在墨西哥科利馬州，設有健身房的飯店

我們一家4人入住了9天,在科利馬的這家很棒的小酒店。我推薦不夠!!!工作人員很棒!而且我喜歡一切都整潔乾淨!!!清潔對我們的家庭來說是件大事,我們完全可以看到這家酒店的員工是多麼的自豪和奉獻,使這家酒店一塵不染!請保持這種方式。我們總有一天會回來的!就一點小費,那邊的自助餐雖然有點貴,方便,食物也不錯。如果你在找食物交易,10分鐘內有很多地方可以選擇。收音機價格便宜,也安全。他們真的爲我們提供了服務,確保我們得到很好的照顧,滿足了所有的需要。我們絕對滿意我們的住宿!非常感謝!!!

服務從前就很棒,包括溫和的早餐(蛋、、酸奶、咖啡、麪包、穀物、牛奶和果 ) 。房間很小,沒有窗戶我可以打開,雖然身後海灘沒有直接的訪問,但是周圍街道都要環,它有1.2米深的,適合兒童。它靠近商業中心和景點。如果你想節約住,那麼就非常推。

We drove to Manzanillo, Colima from Chapala, Jalisco this morning for a one-night romantic getaway, and reserved a Suite with a Jacuzzi tub. We called ahead to assure that our room had a Jacuzzi. The place was relatively deserted when we arrived, no one in the restaurant all afternoon ... and we were alone in the pool. The Jacuzzi was HUGE and took well over 90 minutes to fill (seemed wasteful of hot water). However, it did not work. We called down to front desk and requested a maintenance man. They first sent two guys around 8 pm, a young man and an older man who reeked of alcohol and staggered, and both left after about 20 minutes and not being able to start Jacuzzi. A second call to front desk brought the young man back, who worked enthusiastically for another 40 minutes, then left, saying he would return. After waiting 20 minutes with no return, a third call to front desk gal, Angie, had her send the older, drunk guy. He worked for another 15 minutes before giving up. Meanwhile, handfuls of Dirt were being forced out of the various jets, making the water unusable. I called to Angie again and reminded her we were there for one romantic evening with a Jacuzzi tub and since it was unusable, we were needing a partial refund. She said we needed to talk with Manager FELIPE LUNA at 8am. I asked her to leave Mr. Luna a message about our more than Two Hours of failed maintenance attempts on our Jacuzzi tonight. We felt it would be appropriate to have a refund of the difference between a Standard Room and this room with Jacuzzi (a difference of $1,303 MXN or $64.50 USD). Shortly thereafter Mr Luna called our room and, after repeating that we felt a partial refund was due, he offered us 'breakfast' in the morning, 'worth $20 USD'. I repeated that the difference in room rates would be appropriate ... and FELIPE LUNA lied and insisted the difference in room rates was $20 USD!! After reading other reviews about the poor quality of their restaurant, I'm glad we did not accept Mr Luna's ridiculous offer. This was a learning experience and we will definitely NOT return to this poorly maintained hotel. We plan frequent trips for a 60 member motorcycle club, and will cross this hotel off our list of beach destinations.

Everything is great. The food is tasty and delicious. The drinks are great but will love if the closing time is longer thank 5 pm. The big main pool was closed due to restoration but other than that is a really good place to be and enjoy the vacations

It all started when we spent a whole day flying or in airports. We had reservations for everything (flight, shuttle and hotel...fully paid for). when we arrived about 10pm, we were tired and shocked to see we had no reservations that night. They informed us we had to pay for the night up front in order to stay there (305.00us).....we did and they let us have a room....so next day, all finally got figured out with the help of the shuttle driver, and I was to get refunded the money, per front desk evening supervisor. She promised with no results, even though I was told the money would be back in my account by the day before we left for home...over and over she said we would be paid, They don't even have the courtesy to call or email me with info or money. Dont trust this hotel.....I have been vacationing and traveling over 40+ years.........this is the worst, never ever go back , even if I won a free week there. I would have given a minus 2, but employees were very helpful, kept grounds and beach clean, food was good ............so there be it.........plan on another hotel, one with more better feed back.

