AWA飯店的評論

住宿方回覆: Thank you for sharing your concerns, and I apologize for any confusion regarding the payment process. We strive to maintain transparency and security, and it’s clear we did not meet those expectations in your case.The request for your card’s expiration date and CCV was intended solely for verification purposes. However, I understand how this could be frustrating, especially for a tourist. Your safety and comfort are our top priorities, and I regret any anxiety this situation may have caused.I’m glad to hear that you found the hotel itself satisfactory. Your feedback is valuable, and we will use it to improve our communication and procedures. If you have any further questions or concerns, please feel free to reach out directly.

住宿方回覆: We’re glad to hear that you chose AWA for your stay and enjoyed the spacious room and the service from our front desk team. It's wonderful that you found the breakfast satisfying as well. We look forward to welcoming you back next time.

住宿方回覆: Thank you for your wonderful review. We're thrilled to hear that you enjoyed the spacious room and comfortable bed. It’s great to know you took advantage of the table tennis and pool ball rentals, and that our friendly staff made a positive impression. We’re glad you found our location convenient as well. We look forward to welcoming you back for another enjoyable stay.

住宿方回覆: Thank you for sharing your feedback. We're pleased to hear you enjoyed the service and the new rooms. We apologize for the lack of windows and that the breakfast didn’t meet your expectations. We'll work on ensuring the food is served hotter in the future. Your input helps us improve, and we hope to welcome you back for an even better experience.

住宿方回覆: Thank you for your review. We're glad you enjoyed our spacious lobby, convenient location, and the restaurant offerings. It's also great to hear that our front desk service made a positive impression. We look forward to welcoming you back for another enjoyable stay.