巴淡島鄰近Gereja HKBP Marturia的飯店

還行吧，比較寬敞，附近就有商場，旁邊有Spring按摩店非常好，不足的是早餐比較難吃，中國胃表示受不了

Service were on point. From security to reception staff,they all have a good vibrant vibes. It feels good to be there.Not forgetting the housekeepers too. One thing that needsto be better is the breakfast. Serving the same fried riceand fried noodles on every morning is abit too much.Definitely theres room for improvements. Overall im ahappy guest. Keep it up. For sure I will be back and hope tosee some improvements

地點好像較偏僻，但是離機場近，且事先聯絡可以安排免費的接駁車接送，房間很乾淨，環境算清幽，不錯，建議來住

One of the most value-for-money hotels in Batam, with very spacious and comfy rooms. What stands out is that the staff here are all extremely friendly and helpful. Special mention to Pak Yuli who is very kind to guests and his co-workers alike. There's a reason why I keep coming back!

Recommended by a friend, it is my first time staying at Best Western Panbil, Batam and it is exceeded my expectation. The team prepared a birthday surprise in the room with baloon and cake. It was so pretty and memorable. A nice touch! Thank you! We visited ARTrium and Eco Farm which within the premises of the hotel. We tried the Gelato and loved it! There is a supermarket, complete with a wide range of products, very convenient. The room is spacious, minibar included with a good variety from alcoholic & non alcoholic beverages and some snacks. The bed is SUPER comfortable. I personally love the amenities especially the shower gel with Lemongrass Ginger, relaxing and calming. The staffs are very friendly and shout out to Pak Ade for the hospitality. Definitely recommend to my friends and family!

酒店性價比很高，可以車接車送，還包含早餐，早餐也比較豐盛，服務人員也比較熱情，主要是酒店非常有特色，非常有宗教特色，給人一種神祕的感覺

我和我的家人有機會住在阿斯頓名古屋酒店。我們的登記過程非常快,無縫。我們被分配到13樓的一個房間,哦,男孩..多好的房間。它擁有巴坦市最好的城市景觀,在晚上我們可以看到巴坦的燈光。離美食廣場和購物中心最近的距離。所有工作人員都從安全、接待和餐廳工作人員那裏得到了非常棒的服務。他們在提供優質服務方面做得很好。最後但並非最不重要的是,特別感謝值班經理蘭迪先生,他使我們的住宿非常難忘。他非常友善,在整個住宿期間都對我們的所有需求都很關心。豎起大拇指,爲他出色的工作和努力使我們的住宿愉快。他是這家公司的一筆巨資。肯定會再次留在這裏,強烈推薦巴坦的酒店!

Panbil Residence Apartment is a serviced apartment connected to the main 5 star Western Premier Panbil Hotel. Most main amenities are located at the hotel, which is a more bustling area. The residence was well secured given that the Singapore Consulate General in Batam and Panbil Industries' main office was located in the same building. The residence is superb, quiet and safe. We stayed in a 3 room apartment overlooking the magnificent view of the Nature reserve. Amenities such as crockery and a baby cot can be requested upon booking and were in great condition. There was also netflix in the main bedroom. The residence is located quite a distance away from the main shopping belt, but i do not regret it for the safety and the fridge provided for breast milk storage for baby. What truly impressed us was the service standard and hospitality of the residence staff. They arranged for a driver whenever we needed one - ferry transfer, getting stuck at the deserted Kepri mall after multiple cancellations by Grab drivers, and even to send my husband's misplaced watch from the residence room to the ferry. The intercontinental breakfast every morning was wonderful and truly enjoyable. A great place to relax and unwind for a short holiday. Will stay again when in batam and recommend to anyone who is visiting. Sorry only had videos of the residence.

先説説不足之處：酒店的設備比較老舊，衞生間的門或門框有被水浸泡的痕跡；進入酒店大廳有一股潮濕的黴味；客房有一股煙味；床墊可能時間久了，有點塌陷，能感覺到下面彈簧的痕跡；茶杯餐具感覺沒洗乾淨的樣子，上面有咖啡漬或者茶漬；衞生間的清潔細節有待提高，發現吹風機上面沾着頭髮還有臟東西；廁所瓷磚牆上也有臟東西；陽台的地面不乾淨，基本是這些。 下面説説我比較滿意的部分：首先要説，酒店價格實在是太美麗！在中國感覺都住不到同級別同價格的酒店；酒店位置很好，距離商場不遠，打車方便。由於是家庭出行，所以要一個大床屋，另一個要兩個大尺寸的單人床，酒店幫忙安排了兩間相連房間，而且兩張單人床中一個標準單人床+一個大尺寸單人床，正好夠一個孩子單獨睡，另一個床可以一個大人帶一個小孩睡；我要求每屋都用浴缸，都安排了；酒店早餐中規中矩，不驚艷，但能吃飽並且符合大眾的口味。 總體來説，硬件條件有待提高，衞生條件有待提高；服務不錯，住的比較舒心，若要再去巴淡，會考慮再次入住。

Stayed between 12 - 14 Dec 2022. The hotel is about 5 mins walk away from Harbour Bay Ferry Terminal. There are 2 Circle K across the hotel and the stretch of seaside restaurants (Wey Wey, Alco) is about 2 mins away. Nearest supermarket, Go Go Supermart is located approximately 5 mins walk away from the hotel, located beside Swiss-Bell Hotel and underneath the defunct Harbour Bay Mall. Hotel's Front Desk is friendly and able to communicate in English. I was asked to consider upgrading my room at a special price (~S$9) as the room I booked was small. I agreed since the offer was much larger and came with a balcony. Regrettably, my room was only ready at about 3.30pm, 30mins after the check-in time at 3pm. My Room (207) is in a slightly run down condition with uneven floor tiles, cracks and paint peeling on the walls, water ponding at the toilet drain outlet next to the toilet bowl. The cleanliness is bad too with stains on the covers of the bed, pillows, blanket. The furniture surfaces in the room and balcony were dusty. Water pressure in the shower was adequate but the hot water only lasted for about 5 mins. Bath towels were unavailable during check in and only available at 4pm according to Housekeeping. I left for dinner at around 5pm and the towels weren't delivered yet. Thankfully, they were there when I came back. The view on my balcony was partially obstructed by the hotel's signboard as it is located directly above the hotel's arrival lobby. The corridor was dark most of the time with only lights at both ends. During my stay, I've only encountered the lights for the whole corridor switched around 7pm only on one evening. Breakfast is provided Sweet Corner Restaurant at Level 1 of the hotel between 7am to 11am. The food was simple with options of rice, noodles, porridge, white bread with condiments. Style of the staples and complimenting dishes varies daily. Eggs can be ordered from the staff. Choices available were Sunny Side Up, Soft Boiled, Omelette. The options for beverages were tea, coffee, and orange juice made from highly watered down concentrated syrup. I also have 2 of my lunches there; once while waiting for check-in and once before check-out. Staff were not eager to serve though but still gets your order right. Waiting time for my lunch to be served was about 10 mins. Located at Level 1 is also Alamanda Spa & Massage, which offers various types of massages and spa treatments. They have a beautiful section on the rooftop of the hotel but it could be only used for the higher tiered packages as I was always led to the rooms at Level 1 twice for my Tradition Full Body and Totok Wajah massages. Grab can pick up at the hotel. Please note that Grab are not able to pick up passengers at the Ferry Terminal and some Hotels and Shopping Malls. You might have to walk a distance away from these locations to board. Nagoya Hill Shopping Mall and Batam City Square Mall (BCM) have dedicated Grab Points at the Pintu Timur (East Entrance)