酒店餐廳的restaurant captain一位叫Tam的女士,盯着我和我的朋友看半天,過來甩臉子説,我不能在這裏吃飯,我們告訴她會單獨給我買一份早餐,記在房間上,並告知了我的房間號,她點頭並説了ok,我們也拿到了收據,收據上有日期時間和金額作為證明,這個對話其他的女服務員也聽見了。但Tam女士仍然和酒店不同部門的各種工作人員説我們沒有付錢就多吃了一個人的吃早點,making the situation dramatic and embarrassing,第二天我們表達了不滿並要求Tam道歉,Tam拒絕道歉,最後是她的老闆替她道歉。
除此之外,其他一切都很好。有很多中國人會反覆光顧,碰到另一家中國人連續9年過來了11次,酒店贈送了雞尾酒和果盤給他們。房間裏的mini bar和零食免費,每天都會refill,入住的時候bellman會幫你把行李運到房間,很nice。現在暑假有説中文的工作人員,溝通方便。私人沙灘非常漂亮,可以在海里游泳沖浪,兩個泳池乾淨,泳池旁邊就有毛巾站和bar,非常方便。早上和朋友一起在酒店的私人海灘沖浪,晚上看滿天繁星,踏浪趕海,沙灘有好多派大星。週六吃了主題海鮮自助餐美奈的味道,是晚餐,要另外預訂,好吃新鮮,還有樂隊和舞蹈表演。樂隊非常厲害,是一個菲律賓家庭,父親吉他,母親主唱,兒子鍵盤,他們在酒店演了18年,甚至會唱一些中文歌。酒店在美奈中心,非常安靜,適合家庭朋友休閑chill out,多住幾天,慢節奏享受。還有免費班車,想去遊客中心乾飯夜生活很方便,夜店推薦Nirvana。
訪訪客用戶Before I start. Let’s be clear, Apec Mandala Mui Ne is the main one that owns the buildings. However a bunch of “Condotels” use the Mandala name so “Mandala Breeze” is one of them.
The communication is spot on before the trip. If you use Zalo they message you there and tell you the things you need to know. Also throughout the trip, extremely responsive to any questions I had.
CHECK-IN
Messaged when arrived and a girl came with the key cards (not the typical check-in style). She showed us to the room and took pictures of our passports. Also, they needed to keep one of the passports for some reason. But got it back at the end.
FOOD:
The Mandala Bay restaurant was for sure the main one for decent food! There are “lower level” kinds of restaurants around that offer very affordable and yummy food. (Bay Restaurant would be about 1-1.5M VND per meal on average for family of 3-4. Whereas the other more affordable places cost about 500k VND totally).
AMENITIES:
Swimming pools to the max. Very nicely kept pools and a nice kids playing mini water park was great. All pools have kids pools connected so it’s very family oriented.
Didn’t get to check the gym out but looks good.
The beach is easily accessible via exiting the hotel and asking the guard to send the golf cart to take you down.
Beach is standard and nothing very special. Quite a lot of rubbish around and many crabs (which of course don’t need to worry about as they go down into their holes with any kind of movement from us.)
Beach water is a little clear and at this time of the year (May) the water is warm!
*Notable* - people were getting stung by what possibly are jelly fish. So, you just get lucky with that kind of thing.
KIDS ACTIVITIES:
They have a great kids play club. It costs extra and isn’t included in the hotel cost but it’s worth it. Unfortunately quite hot in there though!
Kids also have the water park for themselves and the water slide (although the slide might rip your swimsuit a little!)
*Notable* - Swimming Pools. If you are staying via one of the condotels then make sure the if your room includes the swimming pools, take the main key card pocket as you won’t be able to get towels to use or even use the pool as that is the part of the actual date you will check-out. The cards themselves have old dates and the lifeguards get confused and say you can’t use the pools so make sure you take the one that has the actual check-out date on it.
CHECK-OUT:
Simply message 30 minutes before the time and it will be ok. Very simple.
All in all it was a great time. A couple of miscommunication issues but that’s to be expected. No real need to go out of the complex as they have everything there.
訪訪客用戶Tổng quan là đẹp , nhưng đường vào ban đêm vắng k có đèn đường ,ban đêm buồn . Thuê xe ra vào trung tâm hơi bất tiện . Nước lúc nào cũng nóng ok ,phòng ốc sạch sẻ, lể Tân vui vẻ