We enjoyed Guanajuato very much and the staff at the hotel were friendly. We liked the flavored waters and treats they had and the oranges our for guests. The little room was fine, quaint, but unfortunately they seem to have bug problems. We had cockroaches in our room, every day, had to kill several. Also the room smells like septic water so we had to run the air conditioner and have the windows open all day and night for the smells to waft out. Seeing as this is an expensive hotel, the highest on our trip to four cities. I mentioned this to the front desk and wrote an email to the reservations department and heard NOTHING back. Very irresponsible. Could be a nice place if they listened to feedback and paid attention. Would not stay here again.
翻譯