天翁海濱城堡

天翁海濱城堡的評論

天翁海濱城堡

SAHL HASHEESH, 84521 胡爾加達, 紅海省, 埃及查看飯店詳情
天翁海濱城堡
天翁海濱城堡天翁海濱城堡天翁海濱城堡
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天翁海濱城堡的真實房客評論

8.6/10
很好
611 則評論
驗證過的評論
位置9.1
設施8.6
服務7.9
衛生程度8.7
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絕美海景(100)
鄰近海灘(73)
泳池乾淨(49)
游泳池很棒(49)
提供接駁服務(15)
有親子房(7)
適合蜜月(6)
有無邊際泳池(5)
負評(61)
_WeChat304868****
海景標準房
入住於 2025 年 11 月
家庭出遊
2 則評論
10/10
超棒
發布於 2025 年 12 月 6 日
這家度假酒店真的挖到寶！酒店白天晚上都很美。黃色的遮陽傘很上相，水很清澈碧綠襯着藍天白雲，隨便站在露台、草坪都能拍出氛圍感大片，根本不用找角度～ 服務挺好的，都很熱情，從入住到離店全程有求必應。餐廳菜品也很驚喜，嚐了很多本地特色菜，不管是放鬆度假還是打卡拍照，都值得N刷～
住宿方回覆: Dear Valued Guest,Thank you for taking the time to share your thoughts on your recent stay at Pickalbatros Citadel Resort. We are pleased to hear that you had an enjoyable experience with us and appreciate your positive feedback.At Pickalbatros Citadel Resort, we strive to create an inclusive and welcoming environment for all our guests. We are glad to know that you felt comfortable and well-treated during your stay. Your comments are valuable to us as we continuously work to provide exceptional service and a memorable experience for everyone.We look forward to welcoming you back in the future and ensuring another wonderful stay. If there is anything we can do to make your next visit even more enjoyable, please do not hesitate to let us know.Best Regards,Pickalbatros Citadel Resort
1003****
海景豪華三人間
入住於 2025 年 11 月
好友出遊
1 則評論
9.7/10
極佳
發布於 2025 年 12 月 6 日
服務人員真的特別熱情，沐浴產品不夠給前台打電話，差不多十分鐘之後就有人來解決了，解決完問題前台也會再次打電話複核，真的很仔細。我們來的時候沒有遇到任何網上所説的問題，餐廳的飯菜確實不太符合中國人口味但是正常酒店水平。
住宿方回覆: Dear Valued Guest,Thank you for taking the time to share your thoughts on your recent stay at Pickalbatros Citadel Resort. We are pleased to hear that you had an enjoyable experience with us and appreciate your positive feedback.At Pickalbatros Citadel Resort, we strive to create an inclusive and welcoming environment for all our guests. We are glad to know that you felt comfortable and well-treated during your stay. Your comments are valuable to us as we continuously work to provide exceptional service and a memorable experience for everyone.We look forward to welcoming you back in the future and ensuring another wonderful stay. If there is anything we can do to make your next visit even more enjoyable, please do not hesitate to let us know.Best Regards,Pickalbatros Citadel Resort
violet_la
海景標準房
入住於 2025 年 10 月
家庭出遊
17 則評論
9.7/10
極佳
發布於 2025 年 12 月 1 日
來之前挺忐忑，來之後很滿意，感謝前台“杜飛”直接分配的四棟一樓，房間特別大，離沙灘和浮潛非常近，樓上是四棟的泳池，旁邊是小童中心，帶娃特別方便，當然因為一樓海景稍稍差點，但是對帶娃家庭來説不重要，吃飯推薦海邊的Alfredo餐廳，又近又好吃，其他幾家餐廳就一般了，海邊的披薩也不錯，總體來説酒店很有埃及特色，且風景優美，我們訂的價格性價比也很好，服務人員沒感覺出歧視，但也不算很熱情，服務總體還是滿意的。
