在法國大東部大區，設有停車場的飯店

位置很方便位，於舊城區，距離小法蘭西 2 分鐘路程。 服務也不錯，設施齊全， 乾淨衞生，房間隔音很好，不用擔心街道噪音。酒店感覺很新。床很舒服，入住/退房過程都很順利。早餐很充足很舒適。總體而言，這是一次舒適的住宿，距離火車站僅 8 分鐘步行路程。值得推薦

儘管提出要求，但兩人只給了一條毛巾。 早餐不新鮮。酸奶不溫不火。 週日早上的早餐沒有鹹味食物。 麵包不衛生。每個人都得摸著才能切開。 房間有一張面向窗戶的床，還有一個步入式陽台。每個人都很喜歡房間裡的景色。 沒有空調，很熱，但窗戶根本打不開；陽台上總是有人經過。 真可惜，外面的綠色環境真美。 非常失望。

距離斯特拉斯堡火車站步行4分鐘。 它靠近車站，但地處安靜區域。 附近有很多餐廳。 如果您計劃前往科爾馬或巴黎等地旅行，這裡是理想的下榻之所。 雖然飯店年代較久遠，但乾淨整潔，維護良好，員工熱情友善。 步行10分鐘即可到達斯特拉斯堡市中心， 交通便利。

我在豪華大床房住了兩晚，整體體驗不錯。地理位置便利：距離市中心僅一小段電車車程，靠近會議廳。房間寬敞，床很舒服。我也很喜歡飯店的茶水和咖啡沖泡設施。酒吧和餐廳是晚上放鬆身心的好去處。 工作人員友好專業，隨時準備提供協助。飯店和房間的一些區域略顯陳舊，這可能是需要改進的地方。此外，如果您不是希爾頓榮譽客會會員，停車和客房內無線網路需要額外付費。 總的來說，這是一個可靠的選擇，特別適合商務旅行或短途城市旅行。住宿舒適，工作人員樂於助人，交通便利。

AVOID AT ALL COSTS as this hotel is not worth the money or trust from its guests. I stayed at Le Grand Hôtel Strasbourg from October 5–6, 2025 (Room 317). What happened that night was unacceptable for any hotel, let alone a three-star one. At around 2:00 a.m., I was abruptly awakened by loud knocking. The man outside refused to identify himself, only saying, “You called for something; I’m bringing it to you”. I hadn’t requested anything. He refused to give his name, and I couldn’t confirm who he was with no peephole. He then asked, “Are you a Chinese man in Room 317?” I am a Chinese woman travelling alone. When I said no, he replied, “Oh, maybe you exchanged rooms, or maybe someone made a joke” and left. I tried to call reception using the bedside phone, but it was broken. I then used my mobile to call the number on Google Maps; the same man answered, confirming only then that he was a hotel employee. He said a “Chinese man” had called asking for help, said he was in 317, and asked the receptionist to come because he had disabilities. Instead of verifying this request (which in the end turned to be from a guest in ibis hotel), receptionist simply checked the hotel system, read my full name aloud, assumed it was correct because it “looked Chinese”, and came knocking at 2 am. When I asked whether he confirmed the caller’s name, he said, “We don’t usually ask the names of our guests”. He also refused to tell me his own name. Only the next morning did the manager say his name was “Francis”. When I asked for his surname, she replied, “That’s the name he goes by here”. This entire event shows serious failures in safety, professionalism, and privacy: -No night security protocol; staff knock on guests’ doors at 2 a.m. without verification. -Broken in-room phone and no peephole reflect clear safety risks. -The employee failed to confirm the caller’s identity. -He accessed and disclosed my full name aloud, a privacy violation. -His assumption that a Chinese name equals a Chinese man reveals racial and gender discrimination. -He tried to distribute the responsibility to me, someone woken up BY him, instead of apologizing. GOOD NEWS: The manager’s vague answer about his identity shows the hotel's good protection of personal privacy. It's just the privacy had nothing to do with its guests. Because of this, I spent the night feeling unsafe and could not sleep until 4 a.m. I have neurasthenia, and being awakened like this caused serious distress. The next morning, the reception manager admitted that proper protocol requires checking a guest’s name before approaching their room — meaning this employee ignored standard procedure entirely. She kept repeating, “this is the first time this has ever happened to us”. This statement once again showed the amazing corporate culture of this hotel: distributing their responsibility onto innocent guest. She tried to make the incident seem as an isolated case rather than a systemic issue. But if their training were truly professionally standardised, such a mistake could never have happened. The whole thing WAS a systemic problem: poor staff training, lack of supervision, and disregard for privacy and guest safety. The hotel was unable to distinguish between internal and external calls, meaning they can’t verify where a call comes from. If the man at my door had not been an employee, I would have had no way to protect myself. Guests deserve safety, transparency, and respect — not fear, negligence, and discrimination. Until this hotel takes responsibility and implements real safety measures, there will still be danger of another guest being disturbed at 2 am, there will still be invasion of privacy by its staff, and there will still be chances of wasting your money only to get no rest over night and mental distress.

酒店好處,正確的室內,看過多的,聲不太好,沒有季節的覆蓋。 沒有款的費用 幸運的是,在旅途網站上, 房間的價格還可以, 而且是很貴的

我預訂時，給的價格是108歐元（含稅），需要在飯店支付。我沒有包含早餐。 然而，當我到達時，他們向我收取了145歐元。 沒有列印任何詳細資訊。 他們直到我離開酒店後才透過電子郵件向我發送發票。後來我才發現金額不一樣，而且他們竟然在沒通知我的情況下就加了早餐！ 我們沒有吃早餐，我猜是因為之前在Trip.com上預訂時，早餐費是按原價算的。

乾淨舒適的房間。但是不幸地報告室裏沒有肥洗手。需要使用所提供的。

New fantastic hotel near to the center of the city. Sophisticated design, great cosmetic (special thanks for the hear conditioner), big enough room, really good breakfast, silence and comfort. Will recommend it to all my friends who goes to Strasbourg.