Que ce soit la gentillesse à l’accueil, la taille des chambres, et l’emplacement, tout était vraiment très bien. Là vue depuis le balcon était superbe. Le mobilier de la chambre est peut être un peu démodé mais l’ensemble reste excellent. Juste la rue à traverser pour se rendre à la plage. Des restaurants et des boutiques tout autour. Rapport qualité prix imbattable. À conseiller sans aucuns doute.
翻譯
住宿方回覆: Dear Thierry, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Kind Regards,
Tonio T
入住於 2025 年 2 月
家庭出遊
2.0/10
發布於 2025 年 3 月 7 日
This is a fantastic place to stay if you like living in a dump! It’s difficult to say what we will remember most about this place. Will it be the mouldy air conditioners? The gross bathrooms? The exotic smell? The damaged and dated furniture? Maybe the poor sleep from noise and insects making their way in through the jammed-open windows? Yes, I think it will be the cockroaches and other insects that will be the most memorable part of our stay. We booked three nights, but left after the first. A costly lesson, but money well spent. I note that the dome blew off this building in the recent storm. Not surprised considering how poorly our apartment was “maintained”.
翻譯
6/8
住宿方回覆: Good afternoon Tonio927, Thank you for your message, however it appears you have booked a private apartment. Do you remember the unit number? We are certainly sorry to hear that has happened to you. I am happy to pass this information to the correct agent. Please feel free to send any information directly to: moroccan.gm@breakfree.com.au Looking forward to hearing from you. Kind regards, Ricardo Torres General Manager
DayTrip06932801601
入住於 2024 年 7 月
好友出遊
2.0/10
發布於 2024 年 8 月 15 日
Don't book here very dirty. Had to use sheets to cover sofas to sit on. Dust thick everywhere not good for asthma sufferers. Bring your own toilet paper and supplies. No housekeeping. Dirty bathroom. Terrible uncomfortable beds . Rusty kettle. Only nice thing is the view.
翻譯
住宿方回覆: Dear DayTrip06932801601, Thank you for taking the time to share your feedback regarding your recent stay at BreakFree Moroccan. We sincerely apologize for the shortcomings you experienced during your visit. Your comments regarding the room condition, and no housekeeping have been noted, and we are committed to addressing these issues promptly to ensure a more seamless experience for our guests in the future. We value your input and hope to have the opportunity to welcome you back for an improved experience. Warm regards, Ricardo Torres General Manager BreakFree Moroccan
Anthony B
入住於 2024 年 10 月
家庭出遊
2.0/10
發布於 2024 年 11 月 7 日
We were woken up every morning around 7.45 to hammer drilling and Jack hammering from the unit above us. Complained to reception, they said there is private renovations going on in the building. If they had have told me before I arrived I would not have stayed here. I come on a holiday to get away from noise and stress but that’s all I got. Spoilt my holiday experience. No apologies given we always stay at Accor Hotels but never again.
翻譯
住宿方回覆: Dear V5660WVanthonyb, Thank you for taking the time to tell us about your experience at the BreakFree Moroccan Surfers Paradise. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Unfortunately, every apartment at BreakFree Moroccan is privately owned, renovations taking place is outside of our control. At BreakFree, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We would appreciate if you could provide some feedback about the condition of the apartment, the location, or the beautiful ocean views. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
住宿方回覆: Dear C3043ZYsabrinal, Thank you for choosing to stay with us here at BreakFree Moroccan, we truly appreciate the custom. We thank you for taking the time to provide valuable feedback following your recent stay with us, we are pleased you enjoyed our central location and fabulous views. I thank you for the commentary around housekeeping and maintenance, I assure you we take this seriously and will follow up with urgency. We look forward to welcoming you back to BreakFree Moroccan again in the near future. Warmest regards