住宿方回覆: 尊敬的賓客：感謝您分享您最近入住皮卡爾巴特羅斯城堡度假村的體驗。我們致力於為所有賓客營造包容友善的環境，您的回饋對我們至關重要。我們非常感謝您的評論，並希望您知道，我們認真對待每位賓客的回饋，力求為您提供卓越的體驗。我們期待您下次光臨，並確保您有另一個難忘的入住體驗。如有任何建議或意見，請隨時告知我們，我們將竭誠為您服務。此致，皮卡爾巴特羅斯城堡度假村
Husiluanxiangdexiaozhang
蜜月間
入住於 2025 年 10 月
好友出遊
1 則評論
10/10
超棒
發布於 2025 年 11 月 28 日
入住體驗非常滿意！房間乾淨寬敞，陽台正對大海，早晚風景都超治癒。床品舒適，隔音也不錯，睡得很香。酒店位置便利，步行就到海邊，酒店裡餐廳選擇多。前台小哥服務熱情專業，中文特別6，辦理入住很快。早餐豐富新鮮，邊看海邊用餐很愜意。整體性價比很高，下次來還會選擇這裏！
住宿方回覆: 尊敬的賓客：感謝您分享您最近入住皮卡爾巴特羅斯城堡度假村的體驗。我們致力於為所有賓客營造包容友善的環境，您的回饋對我們至關重要。我們非常感謝您的評論，並希望您知道，我們認真對待每位賓客的回饋，力求為您提供卓越的體驗。我們期待您下次光臨，並確保您有另一個難忘的入住體驗。如有任何建議或意見，請隨時告知我們，我們將竭誠為您服務。此致，皮卡爾巴特羅斯城堡度假村
_WeChat274013****
海景標準房
入住於 2025 年 10 月
獨自出遊
1 則評論
10/10
超棒
發布於 2025 年 11 月 26 日
非常好👍住了一晚上，我感覺床單被套還行，定了海景房是5號樓。房間有一個陽台，5號樓離設施很遠，但是比較安靜，風景也是直接能看見海。我轉換插頭壞了，前台借了我一個，也可以在前台充電。見到了杜飛，沒有感覺有歧視，退房的下午還可以待在這邊玩和吃東西
住宿方回覆: Dear Valuable Guest,Thank you for your positive review of Pickalbatros Citadel Resort. We are delighted that you enjoyed your stay and that we met your expectations. Our team is dedicated to providing exceptional service and a memorable experience, so your feedback is truly gratifying.We look forward to welcoming you back in the future and offering another exceptional stay. If there's anything we can do to enhance your next visit, please let us know.Best Regards,Pickalbatros Citadel Resort
Vivianlol
碼頭景房 （2成人）
入住於 2025 年 10 月
家庭出遊
23 則評論
10/10
超棒
發布於 2025 年 11 月 20 日
我和媽媽首次最遠的出遊行程，來到天翁海濱城堡酒店很滿意，到店時，前台【杜飛】，擁有可愛中文名的他給我們升級了房間，並對我們的特殊請求也答應給予幫助，他的中文很好 酒店有5個餐廳可以免費享用，另外有很棒的酒水服務，咖啡點心一應俱全
住宿方回覆: Dear Valued Guest,Thank you for taking the time to share your thoughts on your recent stay at Pickalbatros Citadel Resort. We are pleased to hear that you had an enjoyable experience with us and appreciate your positive feedback.At Pickalbatros Citadel Resort, we strive to create an inclusive and welcoming environment for all our guests. We are glad to know that you felt comfortable and well-treated during your stay. Your comments are valuable to us as we continuously work to provide exceptional service and a memorable experience for everyone.We look forward to welcoming you back in the future and ensuring another wonderful stay. If there is anything we can do to make your next visit even more enjoyable, please do not hesitate to let us know.Best Regards,Pickalbatros Citadel Resort
jodie
海景標準房
入住於 2025 年 10 月
好友出遊
6 則評論
10/10
超棒
發布於 2025 年 11 月 20 日
和朋友來赫爾格達度假，選了城堡酒店，還幫我們升級了帶私人泳池的房間。酒店環境非常漂亮，有兩個浮潛點，魚很多。服務員都非常友善，有個會中文的工作人員。我和朋友都非常滿意在城堡酒店度過的時間。
