We are so impressed of staying here with the comfortness and full of amenities. The staffs here are so friendly and helpful. The breakfast here is great and variety, also even the taste. Moreover, there are plenty activities anf facilities in resort like snow shoe trail, reindeer feeding, fitness, and snow sledge. The complimentary are also cute and memorable, highly recommend this resort ❤️❤️
訪訪客Convenient location to airport, Santa Clause Village. Lots of nice hotel and activities can do in the resort. Love the room we had.
Breakfast is Ok, but the best is the service, restaurant and activities ! I enjoy my time here a lot especially the room !
EEmconcBad management during check in.
I book an Apartment for 2 nights for this stay but I got the room for 1 night each. Staff told me I have to change room tomorrow and check out at 12PM.
So that mean first night I stay and tomorrow check out 12PM and wait for a new room. Also, the apartment is very far from reception. Luckily, I have a car. Imagine if I don't have a car, I have to carry big luggage from the apartment to reception to check out and wait for new room later and move my luggage to new room again, how was it?
Moreover, when I check out at 12PM staff told me the room will ready for check in around 2 hours. Then came back to check in again for second at 3PM another staff told me the room is not ready yet and policy for the Apartment check in time is 6PM. ***!!! I said I need the room now because this is unacceptable. Then staff told me the room is ready and give me the key card.
So, for this situation I waste the time for half day to pack my luggage, move a lot of luggage to my car with a lot of snow, check out, go to reception for check out, wait the new room, wait, wait, wait, and come back to check in and got very bad answer that she told the room is not ready, and go to check in again, move my luggage to new apartment with a lot of snow, and take a rest. VERY BAD!!!!!
LLINGINBOThe service here is quite good, the staff in the recee will give you some useful advice if you ask, room is really awesome, geting a nice view from the balcony. The fast is also break.
服務很好,房間有陽台,浴室,桑拿房。風景很好,週邊有幾家餐廳可以吃飯。早餐也不錯