PPianist with no handsThis hotel was built in 1885 with historical background according to the pictures on the wall. It would be more informative if there was a more thorough descriptions next to the pictures and become a museum like Inn.
We stayed in the Superior King room with balcony, the river view was excellent. This little town is very tranquil with relaxing vibe. We loved to stay in the balcony, unfortunately, there is no any BBQ or stove for cooking here, or we would love to stay more days. There is also no sun umbrella or shaded place in the balcony, and it could be very bright and hot even during 11C in the summer.
Our room is the closest to the car park, but we can’t access the stairs directly down to the car park. Instead, we had to detour in the hotel, walked the a few levels of stairs with passing two doors to the car park. There are more than a dozen of stairs in the hotel. Elderly and anyone with leg or back problems need to be aware of it.
Our room has been renovated recently. Everything maintains in very good condition, besides of the air conditioning. The air conditioning system was connected to another three rooms in the same isle. If any of the room turns on the heater while everyone is using the cool mode, the air conditioning will be shown in error.
Thanks for Meghan that she was willing to come back to the hotel for us in 5 mins even it was out of her work time. She has been very helpful and nice during our stay. She is the best front desk I have seen on this island.
We were happy with our stay, even we noticed that the noisy music from the pub right under the hotel level not only on in the weekend until midnight. However, we felt that compressor next to us had been noisy all day. We only felt quiet after we turned off the bathroom ventilator, air conditioning and closed the window.
There was also two washing machines and one dryer on site charging only CAD$2 for each laundry. I think this is the cheapest laundry service on the island.
The last but not least is the bath towels. We can’t stand with it snowing with crushes. I would suggest people bringing their towels. And the water pressure was too weak like a garden pot watering.
MMikki LizMy friend and I liked this place, but there are a few things that really need improvement.
First, there’s basically no security. Anyone can walk into the building and access any floor without a key card, which doesn’t feel safe at all.
Second, the breakfast situation was frustrating. I went up to the 25th floor for breakfast and asked the receptionist if I could bring some food back to my room. She said she didn’t know and told me to ask the kitchen.
When I went in, a staff member explained the food options to me, and I asked if I could just take a small portion like some scrambled eggs and potatoes back to my room on a small plate. She said no and that everyone has to eat there.
Then I just ubereats some breakfast for us. When I checked out, the receptionist asked if I got my food. I said no and I told her they didn’t allow me bring food to my room, she also suggested “Maybe next time you can bring your own plate from your room.”
Honestly… seriously? 😅😅😅
Also, when I booked my room (King Studio), I specifically requested a quiet room away from the elevators. However, when I arrived, I realized my room was right next to the lifts, which was disappointing.
On a positive note, the staff member named Menaka at the ground floor during check-in was very helpful and nice.
Parking was $20 overnight, which is cheaper than most hotels in Canada (usually around $28–35), so that was a plus.
The elevators are high-tech, but since there’s no key card restriction, anyone can access any floor. It feels like strangers could easily reach your room, which is concerning.
On the bright side, the place is clean and very quiet at night. Compared to many hotels in Surrey that are close to the SkyTrain or have constant noise from traffic and police sirens, this location is much more peaceful and doesn’t have that issue.