The room was generally clean. The hotel doesn’t have a heating system — only air conditioners that cool, which made the stay uncomfortable during colder weather.
What really affected my experience, though, was an encounter with one of the staff members. While some staff were fine, one older lady made a deeply inappropriate and racist comment about me as I was returning to my room. There had been no real interaction between us that could justify such a remark — it was unprovoked and very hurtful. I felt extremely uncomfortable and disrespected.
No one should have to experience this kind of treatment, especially in a place meant to be welcoming. Unfortunately, that incident has left a lasting negative impression on what could have been a neutral or even positive stay.
訪訪客用戶L'emplacement était top : juste à une rue du Central Market et du quartier chinois, tout prêt d'une station de tram, très pratique pour se déplacer en ville. En revanche nous avons été déçus par l'appartement que nous avons trouvé très ”froid” et sombre. Pas de fenêtre dans la chambre, et les fenêtres du salon étaient fermées par des rideaux impossibles à ouvrir. Il fallait donc avoir la lumière en permanence. Dans le salon, seule une lampe sur les trois au plafond fonctionnait. Ambiance un peu triste. Le check out entre 8 et 10 heures du matin nous a aussi semblé un peu trop tôt. Pour le prix, nous aurions aimé pouvoir flâner un peu...
訪訪客用戶Hi how are you back iptuor to Covid I had stayed at the oaks many many times and the spa was then out of order and again it seams it’s still out of service this needs to be fixed thank you and if stay for often ..
I’d also like to add the sauna the wood is almost falling the wall on the right hand side a bit maintenamce is needed in there ..
and to up keep with all around existing hotels
Filtered water and cups not the fountain Out side the spa as you can get vide hydrated in there … I was dizzy stepping out of due to my own fault drinking alcohol all night and then the sauna anyways I good coles water straight out side the spa would be perfect thank you
The room it self was very beautiful I’d actual love to purchase one of the rooms and actual live there once the spas in working order
My son stayed there a month years ago with airforce coming back from Wagga Wagga at 19-21 yrs the Air Force funded his stay and I stayed with him and il never forget the very special family memories perfect spot tram ****** train all very good 9/10 10/10 if you did some maintenance in the sauna and have the spa up and running the day the spa is working email me and il stay .2 /3 nights