愛丁堡西區住宿飯店

我們在辦理入住手續時受到酒店工作人員的熱烈歡迎，並在酒店酒吧收到了一張生日賀卡，上麪有免費蛋糕送給我10歲的兒子，這真是一個驚喜。酒店擁有所有必要的便利設施，地理位置優越，距市中心不遠，距Haymakret火車站3分鐘路程，如果您想乘火車去愛丁堡外一日游，這將非常方便。好的咖啡館和小酒吧，周圍的餐館。

酒店位置不錯，距離市中心走路十多分鐘。 房間淡藍色色調，傢俱地毯都挺新的，乾淨整潔，雙人房備有雙人沙發，寫字桌，空間夠用。 前台客服非常熱情，熱情介紹市區路線和活動。 早餐是英式早餐，咖啡奶茶果飲都有，品種齊全。 愛丁堡的酒店房間整體比較高，這家快捷酒店的設施和它的價格，相對是比較經濟實惠的，感覺物有所值。

我選擇了這家酒店,因爲它的價格有點競爭性,而且靠近中心,我們決定帶一個帶窗戶的舒適的房間。帶窗戶的舒適房間是一種保守的說法。幸運的是,正如預期的那樣,我們在房間裏沒有花太長時間,因爲我們正在探索愛丁堡必須提供的東西,但是房間非常狹窄,令人不舒服。牀被推到牆上,有窗戶。如果你用牀,你不能打開窗戶,因爲它從牀的一半出來。我和我的夥伴發現牀墊很不舒服,我對枕頭特別抱怨,甚至有兩個,我的頭沉到牀墊上,提供了零支持。3晚上睡的相當差,非常期待進入我自己!除了牀沒有別的地方坐房間。沒有茶水或咖啡設施。你可以把行李放在牀底下,但是沒有地方可以儲存東西,所以你總是在袋子裏進出,這佔用了寶貴的房間空間。如果你不是靠近你的伴侶,你真的會呆在這裏。浴室很好,淋浴真的很好,但是浴室的習慣在客廳裏迴盪,幾乎沒有什麼隱私,第二天就變得有趣了,我們只是接受了它。我們開車去愛丁堡,所以我們把車停在離酒店15分鐘的地方,沒問題,30英鎊3天。酒店大概是15-20min步行就可以到主要景點,雖然不是很理想,但實際上並不是問題,我只知道我們可以更近一點,便宜一點。我們沒有嘗試早餐,所以不能對此做出判斷,因爲有很多咖啡館在通往市中心和市中心的地方。酒店本身裝飾得很好,很現代。我對清潔度沒有抱怨,真的很好!工作人員也非常細心和樂於助人,我們要求額外的兩個枕頭,並在那裏提供,然後沒有問題。簽入/簽出真的很快,而且非常直接。由於牀不舒服,房間超擁擠,物有所值,所以不會回來。不過在愛丁堡還是玩得很開心!

Positives first, Spa is amazing, truly. Negatives. I paid £881 for four nights room only here to celebrate my partners 40th birthday - paid early also which shows faith on my part. Upon check in - I was told that I had to pay an extra £200 holding fee for incidentals, that would be immediately returned to my account upon check out with no waiting time - I questioned this and challenged it - I was told I must pay it end of story. Upon questioning the time scale that it would be paid back to me - I was told it would be instant as it was only a held payment and not a taken payment - this was a lie and I DO NOT LIKE LIES. Way I see it - I paid upfront - this shows faith - they demand extra money - this shows the opposite. Obviously this extra £200 out of my saved pot for this birthday celebration left a dent in it which meant having to be more careful and therefore unable to do the things we wished to do - I had hoped that given the supposed purpose of this £200 that I would be able to charge things to my room up to that value, however - even though I managed to charge the £70 spa fee to my room, any time I requested to charge drinks (incidentals are they not?) I found a payment machine thrust in my face - this happened EVERY time, meaning of course that’s its upper management policy to tell their staff to do this. Upon checkout I was informed that the £130 still owed to me would take 2-3 business days to return to my account - quite the opposite of what I was told at check in. All the management offered to do was to have a word with accounts to put a rush on it but could promise me nothing. He did also offer me an upgraded room should I stay again - I found this rather hilarious as clearly I will never stay here again. Liars do not get a chance to take more money from me. Given that money was tighter than it should have been on this very important occasion it has actually marred the entire trip. Also it’s apparent that you cannot connect the hotel tv to the internet or purchase any pay per view films - so a cheaper night in is also an impossibility. I also noticed that people with Rolexes were routinely served before other people - not a fan of snobby favouritism. All in all I cannot in good conscience recommend this hotel to anyone at all.

