亞美隆麗晶飯店的評論

住宿方回覆: 尊敬的賓客，感謝您抽出寶貴時間評價您的入住體驗。我們很高興您喜歡我們位於梅拉滕公墓附近的地理位置，並覺得這裡值得一遊。我們認真對待您對設施、清潔度和服務的回饋，並將其視為繼續改進的動力。感謝您的誠實評價，並期待您再次光臨。此致，馬克斯‧布特納

住宿方回覆: 尊敬的賓客，我謹代表全體員工，衷心感謝您對我們飯店的精彩評價。我很高興將您的評價轉達給所有員工，這對我們團隊來說是莫大的鼓勵。您對我們酒店的清潔度、氛圍和地理位置都留下瞭如此美好的印象，我們能夠超越您的期望，我感到非常榮幸。我衷心希望您下次來科隆時能再次入住我們飯店。科隆致以最誠摯的問候，總經理 Volker Pinhak

住宿方回覆: 尊敬的客人，非常感謝您對入住體驗的精彩而詳盡的反饋（附上一張精美的照片）：）我很高興得知您在我們酒店度過了愉快的時光。對於最初安排的房間有誤且未打掃乾淨，​​我們深表歉意。我們的維修部門已獲悉此事，並將檢查Chromecast的連接情況。當然，我們的前台工作人員隨時樂意為您解答任何問題或提供協助。我謹代表飯店全體員工，熱忱歡迎您下次光臨科隆時再入住我們飯店。科隆致以最誠摯的問候，總經理 Volker Pinhack

住宿方回覆: 親愛的客人，感謝您抽出寶貴時間與我們分享您的入住體驗。我們很高興得知您對我們的服務、清潔程度、溫馨的家庭氛圍以及優美的環境都給予了高度評價。我們非常高興您對此入住感到滿意，並期待您下次光臨。此致，敬禮！ Max Büttner

住宿方回覆: 親愛的Thi，非常感謝您的好評！很高興您在我們酒店度過了愉快的時光，並特別提到了我們酒店的清潔度和豐盛的自助早餐。非常感謝！很抱歉您的入住體驗未能達到預期，我會與前台團隊溝通。期待下次來科隆時再次入住科隆美隆酒店。此致，Volker

住宿方回覆: Dear Feitongfanxiang,on behalf of the entire team at the AMERON Hotel Regent, I am delighted that we were able to offer you a pleasant stay at our hotel and that you praised the location of the hotel and our restaurant so positively.We will be happy to host you again on your next visit to Cologne.Until then, I wish you all the best,Best regards,YoursVolker PinhackHotel Manager

住宿方回覆: Dear Erik,Thank you very much for your feedback to your stay with us.I'm glad to hear that overall you had a pleasant stay with us in cologne. Our maintenence department is already informed to check the AC in your room, I'm sorry for the inconveniences.I very much hope that we can welcome you back on your next trip to cologne,Best Regards,Volker

住宿方回覆: 尊敬的客人，非常感謝您的精彩評價。我們很高興您和您的愛犬在我們這裡度過了愉快的時光。我們非常重視確保每一位四條腿的客人都能擁有舒適的入住體驗，很高興聽到您對我們熱情友好的接待以及房間內的設施感到滿意。我們也欣慰地看到您喜歡我們種類豐富、新鮮美味的早餐。我們始終致力於為客人提供最佳的入住體驗，開啟美好的一天。我們期待您和您的愛犬再次光臨。科隆致以最誠摯的問候，Max Büttner

住宿方回覆: Dear Guoran2028,Thank you for taking the time to share your feedback.We’re pleased to hear that you appreciated the surroundings, the quality of the sanitary facilities, and the convenient public transport options nearby.We also truly appreciate your recommendation, even though you found the room to be somewhat small. Should you visit us again, we would be happy to assist you in selecting a room that better suits your preferences.We look forward to the opportunity of welcoming you back in the future.Best regardsMax Büttner

住宿方回覆: Dear Guest,Thank you very much for sharing your feedback for your stay at the AMERON Cologne.I'M very pleased to hear that you had a great time with us and that you like our rooms and beds - Thank you!We are looking forward to welcome you again on your next trip to cologne!Best Regards,Volker Pinhack

住宿方回覆: Dear ElsaLi,Thank you very much for your great review.We are very pleased that you had a pleasant and comfortable stay with us and that you liked the room and that you emphasize the cleanliness in our house - thank you very much!I'm particularly proud of your compliments on the friendliness of our employees!The entire team at the AMERON Hotel Regent would be delighted to welcome you back with us in Cologne soon.Best Regards,Yours Volker Pinhack

住宿方回覆: Dear Guest,Thank you for your review and your feedback.We are pleased to hear that you found the proximity to the tram stop convenient. Our location on Melatengürtel offers good connections to Cologne’s city center, which many of our guests appreciate.As one of the few genuine four-star hotels in the area, we place great emphasis on quality and service to ensure a pleasant stay for all our guests, whether local visitors or international travelers.We look forward to welcoming you again on your next visit to Cologne.Best regardsMax Büttner

住宿方回覆: 親愛的客人，感謝您對 AMERON 科隆麗晶酒店的評論，我滿懷熱情地閱讀了您的評論，很高興我們能夠確保您擁有愉快的住宿體驗。整個團隊期待很快再次歡迎您，向您的 Volker PInhack 致以誠摯的問候。

住宿方回覆: Cher Guest,Nous vous remercions de tout cœur pour votre excellent feedback sur votre séjour chez nous à l'AMERON Köln Hotel Regent.Nous sommes très heureux d'apprendre que nous avons pu vous enthousiasmer par le choix et la qualité de notre buffet de petit-déjeuner. Nous vous remercions également pour votre critique constructive concernant l'offre de l'espace fitness. Dans ce domaine, nous sommes déjà en contact avec les fabricants concernés afin d'améliorer et d'adapter l'offre prochainement.Nous serions très heureux de vous accueillir à nouveau chez nous à Cologne et vous envoyons nos meilleures salutations !Volker Pinhackdirecteur de l'hôtel