酒店位置在愛丁堡新城,周圍吃飯比較方便。中規中矩,屬於比較快捷酒店類型。在倫敦住了Leonardo Royal Hotel不錯,所以定了這裏,到了一看,並不是一個水平,仔細看了一下酒店名字,發現沒有Royal,是不是就是這一系列裏面稍微低端一點的,但是價錢跟倫敦那個酒店基本一樣,看了一下,愛丁堡的酒店普遍都偏貴。而且這個酒店隔音不太好。
訪訪客用戶This is a rather disappointing stay. I hope we can get a proper compensation.
1. The bathroom does not have any basic toiletries, not even hand soap. We had to go down to reception to ask and was given hand lotion and told that it works as hand soap?!?
2. Breakfast is not ready at 7am. Breakfast is supposed to serve from 7 - 10am. On first morning, breakfast spread was not complete because chef came to work late. (Photo shows what was available to guests). We had to leave to catch our day tour bus so we barely ate anything. On the next day, no breakfast was served because there was issues with gas.
3. Room cleaning was not complete. Room cleaning only made the beds and refreshed the towels. The dustbins were not emptied and the toilet papers were not replenished.