As a practice I usually speak to several staff when I visit somewhere before making a genuine comment for the improvement of that organization. Seeing so many sad faces in this happy place, I deeply thought many times whether to write on this or not. Taking care of External Customers is a good thing as long as Internal Customers (your employees) also feel fairly treated. “Clients do not come first. Employees do. If you take care of your employees, naturally they will take good care of the clients.” Your staff doesn't look to be happy and as customers we can feel those things also. Note to management!
飯店地理位置優越,距離貝拉湖機場2km,距離Kompannavidiya Railway Station2km。附近很多景點,包括Jims Poker Room Marina Colombo、Marina Casino和寶石博物館都離飯店不遠。飯店坐落於貝拉湖邊,附近還有很多景點包括The Galleries of Sapumal Foundation和咖啡師咖啡廳。在結束一天的行程後,您可以盡情享受飯店的Spa。24小時開放的櫃檯服務可為您隨時提供訊息,以幫助您探索這個魅力之都。
訪訪客2023.06.06
Granbell colombo is the most beautiful city hotel in colombo , It offer really japanese hospitality experience , foods are really tasty , Hotel has most beautiful infinity pool at roof top. That experience is very attractive . Roof top bar is little bit crowded in weekend . But bar staff provide quick service. Also Room has consist with modern features . And Room has bath tab . It is really nice. Overall experience is really worth for money.staff was very friendly. Mihiranga from reception he helps us very friendly during our stay and restaurant staff Niroshan , kasun is very helpfull . We will definitely come back again . Thanks Granbell ❤
This was the place we chose to stay for 5 days when Colombo curfew was enforced. For 5 days Bandar was more than helpful, ket everyone happy and things clean. Even with food shortage we had an amazing stay. It felt like home away from home. Thank you to the owner and a very special thank you to Bandar. Stay safe Sri Lanka!
This property is gorgeous with the old world charm and the food and cocktails are amazing too . But above all, they ace in hospitality. The staff , right from GM to everyone else are so warm, courteous and helpful and they go out of their way to make you feel at home and comfortable.I had a ligament tear in my ankle while in Srilanka and be it GM Mr. Siddique , Mr. Emmanuel, the bell boy Mr. Sujith, and the rest of the staff , they were all so supportive and caring that I was totally moved by the way they took care of me. Strongly recommend this place with its beautiful people to all and I will surely be staying here again when I visit Srilanka
2021-12-31開業,相信熱情都市飯店周到的服務和一流的設施,會讓您在科倫坡開展一段難忘的旅行。飯店地理位置優越,距離貝拉湖機場1km,距離Secretariat Halt400m。附近很多景點,包括Tap Bar、荷蘭醫院舊址購物美食廣場和The Central Point - Economic History Museum都離飯店不遠。所有極具特色的客房都配備有熨衣設備、房內保險箱和空調,讓您感受到更加貼心細緻的入住體驗。有飲水需求的旅客,飯店還為您提供了電熱水壺和咖啡壺/茶壺。除此之外,配備有拖鞋和24小時熱水的浴室是您消除一天疲勞的好地方。如果您喜歡安靜的用餐,飯店可以提供房間送餐服務。除了這些飯店內提供的餐飲服務,離飯店不遠處Palmyrah Restaurant(亞洲菜)供應的錫蘭紅茶和中國人家(其他中餐)、Harbour Room(亞洲菜)的美食,也是來這座城市出行不容錯過的美味之選。飯店提供健身室,旅客可以在這裡舒緩身心壓力。飯店的會議廳和商務中心提供優質服務,是眾多商旅客選擇入住這裡的原因。提供乾洗服務,為您的旅途省心。
訪訪客用戶2024.02.16
The hotel was very comfortable- excellent bed, dark curtains, spacious. The shower was the best we have had in 2 weeks of travelling in Sri Lanka. The toiletries provided were very nice also. A driver picked us up from the airport and was there on time for a reasonable price which you paid the hotel (need cash for this). Breakfast was plentiful and eggs are cooked to order. We were able to have a late checkout on our last day which was much appreciated. All staff we had contact with were very pleasant. Two little hiccups occurred during our stay , one of which meant moving rooms which was a bit of a pain to pack everything up a second time but was dealt with swiftly and professionally by the staff. The room has a safe but it is not affixed to anything and thus is portable which may not please some. Overall I would recommend this hotel as a very pleasant and convenient hotel to stay when visiting Colombo.
We visited C1 Fort hotel Colombo end March 2023, as a couple. The hotel is located in the center of Colombo, close to the Fort train station and World Trade Center. The location serves as an excellent starting point for exploration of Sri Lanka's biggest city. Modern and tidy reception floor and kind and smiling staff make sure that your needs are attended to quickly. We needed an early check-in and it was no problem to arrange it. The room was very big and featured good AC system. Prices are fair and affordable. Guests (especially smokers) will love this place because it features very big covered rooftop terrace, outfitted with ventilators. Morning cofee or a nightcap with a view to the city you will not forget. Right next to the hotel there is a bar where you can bring your drinks from, and just around the corner there is big souvenir shop (Laksala – State owned gift and souvenir shop) with low prices. If you are starting your Sri Lanka tour from here it may be advisable to buy some souvenirs here, because the same items will be considerably more expensive if you buy them elsewhere around the country. Currency exchange point is conveniently located 20m from the hotel entrance, tuk tuk ride as well. The Fort district with restaurants is 5 min walk from the hotel. When we come back to Colombo, we will certainly come back to stay at this place, there is no better recommendation.
OK Folks once upon time this used to be one of the best hotels in Sri Lanka. That was decades ago, this is one of the very few Sri lankan government owned hotel today. This is not so luxurious to match a five star, but a pretty good hotel which fits in well for a three star. There are glitches here and there, it's an old building, you might find the hot water not working or a broken switch, pardon that, the hotel is working very hard to fix those with the little financial resources they have. The staff of the hotel are very kind and hard working. If you request them for something, they will not hesitate to try there best to satisfy your needs. The hotel has undergone a renovation recently and working hard to maintain a good menu of food. Again people are good and hard working but with the financial resources they have, there are limitations. Overall its a good 3 star hotel with a decent menu of food and really polite people. Help them by reserving your rooms with this little place which has a big history, the more guest who visit this place, the more money they get, so they can serve you better the next time your arrive. Be kind when making your reviews, try to look through the eyes of good people here who are trying to make your stay the best ever. Let encourage more people to use thus hotel so they can soon start to cater you with five star perfection.
訪訪客My experience with the hotel is excellent. Very respectful environment. Morning buffet had variety of choices and worth for what I paid. Room was very clean and served with all sort of accessories to stay. I had a head and neck massage at hotel spa which was an unforgettable experience. Damayanthy, the therapist with more than 15 years experience (dedicated and passionate) gave a nice massage for my painful neck. Overall very good experience staying in the hotel.
訪訪客Everything is fine, personal is nice, safe place, clean. I would like to recommend this hotel for sure. It’s lovely place with good feeling. Feels like home. I rate this hotel **** We are satisfied with everything. They have also camera security systemw
訪訪客用戶We came as a family from Australia and USA and all we can say is we thoroughly enjoyed our stay here. The staff, the ambience, the cleanliness of the hotel was first class. Special mention to Rohan and the breakfast crew who probably serviced us breakfast and lunch at breakfast! So much quality food, we couldn’t have enough 🙂🙂🙂. Couldn’t recommend this place highly enough.