在美國俄亥俄州，設有Wi-Fi的飯店

Was a convenient location and check in was easy. However, there was difficulty with the room keys. I entered the room left my purse and one key in the room went out to my car for luggage - entered at the rear door using the key. However, the key failed to work for my room. Had to go to the desk and have a new set of keys made. This happened again the next day as well, however, that time the on call clerk said it frequently happens when using the rear door. If they know it happens why not fix it or warn the client in advance. This was very stressful. The room itself was extremely disappointing. It was supposed to sleep 3 adults yet it contained only a queen size bed and a window ledge. No couch, roll away nothing. The sitting area was non existent. Your options were the bed, the window ledge or a straight back wood desk chair. Not at all comfortable. The television was smaller than my computer monitor definately not more than a 24”. Even though all advertisements stated a refrigerator in the room there was not one. Which meant I was unable to keep any cold drinks in my room. The breakfast was an even bigger joke - cold hard boiled eggs were available one day, cold cereal, very limited fruit if you were not there early there was none it was not refilled. Donuts were prepackaged and old. Was not anything available that was at all desirable. I knew there was not a pool or exercise room which I did not expect however, for 100 a night in Delphos, OH I expected more. I had a handicapped room as I have 2 artificial knees and occasionally have difficulity with low toliets and tubs. The room showed handicapped on the exterior door however, the toliet was low and there was not a shower but a tub you had to step into. I spent 3 nights and the only maid service I received was towel replacement - the bed was not made and I do not believe the vaccum was ran. One day I someone had left their pass key in my room along with a roll of wastepaper bags. I took it to the desk and told the clerk I thought #6 would be looking for their keys in the morning. Not a thank or any sense of concern. I entered the lobby at various times of the day and evening and I don't believe I EVER saw anyone sitting at the desk just a sign that read ring bell for service. They were not even in the office directly behind the desk. To say I was disappointed would be putting it mildly I can assure you I will not be returning to this facility or any other Microtel in the future. Stay away it is definetly worth an additional 20-30 to get an indoor pool, hot breakfast, king size bed, comfortable chair as well as an adjustable desk chair with a refrigerator and microwave in your room which you did not get here. Stay in Van Wert at the Comfort Inn or Holiday Inn express.

我喜歡這家酒店!我的房間乾淨舒適。我喜歡酒店,你從停車場直接走進房間。我一定會再住在這裏!不確定前台女士的名字,但她太棒了!

酒店人員和善、服務迅捷，房間稍覺陳舊，但也無大礙，早餐品種符合預期，還可以，停車方便，位置便利，周圍配套設施齊全，方便

Our stay at The Lodge was nice. There were a few little things that I questioned, but that honestly is normal & did not really effect our stay. Everything in the lodge was clean & I do not know what wonderful smell they are pumping through the building... but walking into the lobby was wonderful! The decor was nicely decked out in holiday cheer! The Christmas Trees were beautiful too. We booked a King Suite, as the pic on Trip.com showed a jacuzzi tub in the suite. This is not the case. In fact, The staff at the front desk said they have not had jacuzzi tubs in the rooms for over 8 years. That was a disappointment... And King suites do not have a balcony, but Queen suites do have a balcony with sliding doors! They front desk did not offer to help with that misunderstanding, as offering a ”Fireplace room” (they said the jacuzzi rooms now had fireplaces after the removal of said tubs??... but no fireplace in my suite) or offering anything else... probably because I booked thru a third party(trip.com). It was definitely a spacious room, but a little overly ”roomy” with just a king bed, 2 nightstands,the entertainment/dresser, completely with a fridge in the cabinet, a very small ”dining table”, a glass coffee table & a pull out couch. The thermostat was set at a scorching 75 degrees, which I immediately turned down. At first, I figured it was just a fluke, but the power did go out one evening & sure enough, when the power was restored the thermostat reset to 75 again! We dined at the bar on a few occasions, which was nice & staffed ok, not the latest hours for a bar. The food is good & of course a little pricey. I'm sure there is a lot more to do during the nicer seasons... the answer for everything it seemed was ”it is the off season”. Overall, it was a nice place to stay in wine country & probably will return next year.