Hicimos una reservacion por una noche en el Hotel Grand Festival Manzanillo, llegamos al hotel a las 12:30hrs y tardamos en hacer el check in aproximamente 30 minutos ya que solamente habia una chica atendiendo la cual en su atencion dejaba mucho que desear respondiendo con negativas cualquier solicitud que se le hiciera en vez de dar opciones, solicite una villa en planta baja ya que somos adultos mayores y de una forma muy grosera nos dijo que no, que si nos tocaba que estaba bien pero no nos dio ninguna opcion hasta de pagar mas. Junto a ella se encontraba un chico practicante que tenia mejor actitud y aunque nervioso hacia su trabajo. Afortunadamente nos colocaron los brazaletes y empezamos a disfrutar el lugar, nos indicaron que podiamos cambiarnos de ropa en los vestidores que estan frente a la recepcion los cuales estan sucios y descuidados (en el area de regadera habia hasta una toalla sanitaria sucia) En cuanto a los alimentos y las bebidas todo estuvo excelente, la atencion de meseros en general y la hostess del restaurante italiano muy bien. Yesenia en el restaurante de la alberca para el desayuno con atencion sobresaliente. Hablando de la Villa (habitacion) esta en condiciones regulares, cama comoda, limpieza buena, pintura en la habitacion bien, pero la cocina en el area de la estufa esta oxidado. Hablando de la playa, el espacio destinado para el Hotel es muy pequeño y en general no caben los huespedes. Hay bastante basura tirada. El Restaurante de la playa nos sorrprendio ya que todo estaba delicioso y las bebidas muy bien (atencion maravillosa del mesero), pero las mesas y sillas estan viejas y da mal aspecto ver las sillas todas manchadas. Llego el momento del check out, nuestro vuelo salia a las 7:00 pm y dejamos la habitacion a las 12:00 (horario del check out), pero quisimos estar mas tiempo en el hotel para tomar nuestro lunch, de inicio nos querian cobrar una noche completa por esto pero les dijimos que nos iriamos a las 4:00 pm, entonces solamente nos cobraron $1,050.00 mxn por dos personas para tomar el lunch. En general nuestra estadia no fue como la esperabamos, fuimos huespedes de este hotel cuando se llamaba Maeva por mas de diez años ya que regresabamos cada Octubre y fue por eso que quisimos regresar pero despues de esta experiencia, ya no volveremos mas.

我們家人去曼扎尼羅,我們住在一間房間裏,我的孩子,我丈夫和我,當我們去洗手間的時候,我就把這張紙張貼在上面,他們提到他們會在第二天檢查一下,所以我們晚上去接待室。很早,水來看了,我們整天走到海灘,到房間時沒有,我丈夫在接待室說,他會問服務員爲什麼。我要交的時候,他們問我你住哪裏?我說得很糟糕,我可以在哪裏註明我的抱,小姐回答我爲什麼?首先洗...然後房間...如果服務員說他沒有做室,因爲房間裏有一張卡,不打擾不對的事,他們相信服務員而不是我們....所以他們失去了我們作爲客戶我絕對不推...問好

Es una excelente opción ya que tiene excelente servicio,limpieza y orden , mi estancia fue relajante por el ambiente y el personal muy agradable y detallista en saber mis necesidades y hacerme sentir lo más agusto posible

服務從前就很棒,包括溫和的早餐(蛋、、酸奶、咖啡、麪包、穀物、牛奶和果 ) 。房間很小,沒有窗戶我可以打開,雖然身後海灘沒有直接的訪問,但是周圍街道都要環,它有1.2米深的,適合兒童。它靠近商業中心和景點。如果你想節約住,那麼就非常推。

We drove to Manzanillo, Colima from Chapala, Jalisco this morning for a one-night romantic getaway, and reserved a Suite with a Jacuzzi tub. We called ahead to assure that our room had a Jacuzzi. The place was relatively deserted when we arrived, no one in the restaurant all afternoon ... and we were alone in the pool. The Jacuzzi was HUGE and took well over 90 minutes to fill (seemed wasteful of hot water). However, it did not work. We called down to front desk and requested a maintenance man. They first sent two guys around 8 pm, a young man and an older man who reeked of alcohol and staggered, and both left after about 20 minutes and not being able to start Jacuzzi. A second call to front desk brought the young man back, who worked enthusiastically for another 40 minutes, then left, saying he would return. After waiting 20 minutes with no return, a third call to front desk gal, Angie, had her send the older, drunk guy. He worked for another 15 minutes before giving up. Meanwhile, handfuls of Dirt were being forced out of the various jets, making the water unusable. I called to Angie again and reminded her we were there for one romantic evening with a Jacuzzi tub and since it was unusable, we were needing a partial refund. She said we needed to talk with Manager FELIPE LUNA at 8am. I asked her to leave Mr. Luna a message about our more than Two Hours of failed maintenance attempts on our Jacuzzi tonight. We felt it would be appropriate to have a refund of the difference between a Standard Room and this room with Jacuzzi (a difference of $1,303 MXN or $64.50 USD). Shortly thereafter Mr Luna called our room and, after repeating that we felt a partial refund was due, he offered us 'breakfast' in the morning, 'worth $20 USD'. I repeated that the difference in room rates would be appropriate ... and FELIPE LUNA lied and insisted the difference in room rates was $20 USD!! After reading other reviews about the poor quality of their restaurant, I'm glad we did not accept Mr Luna's ridiculous offer. This was a learning experience and we will definitely NOT return to this poorly maintained hotel. We plan frequent trips for a 60 member motorcycle club, and will cross this hotel off our list of beach destinations.