住宿方回覆: Dear Valued Guest,Thank you for taking the time to share your thoughts on your recent stay at Pickalbatros Citadel Resort. We are pleased to hear that you had an enjoyable experience with us and appreciate your positive feedback.At Pickalbatros Citadel Resort, we strive to create an inclusive and welcoming environment for all our guests. We are glad to know that you felt comfortable and well-treated during your stay. Your comments are valuable to us as we continuously work to provide exceptional service and a memorable experience for everyone.We look forward to welcoming you back in the future and ensuring another wonderful stay. If there is anything we can do to make your next visit even more enjoyable, please do not hesitate to let us know.Best Regards,Pickalbatros Citadel Resort
1390817****
蜜月間
入住於 2025 年 9 月
獨自出遊
12 則評論
10/10
超棒
發布於 2025 年 11 月 2 日
酒店的環境非常棒，有泄湖可以在酒店浮潛，能看到很多珊瑚和魚。餐食也不錯，有很多選擇。酒店工作人員也非常熱心，特別是前台有位中文名叫杜飛的埃及人的中文非常棒，為我們提供了及時周到的服務，並給了我們風景很好的五號樓房間，非常感謝他！以後來赫爾格達會再次入住城堡酒店。
住宿方回覆: Dear Valued Guest,Thank you for taking the time to share your thoughts on your recent stay at Pickalbatros Citadel Resort. We are pleased to hear that you had an enjoyable experience with us and appreciate your positive feedback.At Pickalbatros Citadel Resort, we strive to create an inclusive and welcoming environment for all our guests. We are glad to know that you felt comfortable and well-treated during your stay. Your comments are valuable to us as we continuously work to provide exceptional service and a memorable experience for everyone.We look forward to welcoming you back in the future and ensuring another wonderful stay. If there is anything we can do to make your next visit even more enjoyable, please do not hesitate to let us know.Best Regards,Pickalbatros Citadel Resort
E2764****
海景標準房
入住於 2025 年 9 月
家庭出遊
7 則評論
9.5/10
極佳
發布於 2025 年 10 月 25 日
酒店人很多，不過前台安排房間很合理，雖然加床的房間但是很大，4號房去餐廳和沙灘都很方便，服務這方面總體都蠻好的，餐廳空的時候會主動問我要喝的，night show也很熱情幫忙找位子，沙灘躺椅也有人主動來幫忙雖然我拒絕了，給的小費都是主動來問我的，不過退房時對前來開車拿行李的小鬍子人超級不爽，衹幫歐洲人拿行李，把我們的行李晾在一邊，我把原本準備的風油精給了樓下的麪包吧枱，因為他的微笑服務，我發現這個酒店的小鬍子人都不咋地，還沙灘毛巾的也是一言不語，對歐洲人有説有笑，千萬別給小鬍子的人小費
住宿方回覆: Dear Valued Guest,Thank you for taking the time to share your thoughts on your recent stay at Pickalbatros Citadel Resort. We are pleased to hear that you had an enjoyable experience with us and appreciate your positive feedback.At Pickalbatros Citadel Resort, we strive to create an inclusive and welcoming environment for all our guests. We are glad to know that you felt comfortable and well-treated during your stay. Your comments are valuable to us as we continuously work to provide exceptional service and a memorable experience for everyone.We look forward to welcoming you back in the future and ensuring another wonderful stay. If there is anything we can do to make your next visit even more enjoyable, please do not hesitate to let us know.Best Regards,Pickalbatros Citadel Resort
