曼谷麗笙世嘉飯店的評論

住宿方回覆: Dear Valued Guest,Thank you very much for taking the time to share such a detailed and thoughtful review of your recent stay with us. We are delighted to know that you appreciated our convenient location near ASOK station, the surrounding area for relaxation, and the comfort of our spacious room with its beautiful view and bathtub.It is also wonderful to hear that you enjoyed our clean and inviting swimming pool. Your kind feedback is truly appreciated and serves as great encouragement for our team.We sincerely look forward to the pleasure of welcoming you back to Radisson Blu Plaza Bangkok in the near future.Warmest regards,Radisson Blu Plaza Bangkok Team

住宿方回覆: 親愛的賓客：非常感謝您抽出寶貴時間分享您的詳細回饋。得知您的體驗未能達到您的期望，我們深感遺憾。如果您覺得我們的服務有任何不盡人意之處，請接受我們的歉意。我們以熱情周到的服務迎接每位賓客而自豪，您的回饋已與我們的團隊分享，以便我們立即審核並改進。我們也注意到您對客房狀況、空調以及屋頂酒吧保全措施的回饋。請放心，我們正在內部處理這些問題，以確保為所有賓客提供更安全、更舒適的環境。關於交通，我們理解曼谷的交通狀況，尤其是在高峰時段，因此我們始終建議您在前往機場時預留額外的旅行時間。我們非常感謝您的寶貴意見，這些意見有助於我們改善服務。我們希望未來有機會再次歡迎您，並為您提供更優質的體驗。此致，曼谷麗笙廣場飯店團隊

住宿方回覆: Dear Valued Guest,Thank you for taking the time to share your feedback.We are truly sorry to hear about the experience you had during your stay with us. Please accept our sincerest apologies for the issues you encountered with room cleanliness, the condition of the door lock, and the lack of consistent service. This is far below the standard we strive to uphold.Your comments regarding the presence of pests and the condition of the bedding are particularly concerning and have been urgently shared with our housekeeping and engineering teams for immediate follow-up and corrective action. We also regret the inconvenience caused by the lack of Chinese language support and the inconsistency in service from our front desk.Please know that your feedback is taken seriously and will be used to guide necessary improvements. We hope you will consider giving us another opportunity to better serve you in the future.Warm regards,Radisson Blu Plaza Bangkok

住宿方回覆: Dear Valued Guest,Thank you for taking the time to share your experience with us. We’re glad to hear you appreciated our convenient location; however, we sincerely apologize for the disappointment you experienced regarding the room assignment and the noise from the external area.Please rest assured that we take your comments seriously. We understand the importance of a comfortable and quiet stay, and we regret that we did not meet your expectations this time. Your feedback regarding the room and bathroom condition has been shared with our management team for further review and improvement.We truly value your input as it helps us enhance our services, and we hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Warm regards,Radisson Blu Plaza Bangkok Team

住宿方回覆: 尊敬的 Kwok Tung，感謝您選擇麗笙酒店並抽出時間分享您的入住體驗！我們很高興聽到您第一次來訪就給我們留下了深刻的印象。非常感謝您對我們禮貌熱情的員工以及乾淨寬敞的客房的讚美。我們很高興您喜歡房間的景色和整體氛圍。我們希望很快能再次歡迎您，享受另一次美妙的體驗！此致，曼谷麗笙廣場飯店

住宿方回覆: 尊敬的客人，感謝您的回饋！我們很高興您喜歡我們位於市中心的便利位置，距離購物中心僅幾步之遙。我們希望很快能再次歡迎您回到曼谷麗笙廣場飯店！誠摯的問候，曼谷麗笙廣場飯店團隊

住宿方回覆: Dear Valued Guest,Thank you for taking the time to share your experience with us.We’re delighted to know you appreciated our central location near Asok station, as well as the cleanliness and value of our hotel. Your feedback regarding the bathroom drainage and amenities is much appreciated and has been shared with our team for improvement.We’re pleased that these minor inconveniences did not affect your overall satisfaction, and we truly look forward to the opportunity of welcoming you back to Radisson Blu Plaza Bangkok in the future.Warm regards,Radisson Blu Plaza Bangkok

