MIHN SUITES BEN THANH的評論

住宿方回覆: Thank you very much for your honest and thoughtful review! We're glad to hear you appreciated the clean and simple room, as well as our convenient location near Ben Thanh Market and other key attractions.We understand that the central location can sometimes come with a bit of city noise, and we truly appreciate your understanding.Your feedback means a lot to us, and we hope to welcome you back for another comfortable stay in the future!

住宿方回覆: 尊敬的尊貴的客人， 得知您在我們的酒店沒有獲得愉快的體驗，我們深表遺憾 - 我們的使命是提供卓越的賓客體驗，因此我們很抱歉讓您失望。 我們想確認一下，我們的飯店是服務式公寓，不是飯店，並且沒有前台。 您的回饋我們已採納，我們將努力做出相應的改進。 感謝您的回饋，祝您有美好的一天！

住宿方回覆: Dear valued guest, We are very sorry to hear that you didn't have a great experience in our property – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We would like to confirm that our property is serviced apartment, not a hotel and we don't have front desk. We have taken your feedback on board, and we will strive to make improvements accordingly.Thank you for your feedback and have a good day!

住宿方回覆: Thank you for taking the time to share your feedback.We're truly sorry to hear that your experience did not meet your expectations in some areas.Your comments about the facilities, mosquitoes, and breakfast have been noted, and we’re working to improve these aspects to serve our guests better.We appreciate your honesty, and hope we’ll have a chance to welcome you back for a more comfortable stay in the future