AcademyEKKO
海景標準房
入住於 2025 年 7 月
好友出遊
19 則評論
9.0/10
滿意
發布於 2025 年 9 月 9 日
非常大，比我想象中要大好多！本來在網上看了很多攻略説不行，差點就換了，好好堅持住了哈哈哈。實際體驗不錯，飯沒有説的那麼難吃，這才算是真正意義上的Resort，不出門能在裏面一直玩完全不會無聊，幾個泳池+不同的餐廳+能直接下海的泄湖，可玩性高，也沒有遇到歧視。我建議可以直接沖，in drive打車有的司機會加價，直接取消重新叫，很方便不用擔心沒人接單！
6/17
住宿方回覆: Dear Valued Guest,Thank you for sharing your thoughts about your recent stay at Pickalbatros Citadel Resort.We are committed to creating an inclusive and welcoming environment for all our guests, and your feedback is essential in helping us achieve this. We appreciate your comments and want you to know that we take all guest feedback seriously as we strive to offer exceptional experiences.We look forward to welcoming you back in the future and ensuring another memorable stay. If there’s anything we can do to enhance your next visit, please don’t hesitate to let us know.Best regards,Pickalbatros Citadel Resort
M238089****
海景豪華房
入住於 2025 年 9 月
夫妻／情侶出遊
9 則評論
6.5/10
發布於 2025 年 10 月 10 日
住了這麼多次度假酒店，這裏服務是最差的（基本上也沒有什麼服務）1.度假區大門口到前台有很長的距離（並且暴曬），來入住的時候indrive可以開進來，離店的時候又不行了？並且前台愛答不理的，拿到錢之後就不管了咯？偶遇一個小姐姐正好也在問，她去問門口的約車服務，説可以免費送我們出去，結果就是上車免費下車要錢，問我要waiting fee，好神，你明明可以一開始明碼標價，非要在最後噁心人，接待了這麼多中國人還不知道中國人的消費習慣嗎？蠢的要命。2.十二點退房11.30有人敲門説來幫忙搬行李，我説10分鐘後，然後就再也不來了，衹能先去退房，叫人來幫忙搬，結果衹幫忙搬箱子還要讓我們拎着包跟他一起爬樓梯，然後叫我們坐在buggy上暴曬等他搬別人的行李（為什麼要這樣，腦回路簡直匪夷所思）3.去餐廳吃飯，全是蒼蠅，室內都是蒼蠅，其他地方也就算了，一個度假酒店連這蚊蟲都不處理一下嗎？別的地方的度假酒店都能處理的連蚊子都沒有。要説都是窮地方，菲律賓也很窮啊，但人家度假酒店都處理得很好，衹能説這裏人一不會思考二態度很差，也就是上次去沙特沒見到紅海，才專門擠了一天時間來這裏，沒什麼特別的，沙灘也沒有，房間裏面也很普通舊舊的，就一個陽台往外看看海景還可以。衹圖風景可以來，別的降低期望就當獵奇了
住宿方回覆: Dear Valued Guest,Thank you for sharing your thoughts about your recent stay at Pickalbatros Citadel Resort.We are committed to creating an inclusive and welcoming environment for all our guests, and your feedback is essential in helping us achieve this. We appreciate your comments and want you to know that we take all guest feedback seriously as we strive to offer exceptional experiences.We look forward to welcoming you back in the future and ensuring another memorable stay. If there’s anything we can do to enhance your next visit, please don’t hesitate to let us know.Best regards,Pickalbatros Citadel Resort
Prunus
海景標準房
入住於 2025 年 9 月
夫妻／情侶出遊
4 則評論
9.5/10
極佳
發布於 2025 年 10 月 9 日
環境：環境優美，住任何一間房都是無敵海景房。酒店還有私人海灘，lagoon，還有多個無邊泳池。 衞生：可以看到小哥在很認真打掃衞生，房間很乾凈。 服務：服務員們都有問有答，手上飲料沒停過。酒精類飲料比較一般。每天都有不同的表演和活動。 食品比較白人飯，吃多了會膩。但是材料還是很不錯的。
