It was biz trip to Torino and selected this hotel, the location was bit far from downtown but tidy room and good breakfast made our trip was good enough to stay at this hotel ..
Check in staff didn’t even understand English. But polite. It’s not really worth the price. Room is very simple and do not even provide free water. When asked about the drinks in the room he said all chargeable but no price list. Small breakfast, nothing much but chef is kind and friendly.
DDoc TanyaОтель расположен в красивом месте,рядом с причалом для лодок,удобно ездить по островам,рядом пешеходная дорожка вдоль озера,можно за 20 мин дойти до центра Стрезы,где много ресторанов. В отеле чисто,он конечно немного староват. Но вид на озеро -это очень красиво. Завтрак обычный с горячими блюдами,вкусный кофе. В целом все понравилось
TT/RWhile the outside of Hotel Albergo Dell'Agenzia is stunning, the overall experience left much to be desired. After being wowed by the property's beautiful exterior, the rest of our stay was somewhat disappointing, especially considering the hotel's high star rating.
The lack of customer service was a major letdown. There was no doorman to assist with our luggage upon arrival, and the young bartender simply watched as I struggled to open the door, rather than offering to help. It was only after I had to explicitly ask him for assistance that he begrudgingly opened one side of the door, still making no effort to help with our bags.
The cleanliness of the room was also sub-par. We left our used towels in the bathtub, as the room instructions indicated, but rather than replacing them with fresh towels, the housekeeping staff simply hung the dirty ones back up. This was an appalling oversight.
Additionally, the gym and pool area did not have WiFi access, which was an inconvenience when trying to stay connected during our stay.
Overall, while the property itself is visually impressive, the lackluster customer service and lack of attention to cleanliness really detracted from our experience at Hotel Albergo Dell'Agenzia. I expected a higher level of quality and care from a hotel of this caliber.
SSalvaT.My stay at Tenuta Moncarlino was terrific; everything was perfect from the moment I arrived.
This place is nestled in the small hills of Monferrato and I had the chance to walk in the big park of the site by enjoying the uncontaminated nature of the place.
Paolo, the host, was available to satisfy my every need by recommending excellent restaurants and local attractions to visit. I found the Bollente of Acqui Terme wonderful where very hot water flows from the fountain located in the center of the central square of the city.
What more can I say: the superb breakfast, cleanliness, kindness and relaxation. I highly recommend Tenuta Moncarlino.
訪訪客用戶Rummet något slitet och saknade kylskåp. Sängarna och badrummet var bra. Bra frukost. Lugnt läge utanför stan. Lite tråkiga omgivningar vilket krävde promenad på ca två kilometer för att nå stadskärnan i Stresa.