在賽普勒斯法馬古斯塔區，設有SPA的飯店

Me and my mum stayed in this hotel for 4 nights. Two of the main reasons I booked this hotel were because of its excellent location and they have front sea view room available on the dates I wanted. Let’s talk about the positive first. The seaview in our room was amazing and the location was perfect. Easy to go around, restaurants and bars and grocery are all walking distance. Bus 101 and 102 right next to the hotel can take us to all the tourist attractions nearby. The balcony door was so soundproof that despite located in the middle of the center, we barely hear anything once the door was closed. They did surprise us with a compliment bottle of champagne when we arrived as I mentioned that it was my mum’s birthday trip. It is definitely a family oriented hotel if you have kids with you. They did have some sort of program daily for the kids to join and having a calm white sand beach right in front of the hotel is definitely something you want to have when travelling with kids. Now comes to the negative. First of all, the service was definitely not I would expect from a 5 stars hotel. We arrived with a taxi, there was two bellboy approached our taxi which I thought they would helped with our luggage as we were all female including the taxi driver. However the older bellboy just stand there when me and the taxi driver were unloading the luggage from the taxi. He was literally right next to me and watched me struggle a bit with the luggage and did not even lift a finger. The older guy then told the younger one to take our luggage to the lobby after me and the driver unloaded it from the taxi. Honestly I found it quite unacceptable for a 5 stars hotel. The receptionist that greeted us was nice and she gave me all the information I needed and brought us a welcome drink which it did immediately make me feel better. The room was definitely dated, no toothbrush or cotton bud and cotton pads were presented in the room. Only shower gel and shampoo was provided ( no actual conditioner). It was fine for us as we always carry and use our own but I would expect those amenity to be already present in the room of a 5 stars hotel. Bed was extremely soft but we did not end up with back pain waking up so I think it was fine. All in all , the room was definitely not posh or what one might expect from a 5 stars hotel. Then when we tried to reserve for the sunbed, there was not much available so we ended up on the grass but not next to the pool but I guess that’s just our luck and the hotel was pretty packed so can’t do much about it. Breakfast in the hotel was ok. Quality was fair. Same food everyday. Freddo coffee is not included apparently. Service at the breakfast was 50/50. There were staffs that were smiling and greeting us and even remembering us ( all were from south Asian) and there were staffs with a poker face and just come collect our plate without even asking us if we still was eating. One Manager just stand there observing with a kind of upset face and zero interaction with customers. Another was annoyed by the staffs as some seem to not knowing which area they should be working in. As someone that works in hospitality I could sense that it was not a happy environment to work in. It seems like they were hiring inexperienced staffs and provide them only basic training at the peak season just so they can deal with the high amount of customers. The tension was high and even the customer can feel it looking at their interactions. By 10:30am they would try to collect everything on the table even you might still be working on the breakfast as they have to prepare for the lunch hour for the all inclusive plan customers. I would not say it was a bad stay. I still did enjoy my time there in this hotel. However I think the hotel did not quite meet the standard of a 5 stars hotel. Next time when I go back, I would tried their other sister hotel—sunrise pearl/ sunrise jade as they do look more posh and new.

除了一個非常不愉快的事件外,一切都很棒。一天晚上,我的妻子和2歲的孩子在房間裏睡着了,我和我的朋友在大廳裏喝了晚酒。午夜時分,我妻子打電話給我,說有兩個男人走進房間,打開所有的燈,大聲喊叫,喚醒了和我妻子一樣非常不安的嬰兒。我們房間的鑰匙不再工作了。我去接待處,很明顯地震驚了這一事件,如果允許陌生人在半夜進入你的房間,任何事情都可能發生有一個快速的道歉,並告訴他們,他們給了別人我們的房間是錯誤的。對於一家五星級酒店,我不希望出現如此嚴重的錯誤,並且希望通過道歉來彌補這一事件。

