巴黎蘇達的評論

住宿方回覆: We’re truly delighted to hear that you had a very satisfying stay with us and that you enjoyed the rainforest atmosphere, the pool, and our personalized service. Our location may be tucked away, but we believe that’s part of the charm — offering a peaceful jungle escape while still being accessible with the help of our friendly team.We’re also happy to hear that the scooter rental worked out well for you and that our staff could assist with luggage and other arrangements. Thank you again for choosing The Pari Sudha, and we’d love to welcome you back for another relaxing day in nature!

住宿方回覆: 感謝您寶貴的評論！我們很高興您對我們的住宿有著如此正面的感受。您所提及的位置確實可能會讓人有些困惑，但我們很榮幸您認為這裡是一個值得前來的地方。作為叢林中心，我們確實與自然環境相鄰，昆蟲和爬行動物的出現是很自然的現象。我們的員工一直致力於為客人提供最好的服務，並且積極尋找解決問題的方法，這是我們最重視的事情。我們很抱歉您在早餐送達的時間上遇到了困擾，我們的目標是確保客人能夠按時享用早餐。我們會將您的反饋告知相關部門，以確保這種情況不再發生。另外，我們很高興您能夠在房間中感受到大自然的美好，這正是我們的目標之一。我們的泳池園區一直得到很好的維護，並為客人提供最好的休閒體驗。最後，感謝您對我們早餐的讚揚，我們的廚師一直致力於為客人提供美味的食物。我們希望在您下次的入住中能夠給您留下更完美的回憶，並全面改進我們的服務。期待您的再次光臨！

住宿方回覆: 感謝您的回饋，儘管您的評論顯然充滿了不準確和虛假之處。首先，您聲稱抵達時床單很髒並且地板上有垃圾的說法完全沒有根據。我們的客房服務團隊保持嚴格的標準，照片證明您的指控毫無根據。此外，您對早餐和驅蟲劑的抱怨也被誇大了。我們提供一系列高品質早餐選擇，雖然我們了解口味各異，但您關於食物導致疾病的說法沒有事實依據。至於驅蟲劑，我們出於禮貌提供，由客人自行決定。您要求退款的原因是您預訂日期有誤，這並不能成為您在評論中撒謊的理由。儘管我們遵守政策準則並拒絕滿足您最後一刻的請求，但您試圖用虛假聲明來抹黑我們機構的聲譽並不符合您的性格。總之，我們堅持我們服務和設施的完整性。您的欺騙性評論是對我們辛勤工作的員工和我們機構誠信的侮辱。我們鼓勵未來的客人考慮證據並做出自己的判斷。我們感謝您的回饋，儘管您的評論顯然充滿了不準確和虛假之處。首先，您所聲稱的床單髒、地板上有垃圾的說法根本沒有根據。我們的客房服務團隊保持著嚴謹的標準，照片證據證明您的指控毫無根據。此外，您對早餐和驅蟲劑的抱怨有些誇大。我們提供一系列高品質早餐選擇，雖然我們了解口味各異，但您關於與食物有關的疾病的說法是沒有根據的。至於驅蟲劑，則是出於禮貌而提供，是否使用由客人自行決定。您因預訂日期錯誤而要求退款，並不能保證您的評論中存在此類不誠實行為。儘管我們遵守政策準則並拒絕滿足您最後一刻的要求，但您試圖用虛假聲明來誹謗我們的酒店，這對您的品格影響很大。總之，我們堅持我們服務和設施的完整性。您的欺騙性評論是對我們辛勤工作的員工和我們機構誠信的侮辱。我們鼓勵未來的客人考慮證據並自行判斷。感謝您的回饋，雖然您的評論很明顯，但充滿了不准確和意象的地方。的標準，照片證明了您的指控毫無根據。的斷言沒有事實依據。撒謊。評論是對我們辛勤工作的員工和我們機構的侮辱。

住宿方回覆: 尊敬的顧客，感謝您的反饋，我們非常重視您的意見，並願意為造成的任何不便向您致以誠摯歉意。關於前台沒有常駐人員的問題，由於我們的主樓位於後方，前台確實沒有員工駐守。然而，我們安裝了對講設備，衹需按下呼叫按鈕，就會有工作人員迅速前來協助。此外，我們在抵達位置還安裝了閉路電視監控，以確保您的安全。至於聯繫問題，我們確實提供WhatsApp賬號，方便客人隨時聯繫我們解決問題。然而，我們意識到中國大陸的客人可能更習慣使用微信而非WhatsApp。因此，我們將盡快建立微信賬號，為此給您帶來的不便深感抱歉。我們的住宿提供了一個價格適中、舒適而經濟的選擇，但並非豪華酒店。我們明白並尊重每一位客人的需求。然而，我們也承認我們不是完美的，有時問題難免發生。我們更願意客人在遇到問題時能夠與我們進行充分的溝通，而不是將不滿公之於眾。再次感謝您選擇入住我們的酒店，我們將努力改進，確保提供更好的服務和體驗。期待有機會能夠再次迎接您的光臨。

住宿方回覆: We’re very happy to hear that you enjoyed the environment — being surrounded by nature is one of the things that makes The Pari Sudha special. We hope to welcome you back again soon for another peaceful escape in the jungle!

