.入住的時候,我們不得不支付R200的損壞費,我們意識到,但是,沒有人送我們到房間檢查,儘管我們到房間時已經支付了損壞費.....,壺蓋破了,島上櫃門破了...住宿地在格雷斯頓大道上,是一條熱鬧的街道,所以很明顯,沒有靜夜,所以如果希望白天或晚上安靜一點,這裏不會是適合你的地方。我們入住的當天晚上,我們想取消預訂並預訂其他地方。不幸的是,當我們去接待處時,接待處關閉了,我們無法得到幫助。對於位於桑頓的一個地方,我抱有很高的期望,他們絕對沒有達到。
The Catalyst Apartment Hotel by Newmark
4.6/553 評價
設施:2021年裝修的,設施很新,配套也很齊全 衛生:衛生很乾凈,連廊打掃的很到位 環境:酒店比較獨立,很安靜,安全措施也不錯 服務:還行
公園首都飯店
4.2/550 評價
Very nice hotel with comfortable and convenient flats with balcony but unfortunately the standard rooms are small and not enough space in their bathroom to put personal toileteries Some of the employees using their personal phone too much in front of customers I would like to congratulate the restaurant manager SERGIO who is always full of good energy. The housekeeper RACHEL is such a sweet lady with a very nice smile and last but not least, the very professional guest relation representative ZANO who definitely made my stay more enjoyable.
桑頓道路小屋
4.1/535 評價
作爲納米比亞的客人,我最近在Road Lodge住了三個晚上,我想與同行的旅客分享我的經驗。總的來說,酒店提供美麗的美學,並有一個友好和樂於助人的員工,這對我的住宿做出了積極的貢獻。然而,我必須解決對控制房內噪音的重大關切。抵達後,酒店優雅的設計和工作人員的熱烈歡迎給我留下了深刻的印象。在我逗留期間,員工都很細心,願意協助任何請求或詢問,使我與他們的互動愉快。遺憾的是,我在住宿期間遇到了噪音干擾問題,這極大地影響了我休息和放鬆的能力。由於其他客人造成的噪音,經歷了一個不眠之夜,我表達了我的擔憂,要求取消和退款。酒店通過將我轉移到另一個房間,提供了替代解決方案。然而,新房間的經驗更糟,因爲噪音水平持續存在,並進一步擾亂了我的睡眠。作爲客人,我認爲酒店保持有利於休息和寧靜的環境至關重要,特別是在夜間。雖然酒店的工作人員對我的擔憂有反應,但噪音問題沒有得到有效解決,最終導致不愉快的體驗。我真誠希望管理層及時解決噪音控制問題。我相信,通過優先考慮所有客人的和平享受,酒店可以提供真正非凡的體驗。我建議酒店管理層立即採取措施解決這個問題,以確保所有客人都能享受到舒適安逸的體驗
南方凱瑟琳大街飯店
4.1/516 評價
我和他們一起體驗很棒。免費班車服務到桑頓市,他們對講機反應迅速。每個地方都很乾淨,他們的工作人員都那麼禮貌,友好和稱職。我會對所有💯評分。他們打破了我的期望,讓我在南非的假期體驗如此無壓力和有趣。我將在12月回去。
凱瑟琳 84 號飯店
4.5/571 評價
好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好

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