We stayed at the hotel from 2 to 4 October 2026 to celebrate our daughter’s birthday. The hotel has many good qualities, but unfortunately I cannot say that I would recommend it at this point. The positives: the staff were wonderful — polite, friendly and genuinely pleasant at reception, in the restaurants and at the bars. For our daughter’s birthday, cakes and sparkling wine were kindly placed in our fridge. The hotel has beautiful views, lovely green grounds, spacious rooms with kitchenettes, comfortable mattresses and excellent bed linen. There is also a shuttle to the beach, daytime activities, evening entertainment and a good variety of food. Unfortunately, the cleanliness and maintenance of the room were disappointing. The sink in our room was leaking, so water collected on the floor after use. On Saturday morning I wiped it up with the bath mat and left it on the floor. When we returned after breakfast, the same wet and dirty mat had simply been hung over the glass shower partition instead of being replaced. Towels left on the floor should be changed. The towels also did not smell fresh, which made me question their cleanliness, although the bed linen was spotless. I also found dirt between the sink and the bathtub, together with a spider’s nest and a large spider. We are not afraid of spiders, but this is not something you expect in a 4-star hotel costing more than €300 per night. Another unpleasant issue was the tableware in the main restaurant. Many plates had white residue and streaks and looked very dirty. I mentioned this to the staff, but the same problem remained at breakfast on both Saturday and Sunday. This was our second stay at a hotel from this chain, and unfortunately also the second time we experienced problems with room condition or cleanliness. Please pay more attention to housekeeping standards, staff training and room maintenance. These issues seriously affect the overall impression of an otherwise very pleasant hotel.

塞浦路斯最好的海灘和大海..像水族館,純淨的水像游泳池..我確實參觀了這家酒店10年離開總是很開心,距離小不像其他地方像足球場步行和在酒店內散步..房間,大堂海灘。 推薦高爾特,喜歡這個地方

一切都很喜歡。當然,酒店不是新,但每次減去(而且沒有很多)都有許多好處。這個地區是設計的,所以儘管有大量的客人,幾乎沒有人干擾彼此。主要建築的所有房間都有海景,但其中一半也出門。塊,在3樓的其中一個我們住過。那裏所在的管道噪音。陽台只需要用到乾的內衣。雖然住在5個房間的走廊裏,有熟人說他們很安靜,但是有很多景色很美的地方,而且由於碼頭和游泳池的位置,可以在日落前光。房間內有個容納保險箱,小酒吧開着。工作人員很多,領土清理。動畫不錯,一整天都可以做什麼,做什麼。食物多樣,味道好,飲料質量好,還包括品牌。冰淋、奶、胡等....水和伊朗冰箱都方便地在整個地區。所有裝備都可以使用到離港的晚上,到達日也能在定居前立即戴上手。在埃爾幹機場酒店訂的出租車價格爲2800里拉,很貴。出租2000里拉,當地熟人訂了出租車。一般來說,一個很好的家庭休閒選擇,以合理的價格。

The location is really good. Further from the city's noise but close to the bars and shops. Service is good. Food is okay. Has lots of sunbeds so you can always find some sunbeds most of the time. Staff is friendly. They have pool activities. Overall price/performance is unmatched I think.

The breakfast buffet was one of the best i had! Great hospitality, everyone was so polite and joyful. Spacious and clean rooms. The hotel was spotless clean everywhere! Had a great stay. Definitely coming back here when in Protaras!!

很棒的酒店,很冷靜,很好地點 靠近普羅塔拉斯和它的海灘(可以走路的地方) 但卻可以避免人羣! 遠離羣衆的場 在酒店面前叫 可以洗 走在旅館前面的散步 免費的酒店停車場 在客廳裏裝滿飲料(免費)時(在整個入住期間裝滿一次)的迷你冰箱。 每天入房間2水,一天結束時上2巧克力(這令人佩)。 鐵板和鐵板,在請求時免費。 房間裏的安全保險箱很安全 沒有法國電視台,但有機會在電視上連接他的Netflix賬戶。 在希臘角15分鐘車程附近 非常漂亮的裝飾 我很幸運 我被到游泳池的視野 人(包括歡迎的金髮女士--我非常感謝她--她盡力讓我從早上5:30起離開時可以隨時隨意吃早餐。 ) 2名僱員說法語(這有幫助)。 不需要用游泳池,酒店會爲您的入住提供(/借)一個。 根據您的方便(您可以改變),因此避免訂購。 我真的很喜歡酒店的安靜 我會很開心的回來 我建議你不要猶

Everything was excellent!! Renovated rooms with all amenities. I will visit it again as soon as possible.