Traveling for a death in the family, upon our arrival, which was a little bit past the 3:00PM check in we were informed they were short staffed in housekeeping and a room wasn't yet available and if we were OK with a handicap room, I had no problem because I am disabled . No biggie, we went out for dinner. The problem was we didn't receive a phone call until after 6PM, 3 hours past the time that you could check in and our room was a standard room, clearly not to aid in handicapped people . Had there been a viewing service that evening, it would of been an major issue because we had to put our belongings in another family members room. We looked past that. When we finally got in our room there was like 2 pieces of toilet paper on the roll with no extra rolls available. Again, no biggie, went to the front desk and they took care of it quickly. Day of the funeral, go to take a shower, no body wash. Again, front desk was notified and they took care of it. Our final night, I was woken up by a clock alarm coming from another room that woke me up way to early than the time I had my own alarm set. I wasn't about to go and try to locate this mysterious alarm and have it shut off, but the alarm rang well over 15 to 20 mins. The hot tub was nice to relax, but sand was on the bottom of it, and the pool was extremely cold to me. I will say the staff that was on sight were very friendly and helpful to the best of their ability considering their lack of people to do required jobs and I did appreciate there was parking for Veterans. If I were traveling just with my wife and children I would of opted for a different hotel, but seeing how this was the location my family decided for all of us to go so we could be together in our time of mourning, it is what it is. I will not be looking into this chain of hotels for a future travel plans.

我與前台工作人員有一個非常令人失望和不舒服的體驗。 我於週日01遊行下午12:30左右到達酒店,禮貌地詢問是否可以提前入住。前台工作的兩名婦女告訴我,直到下午4:00才有房間可用。我說沒關係,我會在大堂等待。 不過等的時候,其他幾個客人到了,馬上入住了,很清楚房間都有,讓情況感覺不公平。 後來,我再次與正在辦理入住的同一位客人走近桌子,說我今天預訂了,前台接待員表現得好像什麼都沒發生,看上去明顯很生氣。 在辦理入住時,她試圖再次爲預訂收取我的卡,儘管我的預訂已經在網上全額支付。當我看到金額並詢問它是什麼時,她無法清楚地解釋。我不得不再次告訴她,預訂已經付了。 然後兩位接待員開始檢查系統,在其他客人面前顯得惱怒和緊張。最後他們解釋說每天有50美元的保證金,我完全理解並同意。 然而,他們試圖再次收取錯誤的金額,我不得不再次質疑,然後他們最終糾正了正確的存款金額。 總體來說,情況非常不舒服,不專業。首先,我被告知要等到下午4點,而其他客人則被辦理入住,然後我不得不處理從一開始就應該清楚的收費混亂。 酒店設施不錯,但前台服務很失望,需要改進。

這家酒店極其乾淨，生活設施一應俱全，酒店附近有一個超大的沃爾瑪超市，購物方便。早餐一般，早餐地點比較小，略顯擁擠。

Not bad of a hotel, wish I utilized the indoor pool though haha but the room was comfortable & clean. The breakfast is alright though nothing extravagant just very basic but at least it was free

Room key did not work at front lobby, and no one at the front at 700am. Luckily, could enter from back door.

這家酒店老化,但位置太棒了!我們前往克利夫蘭,爲我兒子的騎士隊比賽生日旅行。到達後,代客非常擁擠。沒有人出來歡迎我們什麼的,所以我以爲所有的代客都是在外面停車的,相反,其中三個在裏面,笑着說,任何地方都沒有提到費用,所以結賬時對$50/day收費很驚訝。考慮到退房時他們花了一個小時把我的車帶回我,我會說收費太誇張了。當我們去辦理入住時,我很驚訝他們需要一張信用卡才能持有200美元。我預付了,預計他們需要一張存檔的卡,而不是持有資金。無論如何,我們的第一個房間似乎不錯。它有一個令人驚歎的火箭競技場景色。但是,我決定休息一分鐘,當我看着天花板時,它正在崩潰!!考慮到大樓的年齡,這是我決定給通行證的東西。然而,當我起牀洗澡時,牆上有一大簇長長的棕色頭髮,這對我來說太多了。去前台,他們對問題很好,很快把我們搬到了另一個房間,房間基本,有鐵衣櫃,兩瓶水,咖啡機和咖啡,迷你冰箱。房間的電視很大,很不錯。退房很容易,只是一個大廳裏擠滿了人都在等着他們的車出現!唯一能說的就是通過Trip支付了至尊房,只給了標間,所以Trip和酒店一定溝通不暢,要警惕...