We were happy overall with the accommodations. Check in was simple, the room was spacious and beautiful. The staff were very friendly and helpful.
The kitchen had all the necessities, there was a washer and dryer and they provided detergent. The bathrooms had a hair dryer, shampoo, conditioner and lotion. Very nice to see/have.
I was a bit put off by the ants and spiders I killed in the room and the mouse droppings in the kitchen cabinets.
Again overall great weekend get away.
訪訪客用戶Service was terrible. Check in was at 4:00 pm and we were still waiting to get into our room at 4:30 with multiple other people. They finally put us in a different room and the must have forgotten to change the other person’s room because someone else tried to get in our room with a card key! Thank god I had flipped the inside lock. This apparently happened to another person as well. Checking reviews later we learned this a chronic problem with this hotel. While sitting in the lobby waiting we witnessed multiple customers complaining to the front desk about various issues. Also there was a hidden charge of $20 per day to park. This needs to be fixed on your website as it says parking is free. We will never return to this hotel.