住宿方回覆: Dear Valued Guest,Thank you for sharing your thoughts about your recent stay at Pickalbatros Citadel Resort.We are committed to creating an inclusive and welcoming environment for all our guests, and your feedback is essential in helping us achieve this. We appreciate your comments and want you to know that we take all guest feedback seriously as we strive to offer exceptional experiences.We look forward to welcoming you back in the future and ensuring another memorable stay. If there’s anything we can do to enhance your next visit, please don’t hesitate to let us know.Best regards,Pickalbatros Citadel Resort
M319842****
海景標準房
入住於 2025 年 9 月
好友出遊
1 則評論
8.7/10
很好
發布於 2025 年 10 月 12 日
環境確實還可以，海景美妙，酒店有幾個可以浮潛的池，服務還行，沒有遇到什麼明顯的歧視，食物也還過得去，熱水很舒適，就是空調有點老舊噪聲挺大（我們住的五棟），住的離大門口稍遠，但還是算挺安靜的，休閑不錯
6/9
住宿方回覆: Dear Valued Guest,Thank you for sharing your thoughts about your recent stay at Pickalbatros Citadel Resort.We are committed to creating an inclusive and welcoming environment for all our guests, and your feedback is essential in helping us achieve this. We appreciate your comments and want you to know that we take all guest feedback seriously as we strive to offer exceptional experiences.We look forward to welcoming you back in the future and ensuring another memorable stay. If there’s anything we can do to enhance your next visit, please don’t hesitate to let us know.Best regards,Pickalbatros Citadel Resort
nana529
海景標準房
入住於 2025 年 9 月
獨自出遊
12 則評論
9.0/10
滿意
發布於 2025 年 10 月 15 日
酒店風景很好，全包餐其實幾個餐廳裏面的菜都差不多，房間的設施等於國內三星。我的淋浴間還不下水，洗澡的時候腳都泡在積水裡洗的。以及給我的房間是屬於視野不好的，2000多，希望酒店善待中國客人吧，好視野的都給歐美客了～對了酒店是看不到落日的，能看日出。表揚下健身房的員工很認真工作，維護得很好，也很友善
住宿方回覆: 親愛的賓客：感謝您抽出寶貴時間分享您近期在Pickalbatros Citadel Resort的入住體驗。我們很高興得知您在我們酒店擁有愉快的體驗，並感謝您的正面回饋。 Pickalbatros Citadel Resort致力於為所有賓客營造一個包容且友善的環境。我們很高興得知您在入住期間感到舒適愜意，並得到了周到的款待。您的回饋對我們至關重要，我們始終致力於為每位賓客提供卓越的服務和難忘的體驗。我們期待未來再次歡迎您，並確保您再次擁有美好的住宿體驗。如果我們能為您提供任何協助，讓您下次的入住更加愉快，請隨時告知我們。此致，Pickalbatros Citadel Resort
Woyaoxiunianjia
碼頭景房 （2成人）
入住於 2025 年 9 月
夫妻／情侶出遊
14 則評論
10/10
超棒
發布於 2025 年 10 月 14 日
酒店有工作人員會説中文和英語，前台工作人員叫杜飛的非常nice，有問題可以找他溝通，他的中文很好，酒店有五個餐廳可以免費三餐，有一個意大利餐廳需要找前台拿一張紙二維碼預訂，很搶手熱門的。
6/8
住宿方回覆: Dear Valued Guest,Thank you for taking the time to share your thoughts on your recent stay at Pickalbatros Citadel Resort. We are pleased to hear that you had an enjoyable experience with us and appreciate your positive feedback.At Pickalbatros Citadel Resort, we strive to create an inclusive and welcoming environment for all our guests. We are glad to know that you felt comfortable and well-treated during your stay. Your comments are valuable to us as we continuously work to provide exceptional service and a memorable experience for everyone.We look forward to welcoming you back in the future and ensuring another wonderful stay. If there is anything we can do to make your next visit even more enjoyable, please do not hesitate to let us know.Best Regards,Pickalbatros Citadel Resort