尋找開普敦的4 星級飯店

酒店地理位置也非常好，邊上就是海濱購物商場，水族館這些。周圍環境也很安全。 但是房間裏有蚊子，睡前拍死兩衹，依舊還有蚊子會吵你睡覺! 刷牙杯在我要刷牙拿起來的時候破了，把手劃破了，當天太晚太累就自己貼個創可貼睡覺了。第二天退房，和酒店前台説了這兩件事情，他們很無所謂的態度。

這家酒店地理位置優越，我們訂了山景較大角落間客房，可以欣賞到桌山和獅子山的美景，交通不算太便利，但是房間乾淨整潔，設施齊全，早餐豐富多樣，非常滿意的一次入住體驗。 酒店環境優美，服務人員熱情周到，是一個放鬆休閑的好去處。 唯一遺憾的是房間稍稍有些陳舊，希望酒店能及時進行裝修更新。 儘管價格稍微偏高，但酒店的服務質量確實相當出色，物有所值。 酒店設施齊全，游泳池和健身房都很不錯，值得推薦給喜歡健身的朋友們。 酒店的自助早餐氛圍非常好，服務生態度熱情，菜品樣式豐富，囗味地道，每次用餐都讓人心情愉悦。 前台接待效率有些慢，入住時花了較長時間去確認訊息，希望能夠提高服務效率。 總體來説，這家酒店給我們的印象非常好，下次還會選擇入住。

位置很方便,這可能就是一切。 我們曾在寒冷的春風時期(雖然風吹過,但很可能在該地區是非常常見的)並且沒有睡覺,因爲風的聲令人恐懼。 恐怖電影,沒別的。必須替換陽台門,特別是考慮到它是一個巨大的全景門,更現代。寒冷和門非常阻礙了好睡覺,破壞了印象。同樣,由於它們的透和冷。 沒有加熱: 必須把空調打開. 整理正常,房間很疲,傢俱上方有斑點,上面有油,但是可以接受。

Location, room comfort, hotel condition I chose this hotel for its location.my late check-in and 3N stay was a very pleasant experience: comfortable bed and pillows, courteous and helpful staff, clean and generous sized room, plus professional service, efficiency and tranquility for business travel. Recommended!

sehr gut except breakfast is ok!

前台服務態度特別好，也給我們安排了能看見桌山的房間，每天早上起來看到的風景就讓人愉悅。如果自駕的話，酒店有地下停車場，需要到前台購買停車日數。酒店旁邊有洗衣店，店鋪洗完之後會幫忙送回酒店，非常方便！

很好奇為啥中國遊客沒有在攜程上點評。住了四晚，給大家分享一下客觀的入住體驗。房間很小，雖然給升級了家庭房，兩個單獨小房間裏各有兩張小床，這樣就把房間空間基本上佔滿了。設施有點老舊，雖然龍頭和五金是漢斯格雅，馬桶也是名牌，但是還是有點老舊了，跟國內同價位的酒店不能比。槽點說完了，說說亮點:早餐很給力，品種豐富，服務到位，餐廳在酒店的另一頭，需要穿過開普敦大學商學院，能看到維多利亞碼頭。位置也特別方便:吃飯，購物，觀光都方便，感覺就是在商業區的邊上，適合走路逛街。

沙灘酒店，打開落地窗外麪就是大西洋，沙灘🏖。房間麪積開闊，設施齊全，且淋浴間非常好，熱來得快，出水量也大，特別好。

The room looked a bit dated but it was clean and comfortable. However, in the last 2 nights of my stay, the key card somehow did not register me as a guest which resulted in me having to go down to the reception to reactivate the card which was inconvenient, especially since I had already booked these 2 nights. Please also note that the hotel takes a deposit of 200 rands per night and it should be paid in cash which was a bummer since Cape Town was the last stop in my trip and I didn't have that much cash anymore and I won't want to withdraw just for this. Unfortunately, it seems that cash is the only way to go since other payment methods will result in losses. I ended up using my credit card to pay this deposit where they charged my card instead of placing a hold. When I checked out, they asked for all my card details including CVV to process the refund. Unfortunately, a month later, I still did not receive a refund on my card. It took another month before I got the refund via bank transfer. To my horror, I received 32% less because this was charged by the hotel's bank. The hotel stated that the hotel does not bear the transfer cost and claimed that my card did not work when they attempted to refund. However, the attempt to refund to my card was never mentioned in my e-mail correspondences. In conclusion, the hotel room is generally pleasant to stay in but avoid using your card to pay the deposit to avoid the above problems.

優點：離waterfront挺近，房間衛生還好，空間很大，帶獨立客廳。 缺點：雖然離waterfront近，但是前邊後邊的樓完美的擋住了一切景觀，看不見waterfront也看不見桌山。最差的是，房間熱水不是自動的，我和小伙伴翻了半天找到一個按鈕，燒水浪費了好久一個人洗完了另一個沒有熱水.........更差的是，收費1000zar的押金，我和小伙伴退房時候忘記拿押金了，他們也沒有提醒。然後我們拿着押金條去找回押金，說是放我們押金的信封不見了，我們要求他調監控，他們一是說不能從其他的地方拿錢，而是說監控室的負責人不在，必須要等第二天給我們退房的那個哥們來上班才能還押金。還留了我們聯繫方式，說解決了給我們打電話，但是一直等到第二天也沒打，幸好我們當天不着急趕飛機，第二天還是我們找過去去取錢，那個小哥拿出來了1000zar還給我們。我覺得作為酒店，押金條就是你欠顧客錢的憑證，無論你們在哪裡保存押金，都該無條件第一時間返還開始，你們的信封丟不丟不敢我們的事兒。去入住的人一定記得，拿好押金條，我們這次幸好保存了押金條，否則就被黑了。作為一個大酒店，僱員素質很有問題。