住宿方回覆: Dear Ms. Natalia,Thank you so much for your wonderful feedback and perfect rating! We’re delighted to know you enjoyed your stay — from the warm service and clean, comfortable room to our convenient location near public transport. Your kind words truly motivate our team, and we hope to welcome you back to Silverland Min on your next visit to Ho Chi Minh City!Warm regards,Bui Le Ngoc HaOperation Manager
住宿方回覆: 親愛的客人,非常感謝您詳盡周到的評價。我們很高興得知您入住四晚愉快,房間寬敞明亮,並且對我們便利的地理位置和周到的服務表示滿意。我們也非常重視您對浴室地板的回饋-我們的團隊會認真考慮,進一步提升客人的舒適度和安全性。我們真誠地希望很快能再次歡迎您的光臨。此致,敬禮!營運經理 Bui Le Ngoc Ha
住宿方回覆: Dear Kelly6780,Thank you very much for taking the time to share your experience. We’re glad to know that you appreciated our central location and overall value for money. We sincerely apologize for the inconvenience caused during your stay — our team will review possible improvements to enhance guest comfort.We appreciate your feedback and hope to welcome you back with an even better experience next time.Warm regards,Bui Le Ngoc HaOperation Manager
住宿方回覆: Dear Rufeng,Thank you very much for taking the time to share your review.We are glad that you enjoyed our convenient location, the service from our staff, and the breakfast taste. Your comment about breakfast variety is well noted and has been shared with the team for future improvements.It would be our pleasure to welcome you back to Silverland Min on your next visit to Saigon.Warm regards,Bui Le Ngoc HaOperation Manager
yiiingxue
家庭套房 禁菸
入住於 2025 年 8 月
好友出遊
4 則評論
10/10
超棒
發布於 2025 年 9 月 19 日
What a wonderful hotel in Ho Chi Minh! Everything was perfect, recommended!
翻譯
住宿方回覆: Dear Yiiingxue,Thank you for your wonderful feedback and for recommending our hotel. We are truly delighted to know that you had such a great experience with us. Your kind words mean a lot to our team and motivate us to continue delivering the best service possible.We look forward to welcoming you back to Silverland Min on your next visit to Ho Chi Minh City.Warm regards,Bui Le Ngoc HaOperation Manager
住宿方回覆: Dear Valued Guest,We’re glad to hear that you enjoyed the hotel’s location, facilities, and cleanliness. Your kind words about the breakfast and in-room amenities are truly appreciated.It was a pleasure to have you with us, and we’re grateful for your feedback. We look forward to welcoming you back for another comfortable and pleasant stay.Best regards,Bui Le Ngoc HaOperation Manager
Dominic_china
甄選豪華房 禁菸
入住於 2025 年 3 月
夫妻/情侶出遊
9 則評論
9.5/10
極佳
發布於 2025 年 4 月 6 日
Silverland Min Hotel 是一家規模雖小但乾淨且維護良好的飯店,位於胡志明市的高檔地區。服務很好,早餐很美味——絕對是亮點!從這裡可以輕鬆到達所有主要景點。
辦理入住時出現了一點小問題——沒有立即找到我的預訂,但經過一番溝通後,問題得到了解決(幸運的是,酒店沒有超額預訂)。
房間很舒適,儘管「視野」非常有限,而且晚上外面的空調聲音很大。經過長時間的探索後,這已經是可以忍受的了,但耳塞(酒店提供)可能會對淺睡者有所幫助。
總的來說,這是一次愉快的住宿,服務和位置都很棒——只是不要期待美麗的景色或夜晚的絕對安靜!
原文以 Google 翻譯
住宿方回覆: 親愛的多米尼克,我們很高興聽到您喜歡我們酒店的整潔、優質的服務和早餐——這對我們的許多客人來說一直都是亮點!感謝您在辦理入住手續期間的耐心等待。我們將繼續致力於提高我們設施的舒適度,以便您未來的住宿。很高興您能與我們在一起,我們希望在下次造訪胡志明市時再次歡迎您。此致,Bui Le Ngoc Ha 營運經理
Ching Ing
甄選豪華房 禁菸
入住於 2025 年 4 月
夫妻/情侶出遊
4 則評論
8.5/10
很好
發布於 2025 年 5 月 28 日
飯店位置優越,交通便利。清潔空間也很寬敞。工作人員名叫 Brian,彬彬有禮、親切友好,樂於助人。
原文以 Google 翻譯
住宿方回覆: 親愛的客人,非常感謝您友善的評價以及對Brian努力的認可。您的回饋對我們團隊來說是莫大的鼓勵。我們真誠地希望很快再次歡迎您入住,享受愉快的住宿體驗。此致,營運經理Bui Le Ngoc Ha
住宿方回覆: Dear Ms. Angie,Thank you very much for your kind review and for choosing to stay with us.We're truly happy to know that our location and convenience left a great impression on your trip to Vietnam. Your photos look amazing too!We hope to welcome you back again on your next visit.Warm regards,Bui Le Ngoc HaOperation Manager
訪客用戶
家庭套房 禁菸
入住於 2025 年 5 月
家庭出遊
1 則評論
8.5/10
很好
發布於 2025 年 6 月 15 日
一開始預訂確認有點麻煩,但經理很快就來解決了。早餐很棒,菜單選擇齊全。
原文以 Google 翻譯
住宿方回覆: 尊敬的Suong女士,感謝您與我們分享您的回饋。對於您預訂確認過程中最初遇到的不便,我們深感抱歉。此外,我們很高興您喜歡我們的早餐及其豐富的菜單選擇。我們非常感謝您的理解,並希望很快能再次歡迎您光臨Silverland Min Hotel,享受更美好的體驗。此致,Bui Le Ngoc Ha 營運經理
住宿方回覆: Dear valued guest,We are delighted to hear that you had a pleasant stay experience with us. We would like to express our sincere thanks for your positive feedback and wish you a nice day ahead.Warm regards,Tran Phu AnOperation Manager
住宿方回覆: Dear Valued Guest,Thank you for taking the time to share your feedback with us. We regret to hear that you were not fully satisfied with the room condition. We do understand that individual sensitivities may differ, and we will take your comments into account to further improve.Please rest assured that we will continue to monitor and maintain the cleanliness of all rooms with utmost care.Your feedback is valuable in helping us improve, and we look forward to welcoming you again for a more pleasant stay.Warm regards,Bui Le Ngoc HaOperation Manager