在法國大東部大區，設有早餐的飯店

我們到歐洲自駕遊的旅途中在這裏留下了深刻的美好印象。酒店內裝飾具有法蘭西傳統藝術風格，古樸中流露着浪漫與熱情。前台的帥哥更是給予我們很熱情親切的接待，先讓我們看了房間，介紹了生活設施。房間用品都很乾凈，暖氣也很熱，這對於冬季自駕遊的我們來説很重要。酒店的位置距離商業中心很近，環境幽靜，交通便利。周圍還有大型超市，購物也非常便利。院內有寬敞的停車場，還是免費的，晚上要關閉院落大門，因此給人安全感。我們很喜歡這家酒店，原來訂1天，後來又續訂1天。由於大意，在續訂時我們發生了重複下單的失誤，帥哥為我們及時糾正，避免了損失。 選擇這家酒店，是我們旅途中的一次幸運。祝酒店生意興隆！聖誕快樂！ 4位來自中國北京的旅行者寫於2024年聖誕節前

我們只住了一晚。床墊很舒服，房間很安靜，浴室最近剛翻新過，工作人員也很樂於助人。車庫很小，但只要14歐元（在斯特拉斯堡來說很便宜），很划算。推薦。

酒店好處,正確的室內,看過多的,聲不太好,沒有季節的覆蓋。 沒有款的費用 幸運的是,在旅途網站上, 房間的價格還可以, 而且是很貴的

我在豪華大床房住了兩晚，整體體驗不錯。地理位置便利：距離市中心僅一小段電車車程，靠近會議廳。房間寬敞，床很舒服。我也很喜歡飯店的茶水和咖啡沖泡設施。酒吧和餐廳是晚上放鬆身心的好去處。 工作人員友好專業，隨時準備提供協助。飯店和房間的一些區域略顯陳舊，這可能是需要改進的地方。此外，如果您不是希爾頓榮譽客會會員，停車和客房內無線網路需要額外付費。 總的來說，這是一個可靠的選擇，特別適合商務旅行或短途城市旅行。住宿舒適，工作人員樂於助人，交通便利。

位置很方便位，於舊城區，距離小法蘭西 2 分鐘路程。 服務也不錯，設施齊全， 乾淨衞生，房間隔音很好，不用擔心街道噪音。酒店感覺很新。床很舒服，入住/退房過程都很順利。早餐很充足很舒適。總體而言，這是一次舒適的住宿，距離火車站僅 8 分鐘步行路程。值得推薦

我住了三晚。飯店位置非常便利，就在火車站對面。即使深夜抵達也沒關係。飯店裡那部古老的電梯還在使用，一定要體驗一下！前台工作人員都非常友好，我的住宿體驗很愉快。下次來斯特拉斯堡我一定還會選擇這家旅館。 飯店入口晚上11點後關閉，所以如果您要待到很晚，請務必提前了解如何開門。

- 很好的酒店服務 你能在鄰居家裏吃飯 我們一定會在旅途中回來的

AVOID AT ALL COSTS as this hotel is not worth the money or trust from its guests. I stayed at Le Grand Hôtel Strasbourg from October 5–6, 2025 (Room 317). What happened that night was unacceptable for any hotel, let alone a three-star one. At around 2:00 a.m., I was abruptly awakened by loud knocking. The man outside refused to identify himself, only saying, “You called for something; I’m bringing it to you”. I hadn’t requested anything. He refused to give his name, and I couldn’t confirm who he was with no peephole. He then asked, “Are you a Chinese man in Room 317?” I am a Chinese woman travelling alone. When I said no, he replied, “Oh, maybe you exchanged rooms, or maybe someone made a joke” and left. I tried to call reception using the bedside phone, but it was broken. I then used my mobile to call the number on Google Maps; the same man answered, confirming only then that he was a hotel employee. He said a “Chinese man” had called asking for help, said he was in 317, and asked the receptionist to come because he had disabilities. Instead of verifying this request (which in the end turned to be from a guest in ibis hotel), receptionist simply checked the hotel system, read my full name aloud, assumed it was correct because it “looked Chinese”, and came knocking at 2 am. When I asked whether he confirmed the caller’s name, he said, “We don’t usually ask the names of our guests”. He also refused to tell me his own name. Only the next morning did the manager say his name was “Francis”. When I asked for his surname, she replied, “That’s the name he goes by here”. This entire event shows serious failures in safety, professionalism, and privacy: -No night security protocol; staff knock on guests’ doors at 2 a.m. without verification. -Broken in-room phone and no peephole reflect clear safety risks. -The employee failed to confirm the caller’s identity. -He accessed and disclosed my full name aloud, a privacy violation. -His assumption that a Chinese name equals a Chinese man reveals racial and gender discrimination. -He tried to distribute the responsibility to me, someone woken up BY him, instead of apologizing. GOOD NEWS: The manager’s vague answer about his identity shows the hotel's good protection of personal privacy. It's just the privacy had nothing to do with its guests. Because of this, I spent the night feeling unsafe and could not sleep until 4 a.m. I have neurasthenia, and being awakened like this caused serious distress. The next morning, the reception manager admitted that proper protocol requires checking a guest’s name before approaching their room — meaning this employee ignored standard procedure entirely. She kept repeating, “this is the first time this has ever happened to us”. This statement once again showed the amazing corporate culture of this hotel: distributing their responsibility onto innocent guest. She tried to make the incident seem as an isolated case rather than a systemic issue. But if their training were truly professionally standardised, such a mistake could never have happened. The whole thing WAS a systemic problem: poor staff training, lack of supervision, and disregard for privacy and guest safety. The hotel was unable to distinguish between internal and external calls, meaning they can’t verify where a call comes from. If the man at my door had not been an employee, I would have had no way to protect myself. Guests deserve safety, transparency, and respect — not fear, negligence, and discrimination. Until this hotel takes responsibility and implements real safety measures, there will still be danger of another guest being disturbed at 2 am, there will still be invasion of privacy by its staff, and there will still be chances of wasting your money only to get no rest over night and mental distress.

1.衞生狀況非常好！非常乾淨！房間是全新裝修設計的，沒有歐洲酒店那種普遍的“老化”問題。 2.這是一個自行車主題的酒店，酒店前台可以租車。 3. 地理位置，就在斯特拉斯堡火車站對面。非常好找。但是這個有利有弊吧，我們衹住一天，就去科爾馬了，所以為了轉車方便住這裏。但是其實從火車站往市中心走的這一小段路，總是有很多亂七八糟的人，****了是的，觀感很差。這點其實還是住大教堂周圍比較好。