住宿方回覆: 感謝您的回饋意見。由於您生活在叢林地區，蚊子的存在是很正常的。壁虎在那裡尋找那些動物

住宿方回覆: 你好。感謝您的好評。如果您需要任何進一步的協助，請告訴我們

住宿方回覆: 我們衷心感謝您花時間與我們分享您在 The Pari Sudha Ubud 的非凡體驗！您的回饋為我們帶來了巨大的快樂，並很好地提醒我們為什麼我們熱愛我們所做的事情。我們的敬業團隊全心全意致力於為我們尊貴的客人提供卓越的服務並打造難忘的時刻。令我們感到自豪的是，我們的努力不僅增強了您的整體享受，還創造了持久的回憶。從我們的熱情好客到溫馨舒適的住宿，我們不斷努力在您訪問的各個方面超越您的期望。您對我們員工的好評對我們來說非常有意義。我們非常幸運能夠擁有一支真正關心客人福祉和滿意度的團隊。請放心，您令人振奮的讚美將成為他們繼續提供無與倫比的服務和熱情款待的強大動力。我們再次對您的寶貴反饋以及選擇烏布帕里蘇達酒店表示最深切的感謝。我們熱切期待未來有機會歡迎您再次光臨，我們可以一起創造更非凡和珍貴的回憶。最誠摯的問候，

住宿方回覆: Thank you for taking the time to share your thoughts, although we are truly sorry to hear that your experience did not meet your expectations.We would like to clarify a few important points. You booked the Forest Labyrinth room, which is clearly described—with photos—on our booking platforms and official website. It features an underground-style bathroom that many guests find unique and immersive within our jungle setting. We understand this may not suit everyone, which is why we are very transparent about the room layout and include it in our official websiteOur property is indeed located approximately 200 meters from the main road and is accessed via a small village path, as explained in advance. This is a characteristic of many authentic Ubud accommodations and part of the charm of staying in nature. Towels are stored in a designated utility area and are freshly laundered daily. Our housekeeping team also provides both daily cleaning and turndown service.While we understand travel preferences differ, we find it disappointing when guests decide to leave on arrival and expect a refund after occupying availability that could have been offered to others. There was no communication during your brief stay about any of the issues raised here, which would have allowed us the opportunity to assist or offer alternatives.We are a family-owned small property with limited staff, but we are always available via WhatsApp or in person for any support needed. We always welcome constructive feedback, but exaggerated accusations—such as calling us scammers—are simply unfair to our hardworking team.

住宿方回覆: Thank you so much for your kind words and thoughtful feedback! We’re so happy to hear that you enjoyed your stay, especially the comfort of the room and the semi-private pool — there’s nothing like a refreshing dip while being surrounded by nature. We're also glad our team could assist with your late-night check-in and make you feel welcome, even at 2am!You're right — as part of the charm of Ubud, many hidden gems like ours require a short walk from the main road. While it might feel a bit tricky at night, we’re grateful that you found the overall experience well worth it.We hope to see you again on your next visit to Bali!

住宿方回覆: Thank you for taking the time to share your feedback. We’re truly sorry to hear that your stay did not meet your expectations, especially for such an important occasion as your honeymoon.We appreciate your kind words about our staff — the team always strives to deliver warm and attentive service to all guests. However, we would like to clarify a few important points regarding your experience:Firstly, as our property is nestled in the heart of Ubud’s lush jungle, the presence of small insects and lizards is completely natural and expected in this environment. We do our best to minimize their presence with daily cleaning and maintenance, but due to the open-air tropical setting, it is not something we can fully eliminate. Many of our guests value this immersive nature experience, though we understand it may not be ideal for everyone.Secondly, regarding the tobacco smell, we always aim to accommodate guest requests. In this case, our team responded immediately by freshening the room. Unfortunately, spraying air fresheners is the only safe and effective method we can offer to neutralize odors at short notice.We’re sorry to hear that breakfast did not meet your expectations. We offer a rotating menu of both Indonesian and Western options, and we’re always happy to receive suggestions on how we can improve.

住宿方回覆: We’re sorry to hear that certain aspects of your stay did not meet expectations. Due to our jungle location, occasional visits from insects like cockroaches and mosquitoes can happen despite regular pest control and deep cleaning. We’re glad our team responded quickly with assistance when requested.As a small family-run property, we are still limited in some facilities such as poolside loungers and multiple breakfast options. Breakfast is freshly prepared daily, and we offer a rotating menu, but your suggestion is noted and will be discussed with our kitchen team. Regarding payment, we accept cards for most services, though sometimes internet signal limitations may cause issues with the terminal — we apologize for any inconvenience this caused.We appreciate your recognition of our communication via WhatsApp. Our team is always doing their best to assist guests with anything they need. Thank you once again, and we’re truly sorry your stay was less than ideal.