相當於國內速8酒店的檔次，衞士環境都一般，設施也比較老，燒水壺裡是發熱鐵，地毯也比較舊，位置也相對比較偏一些，如果要乘公共交通或者去超市，需要步行10來分鐘，而且要爬坡，也可以打車，好在愛丁堡市區不大，打車到威瓦利火車站也就12磅左右。住的中國人和印度人比較多。酒店一樓有酒吧和飯店，如果需要用餐可以考慮。酒店附近有個現代美術館和中世紀村莊也可以遊覽一下。

房間乾淨，早餐品種豐富，態度友好不像一般酒店前台的標準化，很個性化。歡迎飲料和樓下的bar可以大家休息

Very nice and modern hotel in the center of the city and close to the convention center. We stayed in much bigger since it was intended for disabled individuals. Very good breakfast included. Staff was wonderful in the front desk as well as the restaurant. The front desk staff gave us great ideas for places to visit as well as great restaurant recommendations. At the restaurant in the morning staff was kind and meeting all requests to the best of their abilities and in the being making recommendations for drinks, beers and whisky. The room was ample, clean and modern. Overall a great place to stay in Edinburgh.

老實說,我們決定公寓,因爲它是銀行假日週末最便宜的,看到哈里·斯泰爾斯。這是偉大的,沒有抱怨,我們很驚喜,它很好地工作了一間臥室,然後分開的起居室,沙發牀和迷你廚房,用於隱私和打。我們最初認爲它是西端,離Murrayfield體育場/王子街有點遠,但真的一點也不遠,是一個晴朗的日子。會100%再次入住這裏

Large room for 3 people. The location is also convenient. I dropped off my luggage early and the staff was very friendly to help

Our assessment of our 3 night stay at the Waldorf was mixed. The hotel was very nice and as a Diamond member we were upgraded to a castle view room. The complimentary breakfast was very good and the front desk staff were generally helpful. We did have a problem one night with the light fixture leaking water from the ceiling. This may have been due to a rainstorm one night and staff brought a bucket to catch the leaking water. The biggest problem, however, occurred after checkout. At the time of checkout I was told that the hotel printer wasn’t working so they would email me my receipt. Since all 3 nights were paid for with HH points I asked if there was a zero balance and was told yes. Later that day I received the final bill and was charged over $1,000 on my credit card for all three nights. I immediately called the hotel and was told by in house reservations staff that my reservation had been cancelled when I didn’t show up. I reminded them that we had been staying with them the last 3 nights and had no problem at checkin on the scheduled day. In fact I confirmed our arrival time several hours before checkin. So they didn’t know what the problem was but would talk to the reservations manager when they were free. In the meantime I called the Hilton diamond desk and again was told that someone had cancelled my stay with points and it had been rebooked by someone as a cash stay and they were not sure what the problem was. My points had even been put back onto my account by someone. By now I am a bit irritated. I finally receive a call back from the hotel reservation manager who tells me that the Waldorf had a computer glitch on our arrival date and that all hotel reservations had been cancelled and had to be manually reentered by hotel staff. However, Hilton hotels have no way to make reservations using points so they made them as a cash payment. Thereby the $1,000 bill. Now glitches are bound to occur sometimes. However, all of this angst could have been avoided by telling me at checkin about the problem and I could have immediately rebooked the room using points while standing at the front desk. The hotel did ultimately reverse the charges and apologize. However. this shouldn’t happen at a property like the Waldorf.