Everything is great. The food is tasty and delicious. The drinks are great but will love if the closing time is longer thank 5 pm. The big main pool was closed due to restoration but other than that is a really good place to be and enjoy the vacations

It all started when we spent a whole day flying or in airports. We had reservations for everything (flight, shuttle and hotel...fully paid for). when we arrived about 10pm, we were tired and shocked to see we had no reservations that night. They informed us we had to pay for the night up front in order to stay there (305.00us).....we did and they let us have a room....so next day, all finally got figured out with the help of the shuttle driver, and I was to get refunded the money, per front desk evening supervisor. She promised with no results, even though I was told the money would be back in my account by the day before we left for home...over and over she said we would be paid, They don't even have the courtesy to call or email me with info or money. Dont trust this hotel.....I have been vacationing and traveling over 40+ years.........this is the worst, never ever go back , even if I won a free week there. I would have given a minus 2, but employees were very helpful, kept grounds and beach clean, food was good ............so there be it.........plan on another hotel, one with more better feed back.

Hicimos una reservacion por una noche en el Hotel Grand Festival Manzanillo, llegamos al hotel a las 12:30hrs y tardamos en hacer el check in aproximamente 30 minutos ya que solamente habia una chica atendiendo la cual en su atencion dejaba mucho que desear respondiendo con negativas cualquier solicitud que se le hiciera en vez de dar opciones, solicite una villa en planta baja ya que somos adultos mayores y de una forma muy grosera nos dijo que no, que si nos tocaba que estaba bien pero no nos dio ninguna opcion hasta de pagar mas. Junto a ella se encontraba un chico practicante que tenia mejor actitud y aunque nervioso hacia su trabajo. Afortunadamente nos colocaron los brazaletes y empezamos a disfrutar el lugar, nos indicaron que podiamos cambiarnos de ropa en los vestidores que estan frente a la recepcion los cuales estan sucios y descuidados (en el area de regadera habia hasta una toalla sanitaria sucia) En cuanto a los alimentos y las bebidas todo estuvo excelente, la atencion de meseros en general y la hostess del restaurante italiano muy bien. Yesenia en el restaurante de la alberca para el desayuno con atencion sobresaliente. Hablando de la Villa (habitacion) esta en condiciones regulares, cama comoda, limpieza buena, pintura en la habitacion bien, pero la cocina en el area de la estufa esta oxidado. Hablando de la playa, el espacio destinado para el Hotel es muy pequeño y en general no caben los huespedes. Hay bastante basura tirada. El Restaurante de la playa nos sorrprendio ya que todo estaba delicioso y las bebidas muy bien (atencion maravillosa del mesero), pero las mesas y sillas estan viejas y da mal aspecto ver las sillas todas manchadas. Llego el momento del check out, nuestro vuelo salia a las 7:00 pm y dejamos la habitacion a las 12:00 (horario del check out), pero quisimos estar mas tiempo en el hotel para tomar nuestro lunch, de inicio nos querian cobrar una noche completa por esto pero les dijimos que nos iriamos a las 4:00 pm, entonces solamente nos cobraron $1,050.00 mxn por dos personas para tomar el lunch. En general nuestra estadia no fue como la esperabamos, fuimos huespedes de este hotel cuando se llamaba Maeva por mas de diez años ya que regresabamos cada Octubre y fue por eso que quisimos regresar pero despues de esta experiencia, ya no volveremos mas.

我們家人去曼扎尼羅,我們住在一間房間裏,我的孩子,我丈夫和我,當我們去洗手間的時候,我就把這張紙張貼在上面,他們提到他們會在第二天檢查一下,所以我們晚上去接待室。很早,水來看了,我們整天走到海灘,到房間時沒有,我丈夫在接待室說,他會問服務員爲什麼。我要交的時候,他們問我你住哪裏?我說得很糟糕,我可以在哪裏註明我的抱,小姐回答我爲什麼?首先洗...然後房間...如果服務員說他沒有做室,因爲房間裏有一張卡,不打擾不對的事,他們相信服務員而不是我們....所以他們失去了我們作爲客戶我絕對不推...問好

我們一家4人入住了9天,在科利馬的這家很棒的小酒店。我推薦不夠!!!工作人員很棒!而且我喜歡一切都整潔乾淨!!!清潔對我們的家庭來說是件大事,我們完全可以看到這家酒店的員工是多麼的自豪和奉獻,使這家酒店一塵不染!請保持這種方式。我們總有一天會回來的!就一點小費,那邊的自助餐雖然有點貴,方便,食物也不錯。如果你在找食物交易,10分鐘內有很多地方可以選擇。收音機價格便宜,也安全。他們真的爲我們提供了服務,確保我們得到很好的照顧,滿足了所有的需要。我們絕對滿意我們的住宿!非常感謝!!!

Es una excelente opción ya que tiene excelente servicio,limpieza y orden , mi estancia fue relajante por el ambiente y el personal muy agradable y detallista en saber mis necesidades y hacerme sentir lo más agusto posible