住宿方回覆: 尊敬的賓客：感謝您抽出寶貴時間與我們分享您的入住體驗。得知您的入住體驗未能達到預期，並且您在房間狀況和設施方面遇到了一些問題，我們深感抱歉。對於由此造成的不便，我們深表歉意。您關於空調噪音、房間異味、床墊狀況、水壓和天花板漏水的回饋已提交給我們的工程和客房服務團隊，以便我們立即審核並採取糾正措施。值得慶幸的是，我們很高興得知您喜歡我們的健身房和泳池設施。雖然我們很遺憾可能無法再次為您提供服務，但我們非常感謝您寶貴的意見，這將幫助我們改進。此致，曼谷麗笙廣場飯店團隊

住宿方回覆: Dear Valued Guest,Thank you for your kind and detailed review. We’re delighted to know you appreciated our convenient location, clean environment, and the warm service from our front desk team. It's also great to hear you found the spa facility and overall experience enjoyable.We’ve noted your feedback regarding the buffet breakfast variety and the challenges with taxis during peak hours. Your suggestions are helpful and will be shared with the team for consideration. As mentioned, the BTS is indeed a great option for getting around Bangkok efficiently.We truly appreciate your recommendation and hope to welcome you back to Radisson Blu Plaza Bangkok in the near future.Best regards,Radisson Blu Plaza Bangkok

住宿方回覆: 尊敬的蘭弗先生，非常感謝您詳細的評論並選擇入住我們酒店。我們很高興聽到您喜歡我們的位置、早餐、房間的寧靜以及前台團隊的熱情歡迎。我們感謝您對下午茶和迎賓水果的回饋；我們一直在尋找提升賓客體驗的方法。我們很高興您計劃再次向我們預訂，我們期待您的再次光臨！

住宿方回覆: Dear Valued Guest,Thank you very much for your generous feedback.We’re delighted to hear that you enjoyed our convenient location between BTS Asok and Phrom Phong stations, as well as the spacious room, quiet air conditioning, and the comfort of our beds and pillows. It's also wonderful to know that our diverse breakfast selection, including Indian cuisine, added to your satisfaction.We truly appreciate your kind words and look forward to welcoming you back to Radisson Blu Plaza Bangkok on your next visit.Warm regards,Radisson Blu Plaza Bangkok

住宿方回覆: 尊敬的客人，感謝您與我們分享您的正面回饋！我們很高興聽到您發現我們的酒店物超所值並且喜歡我們的高檔住宿。很高興知道我們的早餐和周到的服務滿足您的期望。如果您下次造訪時有任何具體想看或體驗的事情，請隨時告訴我們。

住宿方回覆: Dear Freeline,Thank you for taking the time to share your experience with us. We’re delighted to hear that you enjoyed the spaciousness of your room and the convenience of our location near the subway station, shopping mall, and nearby restaurants. It’s great to know that you appreciated the discount at our rooftop bar during 9-11 pm and found our Let’s Relax Spa on the 6th floor to be a pleasant addition to your stay.We hope to have the pleasure of welcoming you back soon for another relaxing and enjoyable visit.Best regards,Radisson Blu Plaza Bangkok Team

住宿方回覆: Thank you for sharing your experience, and we sincerely apologize for the challenges you faced during your stay with us. We regret the inconvenience caused by the room assignments and the delay in addressing your requests. It's clear that we did not meet our standard for providing a smooth and comfortable experience, and for that, we are truly sorry. We appreciate you bringing these issues to our attention, and we will work diligently to ensure our communication and response times are improved. We're glad to hear that you enjoyed the breakfast, though we wish your overall experience had been better. We value your feedback and will use it to improve our services. We hope to have the opportunity to welcome you back and provide a much more satisfying experience.