在巴基斯坦旁遮普省，設有游泳池的飯店

Having read that the Pearl Continental was a 5 Star hotel, made me look forward to staying there. Upon arrival, the staff at the reception desk were very courteous and professional. Check-in was slow due to some alleged computer issue. The rooms were nothing special and looked very tired and in need of renovation. Especially the bathroom, which was on par with a 1 Star establishment. Breakfast was acceptable and service reasonable. Definitely not to 5 Star standards. Again the reception desk staff professional and courteous upon checking out. The icing on the cake for me was when we checked out, I asked where would be the best place to get a taxi. They said they have a desk near the entrance and the staff there can arrange transport for us. So we approached the desk and told them where we wished to go. After tapping on a calculator for 5 minutes the chap told us the fare would be 10,000 Rupees. 10,000 I exclaimed! This was more than double for what the journey should be. I was expecting it to be slightly more as it was being arranged by the staff of a so called “5 Star” hotel. I shared my thoughts on the fare but the chap was not interested. I reluctantly accepted the fare, paid the 10,000 rupees in cash, whilst trying to convince myself that it’ll save me walking a few hundred meters down the road and haggling with the taxi walas in the midday heat. So we were escorted to the vehicle by the chap from the desk. The vehicle wasn’t anything special, just a standard saloon, which had seen better days. The chap from the desk, gesture for me to follow him back to the desk, whilst he asked my wife to make herself comfortable in the car, and the driver began putting our cases in the boot. I followed him back towards the hotel entrance and asked what was going on? He casually replied that he had miscalculated the mileage and would require more money. To which I laughed and replied that the cost was already more than double. How could he be asking for more! I shouted to the driver to take the cases out of the vehicle and asked my wife to not get too comfortable. I then told the chap at the desk that I have never been dealt with in such an unprofessional insulting manner. I voiced that these type of extortion tactics are very unbecoming of a so called “5 Star” hotel. I demanded my 10,000 Rupees, which he grudgingly gave to me. Suffice to stay, I will never be staying at the Pearl Continental in Rawalpindi ever again. It’s most definitely NOT a 5 Star hotel in any shape, way or form. With staff like the guy who tried to rip me off, not once but twice, in broad daylight, just highlights the festering desperation, greed and total disregard of any form of respect or decency that exists here. Absolutely no shame. Anyway we walked 6 feet outside the hotel and got a taxi for 4,000 Rupees for the same journey. Be careful, everything isn’t what it seems. Watch out for these smiling passions and daylight highwaymen.

尊敬的酒店管理!!! 不能高度讚揚這家酒店 - 他們真的很棒 接待處的工作人員特別有我在巴基斯坦體驗過的最好的客戶服務技能感覺就像在西方酒店。我希望我記得他的名字,但是那個檢查我並檢查我的人非常專業,有出色的客戶服務技能。 接待管理應該找出他是誰,給他加薪。上帝保佑你

我們在巴基斯坦拉合爾的皇家瑞士酒店度過了非常愉快的時光，這是我們在那裡住的第五年了，非常非常高興，工作人員很好，服務也很好，滿分 10 分👍非常好，尤其是接待人員非常好，我們喜歡住在那裡，來自英國英格蘭的 Mohammed

我喜歡地方工作人員的清潔。接待車停車場 AlhamdulilAllah很好很好感覺不像老壁畫工作人員好牀洗手間都很好。我推薦在這個預算非常好的財產。

整體體驗不錯,從90s.小時候就一直去這家酒店 好:優質的服務。驚人的自助早餐,有當地和大陸的選擇。令人驚歎的景色。30年來的一致性。 不好的:設施非常陳舊,需要大升級。我4歲玩的和我在他這個年紀玩的一樣的鞦韆。非常適合懷舊和再造舊照片。不過,顯示東西多麼過時。其實有些只是壞了。幾年前免費提供給客人的乒乓球和壁球房關閉,換成了一些功能不全的4D娛樂。度假型酒店娛樂用不多。房間電視不是智能電視。

打工人出門在外，最看重的就是性價比，這家酒店簡直是寶藏！價格親民，房間卻一點不含糊。空間寬敞，佈置温馨，各種設施一應俱全。衞生間乾濕分離，乾淨又衞生。而且還有免費的停車場，對於自駕出行的我來説太友好了。住了幾天，算下來比同地段其他酒店省了不少錢，以後出行就選這兒啦，強烈推薦給大家！

Brilliant experience and lovely staff. I had a great time and would like to come back on my next visit. Very happy with trip.com and Serena hotel . Just wow especially for my special occasion.

不錯的酒店, 有水和蘋果, 正常的尺寸. 餐廳的晚餐是根據申請,菜單或卡片。自助餐中有許多肉類和甜食,蔬菜和水果,但這是巴基斯坦各地的。 有游泳池, 男女的參觀時間分開. 酒店有一個小型的保護區. 正常的地區比市中心好, 只在出租車上. 在巴基斯坦, 一個UBL 銀行機在酒店 - - 可以從外國卡片上取下來 - - 在巴基斯坦是罕見的. 服務很棒!

Super Wonderful live Reception good service, especially Ms.Mahrukh Akram.

早餐非常好,種類繁多。房間很乾淨。如果可能的話,我覺得我想要一個浴墊。淋浴是熱水。我覺得淋浴器中的水壓很弱,可能是因爲我是日本人。有一個地方我不能使用房間的插座。