大理石拱門套房的評論

房屋情況舊非常小

訂的20平米豪華景觀房。我們發現房間很小，從床邊到牆壁幾乎容不下一個人。看法？地下室有窗戶和格柵。 寒冷的房間，浴室的電散熱器不工作，空調不工作。他們為我們提供了一個電爐，但也無法使用。他們為我們提供了第二個電暖器，我們必須把它靠在牆上，它無法站立。與此同時，我的妻子因流感離開了。絕對要避免。

Standard not as expected from Montcalm

Good luck

Matig hotel voor de geoffreerde prijs. Piep, piepkleine 'receptie' in dit als hotel met 16 kamers. Er is geen lounge en geen ontbijtruimte. Voor het ontbijt moet je circa 4 'deuren' verder in de straat bij een zusterhotel van de Shaftesbury-keten. Hoewel het geld voor de kamer al van mijn rekening was afgeschreven, moest ik toch nog met de credit card inchecken. Dat ging op de wel heel ouderwetse manier met zo'n schuifapparaatje waar de kaart werd ingelegd, samen met een formuliertje. Op 't formulier moest ik ook nog tekenen. Daarna moest ik nog wel zelf om een kopie/doorslag van 't formuliertje vragen! Nu maar hopen dat er 1 keer geld van m'n rekening wordt afgeschreven! 's Nachts om 00.25 uur ging het (uiteraard keiharde) brandalarm af. Het alarm ging niet lang over. Gelijk uit bed gesprongen en de telefoon gepakt om te vragen 'hoe en wat'. Kreeg geen antwoord. Zelf naar de 'receptie' gegaan om te vragen wat er aan de hand was. "O, er is verder niets aan de hand", zei de receptionist. Ik: "En dat alarm dan?" Hij: "Dat kwam door veel stoom in kamer 12." Ik: "Waarom hebt u mij niet gewaarschuwd met 'sein veilig'." Hij: "Ik dacht dat de mensen wellicht zouden slapen." Ik: "Wat een belachelijke, *****e reactie vind ik dit." Ik verder: "Mijn kamer ligt circa 10 treden bij u vandaan en ik heb ook telefoon op de kamer." "Hebt u de andere gasten ook niet gewaarschuwd? Hij: "sorry, sorry." "Ikverder: "Ik vind deze gang van zaken uitermate slecht." Het zal duidelijk zijn dat ik in dit hotel, en andere hotels van deze keten, nooit en te nimmer meer kom.

We were very disappointed to find that there was no elevator in this hotel. They did help us with our luggage, but after a long day walking up three steep flights of steps to your room is no fun. Also, my room was shabby and dirty. The carpet was stained and worn; there were stains on the throw pillows and sofa; there was garbage in the bin; there was no cover for the batteries on the remote and worse of all there was something that looked like snot on the wall above the headboards. I told the front desk that my room was gross and needed to be thoroughly cleaned, when I came back later that night nothing had been done. Really icky experience.

Had a fantastic weekend away for a wedding. The reviews on here were slightly concerning. But when we arrived we had none of the issues mentioned. You do need to walk a small distance to collect your keys as the hotel is many apartment blocks on the street. Room was clean and spacious. Only two small issues. The shower head is a rainfall type so little awkward if you don't want to get your hair wet. Secondly a few socket switches were loose but pointed these out at checkout and they seemed concerned so hopefully sorted this out. Left our bags at checkout to get more of London and returned hours later to collect them with no issues. Would stay here again.

Muchas gracias Raquel por tu gran predisposición para ayudarnos en nuestra estadía. Muy útiles tus consejos y recomendaciones. Excelente tu atención. Todos agradecidos. Esperamos volver a encontrarte el próximo año

Don’t stay here. Boobed in May a double versus room advertisement on bookings. Com with photo showing g spacious room with sofa well decorated etc REALITY - the room provided was in basement of sister hotel a few doors down there was no lift I have a knee injury so found the steep narrow staircase a real problem . Room was tiny - bedsheets stained with blood , pillows and bed lumpy, aircon so noisy we needed to stuff the plastic case to stop rattle as couldn’t turn off aircon because it became too stuffy and airless. Peeling wallpaper, cracked sink, dirty carpet, threadbare dirty, holed covers on bed. No consideration by staff who told us it would ok to leave luggage as they would sort us out with a “good room” on check in at 1 pm but when we got back at midnight they quite literally told us take it or leave it and made themselves scarce! TO find a bottle of mulled wine and an offer of free breakfast ( which was already in our package paid for) was just insulting. We didn’t get the room we paid for. Others booked later than us and not through bookings.com were treated far better we found out at breakfast

清潔度為 0/10 - 浴室中使用過的電子煙清晰可見，這表示房間沒有檢查，床上有污漬，證明它也沒有清潔。由於“維護問題”，我們在抵達前一天從他們的套房換到了酒店，並被承諾盡可能提供最好的住宿 - 相反，我們被安排在地下室，可以看到充滿煙頭的草地區域。

可愛的人們，都非常友善和友善，早餐非常好，而且離很多地方都很近，所以很容易到達。很漂亮，飯店看起來也很不錯。我遇到了一位非常好的羅馬尼亞工人 Corina Dinu，她非常樂於助人，而且很可愛。非常好的價格和品質！

唯一好的就是位置，很中心，靠近牛津街，交通方便。幸運的是我只訂了一晚。房間是我去過的最小的。首先，有人提出要我在地下室租一個房間，但我拒絕了。有一點灰塵，但淋浴很乾淨。噪音太可怕了！我聽到每次關門的聲音，整晚都無法入睡。我不懂為什麼有些網站寫著這是四星級飯店。更像是2。

過時、骯髒、狹小。我住的是 6 號房間。絕對是敲詐！我從來沒有見過這麼小的房間。沒有地方可以放下我的行李。桌上連椅子都沒有，因為放不下！一張小小的單人床緊貼著窗戶和窗簾，所以你無法打開窗簾。又舊又髒的地毯和非常破舊的裝飾。

住得很愉快！雖然一開始我們被安排在地下室的房間，但最糟糕的是我的腿有問題，爬上爬下來將是一場噩夢。 不過，非常感謝卡里姆先生。他不僅理解了這個問題，而且立即為我們提供了位於一樓的一間寬敞的房間。 早餐的一部分是一流的。 唯一的缺點是他們的大樓裡沒有電梯，但由於服務很棒，你不得不給他們 5 顆星。